Lexmark W810n User's Reference (3.7 MB) - Page 46

Other printing problems (continued) Symptom Cause Solution Incorrect characters print. You are using an incompatible parallel cable. If you're using parallel interface, make sure you're using an IEEE 1284-compliant parallel cable. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel port. The printer is in Hex Trace mode. If Ready Hex appears on the operator panel display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode. Tray linking does not work. Tray linking is not configured properly. To configure the linked trays: • Make sure the Paper Type setting in the Paper Menu is the same for all linked trays. • Make sure the Paper Size setting is the same for all linked trays. - Tray 1: Verify the Tray 1 Size setting in the Paper Menu is correct. - Trays 2 and 3: Verify the left paper guide inside the tray is installed in the correct position. (This procedure also applies to tray 4, if you have an optional 500-sheet tray installed.) Use the instructions beginning with step 3 on page 90 to move the left paper guide. - Tray 4: If you have an optional 2500-sheet drawer installed, the Paper Size setting is pre-set at the factory to either letter or A4 size paper. Tray x Missing appears on the operator panel display even though the tray is installed in the printer. The left paper guide in the specified tray is not properly inserted. Pull open the tray, remove the paper, and reinsert the left paper guide, making sure the guide snaps into the notch at the front of the tray. For detailed instructions, see step 5 on page 93. Troubleshooting 32