Xerox 5500/YB User Guide - Page 145

Macintosh Troubleshooting (Mac OS 9.x, Mac OS X, Version 10.1 and Higher)

Get Xerox 5500/YB - Phaser B/W Laser Printer PDF manuals and user guides
UPC - 095205062236
View all Xerox 5500/YB manuals
Add to My Manuals
Save this manual to your list of manuals

Page 145 highlights

Macintosh 6. Select the appropriate PPD from the list in the Printer Model drop-down list. If your printer PPD is not listed, install it from the Printer Installer and Utilities CD-ROM. 7. Click Add to complete the configuration. For more information, go to the table of infoSMART Knowledge Base documents at the end of this section. Creating a Rendezvous Printer with Mac OS X, Version 10.2 and Higher 1. Open the Print Center utility. In Mac OS X, version 10.3 or higher, the utility is called Printer Setup. The utility is located in Utilities in the Applications directory. 2. Click Add. A list appears displaying name of your printer, followed by a series of numbers. For example, Your Printer's Name xx:xx:xx. Each numbered segment represents the last section of your printer's hardware address. Your PPD is automatically selected. 3. Click Add to complete the installation. Macintosh Troubleshooting (Mac OS 9.x, Mac OS X, Version 10.1 and Higher) The following procedure eliminates cabling, communication, and connection problems. Once you complete these steps, print a test page from your software application. If the job prints, no further system troubleshooting is necessary. If there are print quality problems, go to Reference/Troubleshooting on the User Documentation CD-ROM. Macintosh Troubleshooting Step-By-Step Mac OS 9.x Perform these steps only for Mac OS 9: 1. Open the Chooser, then click the LaserWriter driver. 2. Do one of the following: ■ If the printer's name appears, your device is communicating through the network. You do not need to perform any additional steps. ■ If the printer's name does not appear, proceed to Step 3. 3. Verify that the printer is plugged in, turned On, and connected to an active network. 4. Verify the cable connection from the network to the printer. 5. Follow these steps: a. From the printer's front panel, verify that EtherTalk is enabled. If it is not, enable it in the front panel, then reset the printer. b. Print the "Configuration Page" and verify that EtherTalk is enabled. c. From the "Configuration Page", verify the Zone. If you have multiple zones on your network, verify that your printer appears in the desired zone. Phaser® 5500 Laser Printer 3-33

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
  • 251
Macintosh
Phaser® 5500 Laser Printer
3-33
6.
Select the appropriate
PPD
from the list in the
Printer Model
drop-down list. If your
printer PPD is not listed, install it from the
Printer Installer and Utilities CD-ROM
.
7.
Click
Add
to complete the configuration.
For more information, go to the table of
infoSMART Knowledge Base documents
at the end of
this section.
Creating a Rendezvous Printer with Mac OS X, Version 10.2 and Higher
1.
Open the
Print Center
utility. In Mac OS X, version 10.3 or higher, the utility is called
Printer Setup
. The utility is located in
Utilities
in the
Applications
directory.
2.
Click
Add
.
A list appears displaying name of your printer, followed by a series of numbers. For
example,
Your Printer’s Name xx:xx:xx
. Each numbered segment represents the last
section of your printer’s hardware address. Your PPD is automatically selected.
3.
Click
Add
to complete the installation.
Macintosh Troubleshooting (Mac OS 9.x, Mac OS X, Version
10.1 and Higher)
The following procedure eliminates cabling, communication, and connection problems. Once
you complete these steps, print a test page from your software application. If the job prints, no
further system troubleshooting is necessary. If there are print quality problems, go to
Reference/Troubleshooting
on the
User Documentation CD-ROM
.
Macintosh Troubleshooting Step-By-Step
Mac OS 9.x
Perform these steps
only
for Mac OS 9:
1.
Open the
Chooser
, then click the
LaserWriter
driver.
2.
Do one of the following:
■
If the printer’s name appears, your device is communicating through the network. You
do not need to perform any additional steps.
■
If the printer’s name does not appear, proceed to Step 3.
3.
Verify that the printer is plugged in, turned
On
, and connected to an active network.
4.
Verify the cable connection from the network to the printer.
5.
Follow these steps:
a.
From the printer’s front panel, verify that
EtherTalk
is enabled. If it is not, enable it in
the front panel, then reset the printer.
b.
Print the “Configuration Page” and verify that
EtherTalk
is enabled.
c.
From the “Configuration Page”, verify the
Zone
. If you have multiple zones on your
network, verify that your printer appears in the desired zone.