Brother International HL 5280DW Users Manual - English - Page 120

Network problems, Other problems, For Macintosh® with USB, Printing from DOS, For Macintosh, with USB

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Page 120 highlights

7. Troubleshooting Network problems For problems concerning using your printer on a Network, see the Network User's Guide on the CD-ROM we have supplied. Other problems Problem The printer cannot print. The 'There was an error writing to LPT1: (or BRUSB) for the printer' error message occurs on your PC. Recommendation „ Make sure that the printer cable is not damaged or broken. „ If you have an interface-switching device, make sure that you chose the correct printer. For Macintosh® with USB Problem The printer does not appear in Chooser (Mac OS® 9.1 to 9.2), Print Center (Mac OS® X 10.2) or Print Setup Utility (Mac OS® X 10.3 or greater). Recommendation „ Make sure that the printer is turned on. „ Make sure that the USB interface cable is connected correctly. „ Make sure the printer driver is installed correctly. Unable to print from the application. „ Make sure that the supplied Macintosh® printer driver is installed in the Hard Disk and that it is chosen with Chooser (Mac OS® 9.1 to 9.2), Print Center (Mac OS® X 10.2) or Print Setup Utility (Mac OS® X 10.3 or greater). Printing from DOS Problem Cannot print from the application. Recommendation „ Make sure that the DOS application interface settings match those of your printer. For example, if you are using a parallel printer cable, you would set your DOS application printer port to LPT1. „ Check if the printer has any printer alarms. „ Make sure that you have chosen a printer driver in your application that is supported by your Brother printer. For information about the printers your machine can emulate, see About emulation modes on page 45. 112

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7. Troubleshooting
112
Network problems
For problems concerning using your printer on a Network, see the Network User’s Guide on the CD-ROM we
have supplied.
Other problems
For Macintosh
®
with USB
Printing from DOS
Problem
Recommendation
The printer cannot print. The
‘
There was an error writing to
LPT1: (or BRUSB) for the
printer’
error message occurs
on your PC.
Make sure that the printer cable is not damaged or broken.
If you have an interface-switching device, make sure that you chose the correct
printer.
Problem
Recommendation
The printer does not appear in
Chooser
(Mac OS
®
9.1 to 9.2),
Print Center
(Mac OS
®
X 10.2)
or
Print Setup Utility
(Mac
OS
®
X 10.3 or greater).
Make sure that the printer is turned on.
Make sure that the USB interface cable is connected correctly.
Make sure the printer driver is installed correctly.
Unable to print from the
application.
Make sure that the supplied Macintosh
®
printer driver is installed in the
Hard Disk
and that it is chosen with
Chooser
(Mac OS
®
9.1 to 9.2),
Print Center
(Mac OS
®
X 10.2) or
Print Setup Utility
(Mac OS
®
X 10.3 or greater).
Problem
Recommendation
Cannot print from the application.
Make sure that the DOS application interface settings match those of your
printer. For example, if you are using a parallel printer cable, you would set
your DOS application printer port to LPT1.
Check if the printer has any printer alarms.
Make sure that you have chosen a printer driver in your application that is
supported by your Brother printer. For information about the printers your
machine can emulate, see
About emulation modes
on page 45.