Netgear WNR612v2 WNR612v2 User Manual (PDF) - Page 75

Login Problems, Checking the Internet Service Connection, Obtaining an Internet IP Address

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Wireless-N 150 Router WNR612v2 User Manual Login Problems If you are unable to log in to the wireless router, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the NETGEAR Wireless Router Installation Guide. • Make sure you are using the correct login information. The factory default login name is admin and the password is password. Make sure that the Caps Lock is off when entering this information. • Make sure your computer's IP address is on the same subnet as the router. If your are using the recommended addressing scheme, your computer's address should be in the range of 192.168.1.2 to 192.168.1.254. Refer to your computer's documentation or see Preparing Your Network in Appendix B for help with configuring your computer. Note: If your computer cannot reach a DHCP server, some operating systems will assign an IP address in the range 169.254.x.x. If your IP address is in this range, verify that you have a good connection from the computer to the router, then restart (reboot) your computer. • If your router's IP address has been changed and you don't know the current IP address, reset the router's configuration to the factory defaults. This procedure will reset the router's IP address to 192.168.1.1 (see Factory Default Settings in Appendix A). • Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure the Java applet is loaded. Try closing the browser and reopening it again. • If you are attempting to set up your NETGEAR router as an additional router behind an existing router in your network, consider replacing the existing router instead. NETGEAR does not support such a configuration. • If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services, for example, converting ADSL or Cable data into Ethernet networking information. NETGEAR does not support such a configuration. Checking the Internet Service Connection If you can access your router, but your router is unable to access the Internet, review the topics in this section: Obtaining an Internet IP Address If your wireless router is unable to access the Internet, and your Internet light is amber, check the wireless router to see if it is able to get an Internet IP address from your service provider. Chapter 7: Troubleshooting | 75

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Chapter 7:
Troubleshooting
|
75
Wireless-N 150 Router WNR612v2 User Manual
Login Problems
If you are unable to log in to the wireless router, check the following:
•
If you are using an Ethernet-connected computer, check the Ethernet connection
between the computer and the router as described in the
NETGEAR Wireless Router
Installation Guide
.
•
Make sure you are using the correct login information. The factory default login name is
admin
and the password is
password
. Make sure that the Caps Lock is off when
entering this information.
•
Make sure your computer’s IP address is on the same subnet as the router. If your are
using the recommended addressing scheme, your computer’s address should be in the
range of 192.168.1.2 to 192.168.1.254. Refer to your computer’s documentation or see
Preparing Your Network
in Appendix
B for help with configuring your computer.
Note:
If your computer cannot reach a DHCP server, some operating
systems will assign an IP address in the range 169.254.x.x. If your
IP address is in this range, verify that you have a good connection
from the computer to the router, then restart (reboot) your computer.
•
If your router’s IP address has been changed and you don’t know the current IP address,
reset the router’s configuration to the factory defaults. This procedure will reset the
router’s IP address to 192.168.1.1 (see
Factory Default Settings
in Appendix
A).
•
Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click Refresh to be sure the Java applet is loaded. Try closing the
browser and reopening it again.
•
If you are attempting to set up your NETGEAR router as an additional router behind an
existing router in your network, consider replacing the existing router instead. NETGEAR
does not support such a configuration.
•
If you are attempting to set up your NETGEAR router as a replacement for an ADSL
gateway in your network, the router cannot perform many gateway services, for example,
converting ADSL or Cable data into Ethernet networking information. NETGEAR does not
support such a configuration.
Checking the Internet Service Connection
If you can access your router, but your router is unable to access the Internet, review the
topics in this section:
Obtaining an Internet IP Address
If your wireless router is unable to access the Internet, and your Internet light is amber, check
the wireless router to see if it is able to get an Internet IP address from your service provider.