Ricoh D7500 Operating Instructions 4 - Page 86

Error Messages Related to Remote Whiteboard, Cannot participate with

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5. Troubleshooting Error Messages Related to Remote Whiteboard Message Causes Solutions The version of the host whiteboard and that of the software differ. Update the host/ participating whiteboard's software to the latest version. The version of the system of the host whiteboard does not match the version of the system of the participating whiteboard. The system needs updating. Ask the hosting user to update the system of the host whiteboards. Update the host/ participating whiteboard's software to the latest version. You can participate with the current version but it is possible there may be unexpected problems. Are you sure you want to continue? The software version of the host whiteboard differs from that of the participating whiteboard. The system needs updating. Ask the hosting user to update the system of the host whiteboards. Cannot participate with the remote whiteboard in compatible mode. To use the host/participating whiteboards update the software to the latest version. The host whiteboard is in compatible mode when you participate in a session by specifying its IP address. Ask the host of the session to open the session in normal mode. Cannot start remote whiteboard A communication error has occurred. Restart the remote whiteboard. The destination device is not Start the remote whiteboard again. responding for 30 seconds. 84

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Error Messages Related to Remote Whiteboard
Message
Causes
Solutions
The version of the host
whiteboard and that of the
software differ.
Update the host/
participating whiteboard's
software to the latest version.
The version of the system of
the host whiteboard does
not match the version of the
system of the participating
whiteboard.
The system needs updating.
Ask the hosting user to update the
system of the host whiteboards.
Update the host/
participating whiteboard's
software to the latest version.
You can participate with the
current version but it is
possible there may be
unexpected problems. Are
you sure you want to
continue?
The software version of the
host whiteboard differs from
that of the participating
whiteboard.
The system needs updating.
Ask the hosting user to update the
system of the host whiteboards.
Cannot participate with the
remote whiteboard in
compatible mode. To use the
host/participating
whiteboards update the
software to the latest version.
The host whiteboard is in
compatible mode when you
participate in a session by
specifying its IP address.
Ask the host of the session to open the
session in normal mode.
Cannot start remote
whiteboard
A communication error has
occurred.
Restart the remote
whiteboard.
The destination device is not
responding for 30 seconds.
Start the remote whiteboard again.
5. Troubleshooting
84