Lexmark W810n User's Reference (3.7 MB) - Page 33

2 Troubleshooting Sometimes printer problems are very easy to solve. If your printer is not responding, first make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • Other electrical equipment plugged into the outlet is working. • The printer is turned on. • The printer cable is securely attached to the printer and the host computer, print server, or other network device. Once you've checked each of these possibilities, turn the printer off and back on. This often fixes the problem. If a message appears on the operator panel display, see page 1 for more information. If the message indicates the printer has a paper jam, turn to page 41 for instructions on clearing the jam. The tables in this chapter identify some printing problems you may encounter and what you can do to resolve them. Additional troubleshooting information can be found in the Complete Printer Reference on Lexmark's Web site (www.lexmark.com). If you still cannot solve your problem, call for service. Where do I go from here? Type of problem Print quality Paper feeding Other printing problems Finisher function Mailbox function See page ... 20 28 30 35 38 Troubleshooting 19