Brother International HL 5280DW Users Manual - English - Page 101

Maintenance messages, Call service messages, Error message Continued, Protection, Action - troubleshooting

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7. Troubleshooting Error message (Continued) Error message NO PAPER XXX NO TRAY XXX PRINT OVERRUN SIZE ERROR DX SIZE MISMATCH STORAGE FULL TOO MANY TRAYS Action Put paper in the empty tray. Put the paper tray in the printer. Cut the resolution or add the optional memory. See Installing extra memory on page 71 and Solving print problems on page 111. Set Page Protection to the correct size. See Device Options on page 31 and Menu table on page 56. You can only use A4, Letter and Legal size for duplex printing. Check the printer driver setting and put the correct sized paper in the paper tray or MP tray that is selected in the printer driver. See About paper on page 6. Put the same size paper in the paper tray or MP tray that is selected in the printer driver, and then press Go, or select the size of paper you set in the TRAY SIZE setting from the control panel. The RAMDISK size is set to 0 MB. Increse the RAMDISK size. Or there is no space to store jobs. Delete unnecessary macros or fonts. Maximum number of optional trays is two. Remove additional trays. Maintenance messages Maintenance message DRUM NEAR END TONER LOW TONER LIFE END REPLACE PF KITMP REPLACE PF KIT 1 REPLACE PF KIT 2 REPLACE PF KIT 3 REPLACE FUSER REPLACE LASER Action The drum unit is near the end of its life. Buy a new drum unit to replace the current one. See DRUM NEAR END message on page 80. Buy a new toner cartridge and have it ready before you get a TONER LIFE END message. See Replacing the toner cartridge on page 75. Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper pick up roller and separation plate) for the MP tray. Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper feed roller, separation roller, separation pad, and separation pad spring) for Tray 1. Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper feed roller, separation roller, separation pad, and separation pad spring) for Tray 2. Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper feed roller, separation roller, separation pad, and separation pad spring) for Tray 3. Call your dealer or Brother Customer Service for a replacement fuser unit. Call your dealer or Brother Customer Service for a replacement laser unit. Call service messages Call service message ERROR ### Action Turn off the printer. Wait a few seconds, then turn it on again. If this does not clear the problem, call your dealer or a Brother Customer Service. 93

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7. Troubleshooting
93
NO PAPER XXX
Put paper in the empty tray.
NO TRAY XXX
Put the paper tray in the printer.
PRINT OVERRUN
Cut the resolution or add the optional memory. See
Installing extra memory
on page 71 and
Solving print problems
on page 111.
Set
Page Protection
to the correct size. See
Device Options
on page 31 and
Menu table
on page 56.
SIZE ERROR DX
You can only use A4, Letter and Legal size for duplex printing. Check the printer driver
setting and put the correct sized paper in the paper tray or MP tray that is selected in the
printer driver. See
About paper
on page 6.
SIZE MISMATCH
Put the same size paper in the paper tray or MP tray that is selected in the printer driver,
and then press
Go
, or select the size of paper you set in the
TRAY SIZE
setting from the
control panel.
STORAGE FULL
The RAMDISK size is set to 0 MB. Increse the RAMDISK size. Or there is no space to store
jobs. Delete unnecessary macros or fonts.
TOO MANY TRAYS
Maximum number of optional trays is two. Remove additional trays.
Maintenance messages
Maintenance message
Action
DRUM NEAR END
The drum unit is near the end of its life. Buy a new drum unit to replace the current one.
See
DRUM NEAR END message
on page 80.
TONER LOW
Buy a new toner cartridge and have it ready before you get a
TONER LIFE END
message.
TONER LIFE END
See
Replacing the toner cartridge
on page 75.
REPLACE PF KITMP
Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper
pick up roller and separation plate) for the MP tray.
REPLACE PF KIT 1
Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper
feed roller, separation roller, separation pad, and separation pad spring) for Tray 1.
REPLACE PF KIT 2
Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper
feed roller, separation roller, separation pad, and separation pad spring) for Tray 2.
REPLACE PF KIT 3
Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper
feed roller, separation roller, separation pad, and separation pad spring) for Tray 3.
REPLACE FUSER
Call your dealer or Brother Customer Service for a replacement fuser unit.
REPLACE LASER
Call your dealer or Brother Customer Service for a replacement laser unit.
Call service messages
Call service message
Action
ERROR ###
Turn off the printer. Wait a few seconds, then turn it on again. If this does not clear the
problem, call your dealer or a Brother Customer Service.
Error message (Continued)
Error message
Action