Xerox 5500/YB User Guide - Page 6

Contents

Phaser® 5500 Laser Printer

iv

Windows NT 4.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Preliminary Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Quick CD-ROM Install Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Other Methods of Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Windows NT 4.x Troubleshooting (TCP/IP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

infoSMART Knowledge Base Documents (English only) . . . . . . . . . . . . . . . . . . . . 3-23

Windows 98 and Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Preliminary Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24


Other Methods of Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

Windows 98 and Windows Me Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27


Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29


Enabling and Using EtherTalk for Mac OS 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29

Enabling and Using TCP/IP for Mac OS 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30

Enabling or Using TCP/IP or AppleTalk for Mac OS X, Version 10.1 and Higher. 3-32

Macintosh Troubleshooting (Mac OS 9.x, Mac OS X, Version 10.1 and Higher). . 3-33


Novell NetWare. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35

Configuration Software for NetWare Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35

Quick Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35

Advanced Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35

NetWare 4.x, NetWare 5.x, and NetWare 6.x Print Server Setup . . . . . . . . . . . . . . 3-36

Novell NetWare Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36

UNIX (Linux) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40

Quick Install Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40

Additional Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41

4

Troubleshooting

Automatic Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

PhaserSMART Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Front Panel i Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

PrintingScout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Section	Page
Contents	3
Features	9
Printer Tour	10
Printer Features	10
Available Configurations	11
Front View	12
Rear View	12
Internal Components	12
Printer Options and Upgrades	13
Resources	13
Front Panel	14
Front Panel Description	14
Front Panel Layout	15
Error and Warning Messages	15
Print Icon	16
Menu Map	16
Information Pages	16
Sample Pages	16
Printer Drivers	17
Available Printer Drivers	17
Printer Driver Features	18
Managing Your Printer	19
Printer’s IP Address	19
CentreWare Internet Services (IS)	19
PhaserSMART	20
PrintingScout	20
Printer Settings	21
Accessing Power Saver	21
Selecting Output Options	21
Preventing Access to Front Panel Settings	22
Accessing the Startup Page	23
Accessing Load Paper Timeout	24
Selecting Tray Settings	25
Adjusting Front Panel Brightness	27
Adjusting Front Panel Contrast	27
Changing Printer Language	28
Fonts	29
Types of Fonts	29
Resident Printer Fonts	29
Viewing a List of Resident Fonts	29
Printing a List of Resident Fonts	30
Downloading Fonts	31
Registering Your Printer	32
Printing	33
Supported Papers	34
Guidelines	34
Paper that May Damage Your Printer	34
Tray Setup	35
Supported Paper and Media	37
Available Supplies	39
Basic Printing	41
Loading Paper in Tray 1 (MPT) for Single-Sided Printing	41
Loading Paper in Trays 2-5 for Single-Sided Printing	45
Loading Paper in Tray 6 for Single-Sided Printing	49
Loading Paper in Tray 1 (MPT) for 2-Sided Printing	51
Loading Paper in Trays 2-5 for 2-Sided Printing	53
Loading Paper in Tray 6 for 2-Sided Printing	57
Using the Stapler	60
Using the Hole Puncher	64
Factors Affecting Printer Performance	67
Adjusting Printing Options	68
Setting Printing Options	68
2-Sided Printing	75
Automatic 2-Sided Printing	75
Binding Preferences	76
