Lexmark W810n User's Reference (3.7 MB) - Page 34

Print quality problems, Use the following table to find solutions to any print quality problems

Page 34 highlights

Print quality problems You may be able to correct many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Check the operator panel for a message about a printer consumable. See "Determining the status of supplies" on page 108 for more information about other ways to identify consumables that need to be replaced. Use the following table to find solutions to any print quality problems you have detected. Print quality problems Symptom Blank pages Black pages Cause The photoconductor cartridge is defective. The transfer roller is defective. The printer was priming the stapler. The photoconductor cartridge is defective. Your printer requires servicing. Solution Replace the photoconductor cartridge. See "Replacing the photoconductor cartridge" on page 117. Replace the transfer roller. See "Replacing the transfer roller" on page 131. When you insert a new staple cartridge, the printer verifies that staples are in the proper position by stapling a blank sheet of paper. Replace the photoconductor cartridge. See "Replacing the photoconductor cartridge" on page 117. Call for service. Troubleshooting 20

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20
Troubleshooting
Print quality problems
You may be able to correct many print quality problems by replacing a
supply or maintenance item that has reached the end of its intended life.
Check the operator panel for a message about a printer consumable. See
“Determining the status of supplies” on page 108 for more information
about other ways to identify consumables that need to be replaced.
Use the following table to find solutions to any print quality problems you
have detected.
Print quality problems
Symptom
Cause
Solution
Blank pages
The photoconductor
cartridge is defective.
Replace the photoconductor
cartridge.
See “Replacing the photocon-
ductor cartridge” on page 117.
The transfer roller is
defective.
Replace the transfer roller.
See “Replacing the transfer
roller” on page 131.
The printer was
priming the stapler.
When you insert a new staple
cartridge, the printer verifies
that staples are in the proper
position by stapling a blank
sheet of paper.
Black pages
The photoconductor
cartridge is defective.
Replace the photoconductor
cartridge.
See “Replacing the photocon-
ductor cartridge” on page 117.
Your printer requires
servicing.
Call for service.