McAfee M4050 Troubleshooting Guide - Page 14

User interface responsiveness, Caution, Warning

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McAfee® Network Security Platform 6.0 Before You Install 1 Launch the VirusScan Console. 2 Right-click the task called Access Protection and choose Properties from the right-click menu. 3 Highlight the rule called Prevent mass mailing worms from sending mail. 4 Click Edit. 5 Append java.exe to the list of Processes to Exclude. 6 Click OK to save the changes. User interface responsiveness The responsiveness of the user interface, the Threat Analyzer in particular, has a lasting effect on your overall product satisfaction. In this section we suggest some easy but essential steps, to ensure that Network Security Platform responsiveness is optimal:  During Manager software installation, use the recommended values for memory and connection allocation.  You will experience better performance in your configuration and data forensic tasks by connecting to the Manager from a browser on a client machine. Performance may be slow if you connect to the Manager using a browser on the server machine itself.  Perform monthly or semi-monthly database purging and tuning. The greater the quantity of alert records stored in the database, the longer it will take the user interface to parse through those records for display in the Threat Analyzer. The default Network Security Platform settings err on the side of caution and leave alerts (and their packet logs) in the database until the user explicitly decides to remove them. However, most users can safely remove alerts after 30 days. Caution: It is imperative that you tune the MySQL database after each purge operation. Otherwise, the purge process will fragment the database, which can lead to significant performance degradation.  Defragment the disks on the Manager on a routine basis, with the exception of the MySQL directory. The more often you run your defragmenter, the quicker the process will be. Consider defragmenting the disks at least once a month. Warning: Do NOT attempt to defragment the MySQL directory using an O/S defrag utility. To defragment MySQL tables, use a MySQL-specific utility, myisamchk available in the \bin directory.  Limit the quantity of alerts to view when launching the Threat Analyzer. This will reduce the total quantity of records the user interface must parse and therefore potentially result in a faster initial response on startup.  When scheduling certain Manager actions (backups, file maintenance, archivals, database tuning), set a time for each that is unique and is a minimum of an hour after/before other scheduled actions. Do not run scheduled actions concurrently. 5

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McAfee® Network Security Platform 6.0
Before You Install
5
1
Launch the
VirusScan Console
.
2
Right-click the task called
Access Protection
and choose
Properties
from the right-click
menu.
3
Highlight the rule called
Prevent mass mailing worms from sending mail
.
4
Click
Edit
.
5
Append
java.exe
to the list of
Processes to Exclude
.
6
Click
OK
to save the changes.
User interface responsiveness
The responsiveness of the user interface, the Threat Analyzer in particular, has a lasting
effect on your overall product satisfaction.
In this section we suggest some easy but essential steps, to ensure that Network Security
Platform responsiveness is optimal:
During Manager software installation, use the recommended values for memory and
connection allocation.
You will experience better performance in your configuration and data forensic tasks
by connecting to the Manager from a browser on a client machine. Performance may
be slow if you connect to the Manager using a browser on the server machine itself.
Perform monthly or semi-monthly database purging and tuning. The greater the
quantity of alert records stored in the database, the longer it will take the user
interface to parse through those records for display in the Threat Analyzer. The
default Network Security Platform settings err on the side of caution and leave alerts
(and their packet logs) in the database until the user explicitly decides to remove
them. However, most users can safely remove alerts after 30 days.
Caution:
It is imperative that you tune the MySQL database after each purge
operation. Otherwise, the purge process will fragment the database, which can
lead to significant performance degradation.
Defragment the disks on the Manager on a routine basis, with the exception of the
MySQL directory. The more often you run your defragmenter, the quicker the process
will be. Consider defragmenting the disks at least once a month.
Warning:
Do NOT attempt to defragment the MySQL directory using an O/S
defrag utility. To defragment MySQL tables, use a MySQL-specific utility,
myisamchk available in the <mysqlinstallation>\bin directory.
Limit the quantity of alerts to view when launching the Threat Analyzer. This will
reduce the total quantity of records the user interface must parse and therefore
potentially result in a faster initial response on startup.
When scheduling certain Manager actions (backups, file maintenance, archivals,
database tuning), set a time for each that is unique and is a minimum of an hour
after/before other scheduled actions. Do not run scheduled actions concurrently.