HP Photosmart C4390 User Guide - Page 157
Print cartridge is not compatible, Print cartridge is not intended for use in this device, Wrong pen
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Chapter 13 Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Print cartridge is not compatible Cause: The indicated print cartridge(s) are not compatible with the HP All-in-One. Solution: Replace the indicated print cartridge(s) with print cartridges that are compatible with the HP All-in-One. For a list of compatible print cartridges, see the printed documentation that came with the HP All-in-One. For more information, see: • "Shop for ink supplies" on page 89 • "Replace the print cartridges" on page 79 Print cartridge is not intended for use in this device Cause: The print cartridge is not intended for use in this device. Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Wrong pen in slot Cause: The print cartridge is inserted into the wrong slot. Solution: Remove the print cartridge and insert it into the correct slot. The tri-color print cartridge goes into the slot on the left. The black or photo print cartridge goes into the slot on the right. Troubleshooting 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black and photo print cartridges 156 Troubleshooting