McAfee M4050 Troubleshooting Guide - Page 54

Port conflict in Network Security, Central Manager UDS

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McAfee® Network Security Platform 6.0 System Fault Messages Fault Network Security Central Manager UDS signature synchronization failed Severity Critical Description/Cause Action Port conflict in Network Security Free this port for Network Central Manager UDS Security Central Manager synchronization. Port already in synchronization to succeed. use by UDS. Free this port for Central Manager synchronization to succeed. No DataBase Connectivity Critical No DataBase Connectivity. Check the database connectivity. Packet overflow Critical Port late collision Critical Port certification mismatch Critical Port media type mismatch Critical Port pair is back to In-line, Fail-Open Mode. Critical A recoverable software buffer overflow error has occurred within the sensor. Reboot the Sensor. which may then resolve the issue causing the fault This fault could indicate a The Sensor may be detecting problem with the setup or an issue with another device configuration of the 10/100 located on the same network Ethernet ports or devices link. Check to see if there is a connected to those ports. It problem with one of the other could also indicate a devices on the same link as compatibility issue between the the Sensor. This situation Sensor and the device to which it could cause traffic to cease is connected. flowing on the Sensor and may require a Sensor reboot. There is a mismatch in the Port certification. Check if pluggable interface is McAfee certified. Replace with McAfee certified connector or disable check-box to use non certified connector (recommended to use McAfee certified). There is a mismatch in the media or connector type on the port that says "copper and uses fiber or vice versa". Check if pluggable connector matched user configuration. Example: Copper SFP inserted in cage configured for Fiber.Replace the media according to the configured value. Sensor is back to In-line, FailOpen Mode. This message indicates that the ports have gone from Bypass mode back to normal. 45

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McAfee® Network Security Platform 6.0
System Fault Messages
45
Fault
Severity
Description/Cause
Action
Network Security
Central Manager
UDS signature
synchronization
failed
Critical
Port conflict in Network Security
Central Manager UDS
synchronization. Port
already in
use by UDS. Free this port for
Central Manager synchronization
to succeed.
Free this port for Network
Security Central Manager
synchronization to succeed.
No DataBase
Connectivity
Critical
No DataBase Connectivity.
Check the database
connectivity.
Packet overflow
Critical
A recoverable software buffer
overflow error has occurred
within the sensor.
Reboot the Sensor. which
may then resolve the issue
causing the fault
Port late collision
Critical
This fault could indicate a
problem with the setup or
configuration of the 10/100
Ethernet ports or devices
connected to those ports. It
could also indicate a
compatibility issue between the
Sensor and the device to which it
is connected.
The Sensor may be detecting
an issue with another device
located on the same network
link. Check to see if there is a
problem with one of the other
devices on the same link as
the Sensor. This situation
could cause traffic to cease
flowing on the Sensor and
may require a Sensor reboot.
Port certification
mismatch
Critical
There is a mismatch in the Port
certification.
Check if pluggable interface is
McAfee certified. Replace with
McAfee certified connector or
disable check-box to use non
certified connector
(recommended to use McAfee
certified).
Port media type
mismatch
Critical
There is a mismatch in the
media or connector type on the
port that says "copper and uses
fiber or vice versa".
Check if pluggable connector
matched user configuration.
Example: Copper SFP
inserted in cage configured for
Fiber.Replace the media
according to the configured
value.
Port pair <port
name> is back to
In-line, Fail-Open
Mode.
Critical
Sensor is back to In-line, Fail-
Open Mode.
This message indicates that
the ports have gone from
Bypass mode back to normal.