Xerox 5500/YB User Guide - Page 146

infoSMART Knowledge Base Documents (English only), Macintosh, Phaser® 5500 Laser Printer

Page 146 highlights

Macintosh 6. If you are still unable to print, go to www.xerox.com/office/support or access PhaserSMART Technical Support through CentreWare IS: a. Launch your web browser. b. Enter the printer's IP address in the browser's Address field (http://xxx.xxx.xxx.xxx). c. Select Support. d. Click the PhaserSMART Diagnostic Tool link to access PhaserSMART. Mac OS X, Versions 10.1 and Higher Perform these steps only for Mac OS X, versions 10.1 and higher: 1. Open the Network Utility, then click the Ping tab. 2. Enter the printer's IP address. 3. Click Ping. If you do not get a response, confirm that your TCP/IP settings are correct for your printer and computer. 4. For AppleTalk, follow the steps below. For TCP/IP proceed to Step 5. a. From the printer's front panel, verify that EtherTalk is enabled. If it is not, enable it in the front panel, then reset the printer. b. Print the "Configuration Page" and verify that EtherTalk is enabled. c. From the "Configuration Page", verify the Zone. If you have multiple zones on your network, verify that your printer appears in the desired zone. 5. If you are still unable to print, go to www.xerox.com/office/support or access PhaserSMART Technical Support through CentreWare IS: a. Launch your web browser. b. Enter the printer's IP address in the browser's Address field (http://xxx.xxx.xxx.xxx). c. Select Support. d. Click the PhaserSMART Diagnostic Tool link to access PhaserSMART. infoSMART Knowledge Base Documents (English only) For more information, go to www.xerox.com/office/5500infoSMART to view these documents. Reference Name R1015020359 R1015020365 R1002050080 R1002049814 R1015020363 Title Installing the Printer for an Ethernet (TCP/IP) Connection in Mac OS X 10.2.x. Installing the Printer for an Ethernet (TCP/IP) Connection in Mac OS X 10.3.1 (and later) Setting up TCP/IP (DHCP) in Macintosh OS X Setting up AppleTalk in Macintosh OS X Installing the Printer for an AppleTalk Connection in Mac OS X 10.3.1 (and later) Phaser® 5500 Laser Printer 3-34

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Macintosh
Phaser® 5500 Laser Printer
3-34
6.
If you are still unable to print, go to
www.xerox.com/office/support
or access
PhaserSMART
Technical Support through CentreWare IS:
a.
Launch your web browser.
b.
Enter the printer’s IP address in the browser’s
Address
c.
Select
Support
.
d.
Click the
PhaserSMART Diagnostic Tool
link to access PhaserSMART.
Mac OS X, Versions 10.1 and Higher
Perform these steps
only
for Mac OS X, versions 10.1 and higher:
1.
Open the
Network Utility
, then click the
Ping
tab.
2.
Enter the printer’s IP address.
3.
Click
Ping
. If you do
not
get a response, confirm that your TCP/IP settings are correct for
your printer and computer.
4.
For
AppleTalk
, follow the steps below. For
TCP/IP
proceed to Step 5.
a.
From the printer’s front panel, verify that
EtherTalk
is enabled. If it is not, enable it in
the front panel, then reset the printer.
b.
Print the “Configuration Page” and verify that
EtherTalk
is enabled.
c.
From the “Configuration Page”, verify the
Zone
. If you have multiple zones on your
network, verify that your printer appears in the desired zone.
5.
If you are still unable to print, go to
www.xerox.com/office/support
or access
PhaserSMART
Technical Support through CentreWare IS:
a.
Launch your web browser.
b.
Enter the printer’s IP address in the browser’s
Address
c.
Select
Support
.
d.
Click the
PhaserSMART Diagnostic Tool
link to access PhaserSMART.
infoSMART Knowledge Base Documents (English only)
For more information, go to
www.xerox.com/office/5500infoSMART
to view these
documents.
Reference Name
Title
R1015020359
Installing the Printer for an Ethernet (TCP/IP) Connection in Mac OS X
10.2.x.
R1015020365
Installing the Printer for an Ethernet (TCP/IP) Connection in Mac OS X
10.3.1 (and later)
R1002050080
Setting up TCP/IP (DHCP) in Macintosh OS X
R1002049814
Setting up AppleTalk in Macintosh OS X
R1015020363
Installing the Printer for an AppleTalk Connection in Mac OS X 10.3.1 (and
later)