Xerox 5500/YB User Guide - Page 20
PhaserSMART, PrintingScout, Launching PhaserSMART from CentreWare IS
UPC - 095205062236
View all Xerox 5500/YB manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 20 highlights
Managing Your Printer PhaserSMART PhaserSMART Technical Support is an automated, Internet-based support system. Use your default web browser to send diagnostic information from your printer to our web site for analysis. PhaserSMART Technical Support examines the information, diagnoses the problem, and proposes a solution. If the problem is not resolved with the solution, PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support. Launching PhaserSMART from CentreWare IS To access PhaserSMART Technical Support through CentreWare IS: 1. Launch your web browser. 2. Enter your printer's IP address in the browser's Address field (http://xxx.xxx.xxx.xxx). 3. Select Support. 4. Click the PhaserSMART Diagnostic Tool link to access PhaserSMART technical support. PrintingScout PrintingScout is a tool that is installed with your Windows printer driver. It automatically checks the printer status when you send a print job. If the printer is unable to print your job, PrintingScout automatically displays a message on your computer screen to let you know that the printer needs attention. The message also explains how to fix the problem. Note PrintingScout is available from the Windows printer driver for printer connected to the network via TCP/IP. Phaser® 5500 Laser Printer 1-12