HP Photosmart C4390 User Guide - Page 136
Parts of the original do not appear or are cut off, The HP All-in-One has a paper jam.
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Troubleshooting Solution: Load the original print side down on the right front corner of the glass as shown below. Cause: The HP All-in-One might be busy copying or printing. Solution: Check the On button. If it is blinking, the HP All-in-One is busy. Cause: The HP All-in-One does not recognize the paper type. Solution: Do not use the HP All-in-One to copy onto envelopes or other papers the HP All-in-One does not support. Cause: The HP All-in-One has a paper jam. Solution: Clear the paper jam and remove any torn paper that remains in the HP Allin-One. For more information, see: "Clear paper jams" on page 94 Parts of the original do not appear or are cut off Cause: The original is placed incorrectly on the glass. Copy troubleshooting 135
Solution:
Load the original print side down on the right front corner of the glass as
shown below.
Cause:
The HP All-in-One might be busy copying or printing.
Solution:
Check the
On
button. If it is blinking, the HP All-in-One is busy.
Cause:
The HP All-in-One does not recognize the paper type.
Solution:
Do not use the HP All-in-One to copy onto envelopes or other papers the
HP All-in-One does not support.
Cause:
The HP All-in-One has a paper jam.
Solution:
Clear the paper jam and remove any torn paper that remains in the HP All-
in-One.
For more information, see:
“
Clear paper jams” on page 94
Parts of the original do not appear or are cut off
Cause:
The original is placed incorrectly on the glass.
Copy troubleshooting
135
Troubleshooting