McAfee M4050 Troubleshooting Guide - Page 50

Open Bypass Switch., Fail-Open Bypass

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McAfee® Network Security Platform 6.0 System Fault Messages Fault Failover peer status Fan error Severity Critical Critical Fail-Open Bypass Critical Switch timeout Failed to update Critical the failOver sensor configuration Description/Cause This fault indicates whether the Sensor peer is up or down. Action This fault clears automatically when the Sensor peer is up. One or more of the fans inside On the I-4000, you can also the Sensor have failed. check the Sensor's front panel For the I-4000 and 4010, the Manager indicates which fan has LEDs to see which fan has failed. failed. If a fan is not operational, McAfee strongly recommends powering down the Sensor and contacting Technical Support to schedule a replacement unit. In the meantime, you can use an external fan (blowing into the front of the Sensor) to prevent the Sensor from overheating until the replacement is completed. The Sensor is not communicating with the FailOpen Bypass Switch. Check external FailOpen kit connections or portpair configuration to restore Inline FailOpen mode. Monitoring port IP settings are not configured for the ports on which either NAC or IBAC is enabled. Either configure the Monitoring Port IPs for all the above ports (or) Disable the IBAC/NAC on those ports. Hardware error Critical There is an error in the hardware Debug or replace the component on the Sensor. hardware component. 41

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McAfee® Network Security Platform 6.0
System Fault Messages
41
Fault
Severity
Description/Cause
Action
Failover peer
status
Critical
This fault indicates whether the
Sensor peer is up or down.
This fault clears automatically
when the Sensor peer is up.
Fan error
Critical
One or more of the fans inside
the Sensor have failed.
For the I-4000 and 4010, the
Manager indicates which fan has
failed.
On the I-4000, you can also
check the Sensor’s front panel
LEDs to see which fan has
failed.
If a fan is not operational,
McAfee strongly recommends
powering down the Sensor
and contacting Technical
Support to schedule a
replacement unit.
In the meantime, you can use
an external fan (blowing into
the front of the Sensor) to
prevent the Sensor from
overheating until the
replacement is completed.
Fail-Open Bypass
Switch timeout
Critical
The Sensor is not
communicating with the Fail-
Open Bypass Switch.
Check external FailOpen kit
connections or portpair
configuration to restore Inline
FailOpen mode.
Failed to update
the failOver sensor
configuration
Critical
Monitoring port IP settings are
not configured for the ports on
which either NAC
or IBAC is enabled.
Either configure the
Monitoring Port IPs for all the
above ports (or) Disable the
IBAC/NAC on those ports.
Hardware error
Critical
There is an error in the hardware
component on the Sensor.
Debug or replace the
hardware component.