Ricoh D7500 Operating Instructions 4 - Page 92

Error Messages Related to Configuration Settings, Cannot import the contact

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5. Troubleshooting Error Messages Related to Configuration Settings Message Cannot import the template Check the contents of the file. Cannot import the contact list Check the contents of the file. The last allowed character of a column and the first of the next column must be separated with a tab character. Causes Solutions • The character code format of text file is not Unicode little endian. • The settings of the template are not tab-separated. • The file name has character(s) that cannot be used or exceeds 255 characters. • The folder has no text file. • The folder has no image files. • The extension of the image files are not JPG or PNG. • The text file does not follow the correct format. Create the file in the correct format, and then try again. • The number of items in the host whiteboard is incorrect. • Each item in the host whiteboard does not meet the required condition. Correct the content of the contact list file. 90

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Error Messages Related to Configuration Settings
Message
Causes
Solutions
Cannot import the template
Check the contents of the
file.
•
The character code format
of text file is not Unicode
little endian.
•
The settings of the template
are not tab-separated.
•
The file name has
character(s) that cannot be
used or exceeds 255
characters.
•
The folder has no text file.
•
The folder has no image
files.
•
The extension of the image
files are not JPG or PNG.
•
The text file does not
follow the correct format.
Create the file in the correct format,
and then try again.
Cannot import the contact
list
Check the contents of the
file.
The last allowed character
of a column and the first of
the next column must be
separated with a tab
character.
•
The number of items in the
host whiteboard is
incorrect.
•
Each item in the host
whiteboard does not meet
the required condition.
Correct the content of the contact list
file.
5. Troubleshooting
90