Panasonic KX-TA824PK KXTA824 User Guide - Page 168

4.1 Troubleshooting 4.1 Troubleshooting 4.1.1 Troubleshooting Problem I cannot make calls using the telephone. Some features do not function. I cannot make calls to other extensions using a proprietary telephone (PT). My new telephone does not function correctly. My PT does not have the button needed to perform a certain operation. When I try to make an outside (CO) line call, I hear a reorder tone, or the display shows "Restricted". Remedy • The telephone is locked. Unlock your telephone. ( 1.3.44 Extension Lock, 2.1.6 Remote Extension Lock) • System management may restrict certain features. Consult your manager or dealer. • An idle or assigned outside (CO) line is being seized. The line seized when going off-hook was changed in personal settings. ( 3.1.2 Personal Feature Assignment-Line Preference-Outgoing) If this setting has been changed, press the INTERCOM button after going off-hook, and then follow the instructions. • The previous extension's settings have not been cleared. Clear the settings and then program your desired settings again. ( 1.3.43 Extension Feature Clear, 3.1.2 Personal Feature Assignment, 3.1.3 Flexible Button Assignment) • Some models do not have certain feature buttons. Customize a flexible button to function as the desired button. ( 3.1.3 Flexible Button Assignment) Enter the specified feature number instead of pressing the feature button. ( 1.1.1 Before Operating a Telephone) • The telephone is locked. Unlock your telephone. ( 1.3.44 Extension Lock, 2.1.6 Remote Extension Lock) • Toll Restriction (TRS) is activated. Consult your manager or dealer. ( Restriction (TRS)) 1.3.85 Toll • An account code is required. ( COS, 1.3.2 Account Code Entry) 1.3.90 Walking 168 Operating Manual