Lexmark X864 PKI-Enabled Device Installation and Configuration Guide - Page 31

Held Jobs/Print Release Lite issues

Get Lexmark X864 PDF manuals and user guides View all Lexmark X864 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 31 highlights

THE SHARE NAME IS CORRECT, BUT ENDS IN "$" 1 From the Embedded Web Server, click Settings > Embedded Solutions > PKI Scan to Network > Configure. 2 Under File Shares, highlight the name of the share you want to modify, and then click Edit. The configuration page for that share will be displayed. 3 Under General Settings, select Remove "$" from Fileshare Name to remove the last dollar sign in the UNC path. 4 Click Apply to save any needed changes. Held Jobs/Print Release Lite issues "You are not authorized to use this feature" Held Jobs error message This error usually indicates the user in not in an Active Directory group that is authorized to use the function. If user authorization is enabled for Held Jobs, add the user to an Active Directory group that is included in the authorization list for this function. "Unable to determine Windows User ID" error message This error indicates that PKI Authentication is not setting the userid for the session. 1 From the Embedded Web Server, click Settings > Embedded Solutions > PKI Authentication > Configure. 2 Under User Session and Access Control, select a Session Userid to determine how the Windows Userid will be obtained when a user attempts to log in: • None-The userid is not set. You can select this option if the userid is not needed by other applications. • User Principal Name-The SmartCard principal name, or the credential provided by manual login is used to set the userid (userid@domain). • EDI-PI-The userid portion of the SmartCard principal name, or the credential provided by manual login is used to set the userid (userid). • LDAP Lookup-The userid is retrieved from Active Directory. 3 Click Apply to save any needed changes. "There are no jobs available for [USER]" error message PKI AUTHENTICATION IS NOT SETTING THE CORRECT USERID Normally, LDAP lookup is used to set this value. 1 From the Embedded Web Server, click Settings > Embedded Solutions > PKI Authentication > Configure. 2 Under User Session and Access Control, select LDAP Lookup for the Session Userid. 3 Click Apply to save any needed changes. Troubleshooting 31

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
T
HE
SHARE
NAME
IS
CORRECT
,
BUT
ENDS
IN
“$”
1
From the Embedded Web Server, click
Settings
>
Embedded Solutions
>
PKI Scan to Network
>
Configure
.
2
Under File Shares, highlight the name of the share you want to modify, and then click
Edit
. The configuration
page for that share will be displayed.
3
Under General Settings, select
Remove “$” from Fileshare Name
to remove the last dollar sign in the UNC
path.
4
Click
Apply
to save any needed changes.
Held Jobs/Print Release Lite issues
“You are not authorized to use this feature” Held Jobs error
message
This error usually indicates the user in not in an Active Directory group that is authorized to use the function. If user
authorization is enabled for Held Jobs, add the user to an Active Directory group that is included in the authorization
list for this function.
“Unable to determine Windows User ID” error message
This error indicates that PKI Authentication is not setting the userid for the session.
1
From the Embedded Web Server, click
Settings
>
Embedded Solutions
>
PKI Authentication
>
Configure
.
2
Under User Session and Access Control, select a
Session Userid
to determine how the Windows Userid will be
obtained when a user attempts to log in:
•
None
—The userid is not set. You can select this option if the userid is not needed by other applications.
•
User Principal Name
—The SmartCard principal name, or the credential provided by manual login is used to
set the userid (userid@domain).
•
EDI-PI
—The userid portion of the SmartCard principal name, or the credential provided by manual login is
used to set the userid (userid).
•
LDAP Lookup
—The userid is retrieved from Active Directory.
3
Click
Apply
to save any needed changes.
“There are no jobs available for [USER]” error message
PKI A
UTHENTICATION
IS
NOT
SETTING
THE
CORRECT
USERID
Normally, LDAP lookup is used to set this value.
1
From the Embedded Web Server, click
Settings
>
Embedded Solutions
>
PKI Authentication
>
Configure
.
2
Under User Session and Access Control, select
LDAP Lookup
for the Session Userid.
3
Click
Apply
to save any needed changes.
Troubleshooting
31