Konica Minolta bizhub 283 bizhub 423/363/283/223 Print Operations User Guide - Page 271

Others, 15.2.3 Error message - printer driver download

Page 271 highlights

15.2 Cannot configure the settings/Cannot print according to the settings 15 Problem Cannot specify the punch function. Cannot punch. The punch position is not as expected. Combination fails; pages are not combined, but are printed separately. The overlay is not printed properly. Possible Cause The optional Finisher FS-527 and Punch Kit are required. The hole punching cannot be specified when Booklet, Transparency, or Envelope is selected as the paper type. Printed pages may be fed out without being punched if the paper is loaded into the paper source with an incorrect orientation. The orientation setting is not correct. Originals having different orientations are combined. Memory of the computer may be insufficient. Remedy Install the required options and enable them on the printer driver. Check the setting of each item of the printer driver. Check the orientation setting. Check the punching position in the printer driver settings. Align the orientations of the original. Simplify the overlay to reduce the data size. Garbled characters are detected when printing. Images are not printed properly. Paper is not fed from the specified paper source. The user authentication or account track setting field is grayed out and cannot be specified. It may be impossible to obtain any outline image from the OS. Memory of the computer may be insufficient. Paper will not be fed from the specified paper source if that paper source is loaded with paper of a different size or orientation. User authentication or account track may be disabled on the Windows printer driver. If garbled characters are detected while printing data using the PCL driver, set download fonts to bitmap fonts, and set printer fonts to OFF. Simplify the images to reduce the data size. Load the paper of the appropriate size and orientation into the desired paper source. In the [Configure] tab, enable user authentication or account track. 15.2.2 Others Problem Cannot install the printer driver. Possible Cause It has already been installed in Windows Vista/Server 2008 as a printer compatible with the Web service print function. Remedy If you try to install a printer driver in Windows Vista/Server 2008 by use of the Web service print function, it is recognized as installed before the actual installation is completed. Uninstall the printer in the [Network] Window, and then install it again. 15.2.3 Error message Message Cannot connect to the network. Cause and remedy A connection to the network was not able to be established. Make sure that the network cable is correctly connected. In addition, make sure that [Network Settings] in [Administrator Settings] have been correctly configured. bizhub 423/363/283/223 15-5

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bizhub 423/363/283/223
15-5
15.2
Cannot configure the settings/Cannot print according to the settings
15
15.2.2
Others
15.2.3
Error message
Cannot specify the punch func-
tion.
The optional
Finisher FS-527
and
Punch Kit
are required.
Install the required options and
enable them on the printer driver.
The hole punching cannot be
specified when Booklet, Trans-
parency, or Envelope is selected
as the paper type.
Check the setting of each item of
the printer driver.
Cannot punch.
Printed pages may be fed out
without being punched if the pa-
per is loaded into the paper
source with an incorrect orienta-
tion.
Check the orientation setting.
The punch position is not as ex-
pected.
The orientation setting is not
correct.
Check the punching position in
the printer driver settings.
Combination fails; pages are not
combined, but are printed sepa-
rately.
Originals having different orien-
tations are combined.
Align the orientations of the origi-
nal.
The overlay is not printed prop-
erly.
Memory of the computer may
be insufficient.
Simplify the overlay to reduce the
data size.
Garbled characters are detect-
ed when printing.
It may be impossible to obtain
any outline image from the OS.
If garbled characters are detected
while printing data using the PCL
driver, set download fonts to bit-
map fonts, and set printer fonts to
OFF.
Images are not printed properly.
Memory of the computer may
be insufficient.
Simplify the images to reduce the
data size.
Paper is not fed from the speci-
fied paper source.
Paper will not be fed from the
specified paper source if that
paper source is loaded with pa-
per of a different size or orienta-
tion.
Load the paper of the appropriate
size and orientation into the de-
sired paper source.
The user authentication or ac-
count track setting field is
grayed out and cannot be spec-
ified.
User authentication or account
track may be disabled on the
Windows printer driver.
In the [Configure] tab, enable user
authentication or account track.
Problem
Possible Cause
Remedy
Problem
Possible Cause
Remedy
Cannot install the printer driver.
It has already been installed in
Windows Vista/Server 2008 as a
printer compatible with the Web
service print function.
If you try to install a printer driver
in Windows Vista/Server 2008 by
use of the Web service print func-
tion, it is recognized as installed
before the actual installation is
completed. Uninstall the printer in
the [Network] Window, and then
install it again.
Message
Cause and remedy
Cannot connect to the network.
A connection to the network was not able to be established. Make
sure that the network cable is correctly connected. In addition, make
sure that [Network Settings] in [Administrator Settings] have been cor-
rectly configured.