McAfee M4050 Troubleshooting Guide - Page 93

CHAPTER 10 Utilizing the McAfee Knowledge Base The McAfee Knowledgebase (KB) contains a large number of useful articles designed to answer specific questions that might not have been addressed elsewhere in the documentation set. We suggest checking to see if a question you have is answered in a KB article. To access McAfee Knowledgebase: Go to http://mysupport.mcafee.com/Eservice/, and click Search the KnowledgeBase. The following list contains some of the more commonly accessed KB articles. Old Number New Number Topic KB38000 KB38001 KB38002 KB38003 KB38004 KB38005 KB37553 KB37773 KB38041 KB38365 KB38487 KB39232 KB39353 KB39888 KB40570 KB40571 KB55446 KB55447 KB55448 KB55449 KB55450 KB55451 KB55318 KB60660 KB55470 KB55549 KB55568 KB55723 KB55743 KB55908 KB55364 KB56069 All signature set releases with links to signature set release notes All UDS releases and release notes of the UDS's (this is a restricted article and requires the user to log into service portal or be internal) Table displaying the current versions for McAfee® Network Security Platform Listing of McAfee Network Security Platform's response to high profile public vulnerabilities How to request coverage for a threat that isn't already covered List of all McAfee Recommended for Blocking (RFB) attacks Sensor heat dissipation rates (BTUs per hour) Verifying MySQL Database Tables Network Security Platform maximum number of CIDR blocks using VIDS Collecting a diagnostics trace from the McAfee® Network Security Sensor (Sensor) VLAN limitations for Network Security Platform Maximum number of SSL keys for McAfee® Network Security Manager (Manager) or Sensor Submitting Network Security Platform incorrect identifications (false positive/incorrect detection) to support Support for legacy versions Asymmetric traffic "Login failed: Unable to get the Network Security Manager license information" 84