Transparencies	78
Guidelines for Transparencies	78
Printing Transparencies from Tray 1 (MPT) or Tray 6	78
Printing Transparencies from Trays 2-5	79
Envelopes	81
Guidelines for Envelopes	81
Printing Envelopes from Tray 1 (MPT)	82
Printing Envelopes from the Optional Envelope Tray	83
Postcards	84
Guidelines for Postcards	84
Printing Postcards	84
Labels	86
Guidelines for Labels	86
Printing Labels	86
Specialty Paper	88
Trifold Brochures	88
Weatherproof Paper	92
Custom Size Paper	95
Guidelines	95
Printing Custom Size	95
Advanced Options	99
Printing Separation Pages	99
Printing Multiple Pages to a Single Sheet (N-Up)	100
Printing Booklets	101
Printing Negative and Mirror Images	102
Scaling	104
Printing Watermarks	105
Image Smoothing	106
Printing Cover Pages	107
Printing or Deleting Secure, Personal, Proof, and Saved Print Jobs	108
Supplies and Recycling	111
Supplies	111
Recycling	112
Networking	113
Connections and Internet Protocol (TCP/IP)	114
Overview of Network Setup and Configuration	114
Connecting via Ethernet (Recommended)	115
Connecting via USB	116
Configuring the Network Address	117
infoSMART Knowledge Base Documents (English only)	120
Printer Management Software	121
Using CentreWare Software	121
Using Printer Management Features	123
Windows 2000, Windows XP, and Windows Server 2003	126
Preliminary Steps	126
Quick CD-ROM Install Steps	126
Other Methods of Installation	127
Windows 2000, Windows XP, Windows Server 2003 Troubleshooting (TCP/IP)	129
infoSMART Knowledge Base Documents (English only)	131
Windows NT 4.x	132
Preliminary Steps	132
Quick CD-ROM Install Steps	132
Other Methods of Installation	133
Windows NT 4.x Troubleshooting (TCP/IP)	134
infoSMART Knowledge Base Documents (English only)	135
Windows 98 and Windows Me	136
Preliminary Steps	136
Quick CD-ROM Install Steps	137
Other Methods of Installation	137
Windows 98 and Windows Me Troubleshooting	139
infoSMART Knowledge Base Documents (English only)	140
Macintosh	141
Requirements	141
Quick CD-ROM Install Steps	141
Enabling and Using EtherTalk for Mac OS 9.x	141
Enabling and Using TCP/IP for Mac OS 9.x	142
Enabling or Using TCP/IP or AppleTalk for Mac OS X, Version 10.1 and Higher	144
Macintosh Troubleshooting (Mac OS 9.x, Mac OS X, Version 10.1 and Higher)	145
infoSMART Knowledge Base Documents (English only)	146
Novell NetWare	147
Configuration Software for NetWare Networks	147
Quick Setup	147
Advanced Setup	147
NetWare 4.x, NetWare 5.x, and NetWare 6.x Print Server Setup	148
Novell NetWare Troubleshooting	148
UNIX (Linux)	152
Quick Install Steps	152
Additional Resources	153
Troubleshooting	154
Automatic Diagnostic Tools	155
PhaserSMART Technical Support	155
Front Panel i Button	155
PrintingScout	155
Paper Jams	156
Jam at A	157
Jam at B	158
Jam at B and C	161
Jam at C	165
Jam at D	167
Jam at D and A	168
Jam at E	171
Jam at F	174
Jam at G	175
Jam at H	177
Jam at the Stacker Upper Tray	178
Paper Size Jam in Tray 1 (MPT)	179
Paper Size Jam in Trays 2-5	181
Paper Size Jam in Tray 6	183
Jam at Tray 2, 3, 4, or 5	186
Jam at Tray 1 (MPT)	188
Jam at Tray 2 and Door A	190
Jam at Tray 3 and Door B	194
Jam at Tray 4 or 5 and Door C	199
Jam at Tray 6	203
Print-Quality Problems	206
Maintenance	211
Cleaning the Outside of the Printer	211
Front Panel Messages	212
Status Messages	212
Errors and Warnings	213
Moving and Repacking the Printer	224
Precautions for Moving the Printer	224
Moving the Printer Within the Office	225
Preparing the Printer for Shipment	225
Additional Resources	226
Support	226
infoSMART	226
Web Links	226
User Safety	228
Warranty	233
Printer Specifications	234
Regulatory Information	237
Material Safety Data Sheet	240
Product Recycling and Disposal	241
Original SSLeay License	242

Xerox 5500/YB User Guide - Page 6

Troubleshooting, Enabling or Using TCP/IP or AppleTalk for Mac OS X, Version 10.1 and Higher. 3-32

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