Samsung CLP 610ND SyncThru 5.0 Job Accounting Plug-in Guide (ENGLISH) - Page 44

Detailed description of meanings Following tables are classified according to modules. Common CODE 20001 Invalid Request 20002 Error In Processing 20003 Unknown Error 20004 Invalid CSV Data 20005 Invalid CSV Header Users SEVERITY Warning Severe Severe Warning Warning REASON The SyncThru server received unexpected request. SyncThru faced some critical error due to network/database failure or other failures. SyncThru faced some critical unhandled error. The imported file contains invalid data, or the format of the data is not correct. The imported file contains invalid header. The header name (columns) does not follow the guidelines. SOLUTION Try the operation again by following the Help menu or this SyncThru™ Admin 5 Job Accounting Guide. Try the operation again by following the Help menu or this SyncThru™ Admin 5 Job Accounting Guide. If the problem appears repeatedly, try one of the following: • stop and restart SyncThru • stop and restart the database If the operation involves device communication, stop and restart the device. Try the operation again by following the Help menu or this SyncThru™ Admin 5 Job Accounting Guide. If the problem appears repeatedly, try one of the following: • stop and restart SyncThru • stop and restart the database If the operation involves device communication, stop and restart the device. Check the imported file's contents for invalid data, like login ID format, password format, number format and etc. Refer to the Help menu or this SyncThru™ Admin 5 Job Accounting Guide. Check the file for header format. The header should be the same as in the file exported from SyncThru. Refer to the Help menu or this SyncThru™ Admin 5 Job Accounting Guide. CODE 21001 Invalid Login ID SEVERITY Warning 21002 Invalid Password Format Warning 21003 Invalid Email Format Warning REASON You have entered an invalid login ID for a local user. You have entered an invalid password format for a local user. You have entered an invalid email address for a local user. SOLUTION Please make sure of the following: • Login ID should start with an alphabetical character, a~z or A ~Z. • Login ID should be less than 31 characters long. • Login ID cannot include any special characters except for \, -, and .. Please make sure of the following: • Password should include only alphanumeric characters (a~z, A ~Z, and 0~9). • Password should be between 4 characters long and 32 character long. Please make sure that the email address is correct. Then, check to see if the email address is available. Troubleshooting_ 44