Brother International HL 5280DW Users Manual - English - Page 119

Solving print problems, Problem, Recommendation, Status Monitor, Device Options, MEMORY FULL

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Page 119 highlights

7. Troubleshooting Solving print problems Problem Recommendation The printer prints unexpectedly „ Make sure that the printer cable is not too long. We recommend that you use a or it prints garbage data. parallel or USB cable that is no longer than 2 meters (6.5 feet). „ Make sure that the printer cable is not damaged or broken. „ If you are using an interface-switching device, remove it. Connect your computer directly to your printer, and then try again. „ Make sure that you have chosen the proper printer driver with 'Set as Default'. „ Make sure that the printer is not connected to the same port that is also connected to a storage device or scanner. Take away all other devices and connect the port only to the printer. The printer cannot print full pages of a document. An error message MEMORY FULL is appears. „ Turn off the Status Monitor in the Device Options tab in the Windows® printer driver. „ Press Go to print the remaining data in the printer memory. Cancel the print job if you want to delete the remaining data in the printer memory. See Buttons on page 48. „ Reduce the complexity of your document or cut the print resolution. The printer cannot print full pages of a document. An error message PRINT OVERRUN is appears. „ Add more memory. See Installing extra memory on page 71. „ Press Go to print the remaining data in the printer memory. Cancel the print job if you want to delete the remaining data in the printer memory. See Buttons on page 48. „ Reduce the complexity of your document or cut the print resolution. „ Add more memory. See Installing extra memory on page 71. „ Set page protection to AUTO by using the supplied Windows® driver or control pabel. „ Change the following settings in the Windows® printer driver, and then try again. The best combination of the settings below will vary depending on your document: • Graphics mode • TrueType mode The headers or footers appear when the document displays on the screen but they do not show up when it is printed. • Use printer TrueType® fonts „ Adjust the top and bottom margins of your document. 111

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7. Troubleshooting
111
Solving print problems
Problem
Recommendation
The printer prints unexpectedly
or it prints garbage data.
Make sure that the printer cable is not too long. We recommend that you use a
parallel or USB cable that is no longer than 2 meters (6.5 feet).
Make sure that the printer cable is not damaged or broken.
If you are using an interface-switching device, remove it. Connect your computer
directly to your printer, and then try again.
Make sure that you have chosen the proper printer driver with ‘Set as Default’.
Make sure that the printer is not connected to the same port that is also
connected to a storage device or scanner. Take away all other devices and
connect the port only to the printer.
Turn off the
Status Monitor
in the
Device Options
tab in the Windows
®
printer
driver.
The printer cannot print full
pages of a document. An error
message
MEMORY FULL
is
appears.
Press
Go
to print the remaining data in the printer memory. Cancel the print job
if you want to delete the remaining data in the printer memory. See
Buttons
on
page 48.
Reduce the complexity of your document or cut the print resolution.
Add more memory. See
Installing extra memory
on page 71.
The printer cannot print full
pages of a document. An error
message
PRINT OVERRUN
is
appears.
Press
Go
to print the remaining data in the printer memory. Cancel the print job
if you want to delete the remaining data in the printer memory. See
Buttons
on
page 48.
Reduce the complexity of your document or cut the print resolution.
Add more memory. See
Installing extra memory
on page 71.
Set page protection to
AUTO
by using the supplied Windows
®
driver or control
pabel.
Change the following settings in the Windows
®
printer driver, and then try again.
The best combination of the settings below will vary depending on your
document:
•
Graphics mode
•
TrueType mode
•
Use printer TrueType
®
fonts
The headers or footers appear
when the document displays on
the screen but they do not show
up when it is printed.
Adjust the top and bottom margins of your document.