McAfee M4050 Troubleshooting Guide - Page 61

Manager or Central Manager., The Manager found InActive

Page 61 highlights

McAfee® Network Security Platform 6.0 System Fault Messages Fault The MDR pair is changed. Severity Critical Description/Cause Action This fault tells about change of Change to the correct MDR MDR configuration for a Local pair. Manager or Central Manager. The fault tells that for this Manager, the IP addresses of the underlying MDR pair has changed. The fault gives the old and new IP addresses of the primary and secondary Manager. The Manager < Manager name> has switched to MDR mode, and this Manager cannot handle the change. Critical The Manager found InActive (stand by) for now, the peer Manager is either not reachable or does not have data. If the Manager that has moved to MDR mode is Network Security Central Manager, then make the Central Manager, which has all the Network Security Manager data as Active or reform MDR. If the MDR moved Manager is Network Security Manager then make the Manager which has Central Manager data as active or make sure that active Manager has Central Manager configuration data. The Manager Critical is not reachable Indicates that the Network Security Central Manager and Manager cannot communicate each other, the connection between these two may be down, or the Manager has been administratively disconnected. 1) Check that a connection route exists between the Network Security Central Manager and the Manager. 2) Access the Manager/Network Security Central Manager directly. This fault clears when the Manager detects the Sensor again. 52

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McAfee® Network Security Platform 6.0
System Fault Messages
52
Fault
Severity
Description/Cause
Action
The MDR pair is
changed.
Critical
This fault tells about change of
MDR configuration for a Local
Manager or Central Manager.
The fault tells that for this
Manager, the IP addresses of
the underlying MDR pair has
changed. The fault gives the old
and new IP addresses of the
primary and secondary Manager.
Change to the correct MDR
pair.
The Manager <
Manager name>
has switched to
MDR mode, and
this Manager
cannot handle the
change.
Critical
The Manager found InActive
(stand by) for now, the peer
Manager is either not reachable
or does not have
data.
If the Manager that has moved
to MDR mode is Network
Security Central Manager,
then make the Central
Manager, which has all the
Network Security Manager
data as Active or reform MDR.
If the MDR moved Manager is
Network Security Manager
then make the Manager which
has Central Manager data as
active or make sure that active
Manager has Central Manager
configuration data.
The Manager
<Manager name>
is not reachable
Critical
Indicates that the Network
Security Central Manager and
Manager cannot communicate
each other, the connection
between these two may be
down, or the Manager has been
administratively disconnected.
1) Check that a connection
route exists between the
Network Security Central
Manager and the Manager.
2) Access the
Manager/Network Security
Central Manager directly.
This fault clears when the
Manager detects the Sensor
again.