Brother International MFC-8950DW Basic User's Guide - English
Brother International MFC-8950DW Manual
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- Brother International MFC-8950DW | Basic User's Guide - English - Page 1
Basic User's Guide MFC-8950DW MFC-8950DWT Not all models are available in all countries. Version 0 USA/CAN - Brother International MFC-8950DW | Basic User's Guide - English - Page 2
MFC-8950DW / MFC-8950DWT (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register - Brother International MFC-8950DW | Basic User's Guide - English - Page 3
all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product. http://solutions.brother.com/ Note You can check here for Brother driver updates. To keep your machine - Brother International MFC-8950DW | Basic User's Guide - English - Page 4
877-552-MALL (1-877-552-6255) 1-800-947-1445 (fax) http://www.brothermall.com/ 1-877-BROTHER http://www.brother.ca/ Description Toner Cartridge Drum Unit Telephone Line Cord Basic User's Guide Quick Setup Guide Paper Tray 2 (MFC-8950DW option) Item TN-720 (Approx. 3,000 pages) 1 2 3 TN-750 - Brother International MFC-8950DW | Basic User's Guide - English - Page 5
Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO 50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest - Brother International MFC-8950DW | Basic User's Guide - English - Page 6
to replace consumables. See troubleshooting tips. Learn more advanced operations: Fax, Copy, security features, printing reports and performing routine maintenance. Follow these instructions for Printing, Scanning, Network Scanning, Remote Setup, PC-Fax, and using the Brother ControlCenter utility - Brother International MFC-8950DW | Basic User's Guide - English - Page 7
it? Web Connect Guide This Guide provides details about how to configure and use your Brother machine to scan, load and view images and files on certain Web sites that provide these services. 1 PDF printing is not supported on Windows® Phone. 2 Visit us at http://solutions.brother.com/. Where is - Brother International MFC-8950DW | Basic User's Guide - English - Page 8
User's Guide, Software User's Guide and Network User's Guide 2 Viewing Documentation 2 How to access Guides for Advanced Features 4 Accessing Brother Support (Windows 4 Accessing Brother Support (Macintosh 5 Control panel overview 6 LCD Touchscreen 8 Basic Operations 9 2 Loading paper - Brother International MFC-8950DW | Basic User's Guide - English - Page 9
modes 33 Fax Only ...33 Fax/Tel...33 Manual...33 External TAD 33 Receive Mode settings 34 Ring Delay ...34 F/T Ring Time (Fax/Tel mode only 34 Easy Receive 35 6 Using PC-FAX 36 How to use PC-FAX 36 PC-Fax Receive (For Windows® only 36 PC-FAX Send 37 7 Telephone services and external - Brother International MFC-8950DW | Basic User's Guide - English - Page 10
59 Scanning a document as a PDF file using ControlCenter4 (Windows 59 Changing the Scan button settings 62 Before scanning 62 Scan button settings 62 Scanning using the Scan button 64 A Routine maintenance 65 Replacing the consumable items 65 Replacing the toner cartridge 67 Cleaning the - Brother International MFC-8950DW | Basic User's Guide - English - Page 11
Error and maintenance messages 83 Transferring your faxes or Fax Journal report 90 Document Jams 91 Document is jammed in the top of the ADF unit 91 Document is jammed under the document cover 91 Removing small documents jammed in the ADF 92 Document is jammed at the output tray 92 Paper Jams - Brother International MFC-8950DW | Basic User's Guide - English - Page 12
settings A Routine maintenance Cleaning and checking the machine Replacing periodic maintenance parts Packing and shipping the machine B Options Options Optional paper tray (LT-5400) Memory board C Glossary D Index 5 Dialing and storing numbers Telephone line services Additional dialing operations - Brother International MFC-8950DW | Basic User's Guide - English - Page 13
buying a Brother machine! Reading Hot Surface icons warn you not to touch machine parts that are hot. Notes tell you how you messages shown on the LCD of the machine. Follow all warnings and instructions marked on the product. Note Most of the illustrations in this User's Guide show the MFC-8950DW - Brother International MFC-8950DW | Basic User's Guide - English - Page 14
, from the Start menu, select Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User's Guides. If you have not installed the software, you can find the documentation on the Installer CD-ROM by following the instructions below: a Turn on your computer - Brother International MFC-8950DW | Basic User's Guide - English - Page 15
top.pdf. If the country screen appears, choose your country. f After the list of User's Guides appears, choose the Guide you want to read. How to find Scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide Scanning - Brother International MFC-8950DW | Basic User's Guide - English - Page 16
from the Brother Solutions Center at: http://solutions.brother.com/ Click Manuals on your model's page to download the documentation. Wi-Fi Direct™ Guide 1 This Guide provides details on how to configure and use your Brother machine for wireless printing directly from a mobile device supporting the - Brother International MFC-8950DW | Basic User's Guide - English - Page 17
need, such as Web support (Brother Solutions Center) on the Installer CD-ROM. Double-click the Brother Support icon. The following screen will appear: To download and install Presto! PageManager, click Presto! PageManager. To register your machine from the Brother Product Registration Page - Brother International MFC-8950DW | Basic User's Guide - English - Page 18
Chapter 1 Control panel overview 1 1 2 010.101C.O2P0Y11 15:15 01.01.2012 11:00 AM Fax AddressCopy Book MEFNaUx SScaencure Print Web or when dialing a number manually. Quick Dials Show One Touch dials on the Touchscreen. 4 Dial pad Use these keys to dial telephone and fax numbers and as a - Brother International MFC-8950DW | Basic User's Guide - English - Page 19
General information 2 3 4 5 1 010.101C.O2P0Y11 15:15 01.01.2012 11:00 AM Fax AddressCopy Book MEFNaUx SScaencure Print Web Direct Print Menu 7 6 7 Data The Data LED (light emitting diode) will flash depending on the machine's status. Machine Status - Brother International MFC-8950DW | Basic User's Guide - English - Page 20
Function Lock or Setting Lock. 9 Mode Buttons: Copy Puts the machine in Copy mode. Fax Puts the machine in Fax mode. Scan Puts the machine in Scan mode. 10 Warning icon Appears when there is an error or maintenance message; press the Warning icon to view it, and then press Stop/Exit to return to - Brother International MFC-8950DW | Basic User's Guide - English - Page 21
setting is changed from Light to Dark. a Press Menu. b Press a or b to display General Setup. Press General Setup. Menu General Setup Fax Printer Print Reports c Press a or b to display LCD Settings. Press LCD Settings. Menu General Setup Tray Setting Volume Ecology Quiet Mode Off d Press - Brother International MFC-8950DW | Basic User's Guide - English - Page 22
print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons. Loading paper in the standard paper tray and the optional lower tray 2 You can load up to 500 sheets in the - Brother International MFC-8950DW | Basic User's Guide - English - Page 23
Note Loading paper d Put paper in the tray and make sure: The paper is below the maximum paper mark ( ) (1). Overfilling the paper tray will cause paper jams. The side to be printed on must be 2 face down. The paper guides touch the sides of the paper so it will feed correctly. 1 - Brother International MFC-8950DW | Basic User's Guide - English - Page 24
Chapter 2 f Lift up the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine. 1 Loading paper in the multi-purpose tray (MP tray) 2 You can load up to 3 envelopes or special print media in the MP tray or - Brother International MFC-8950DW | Basic User's Guide - English - Page 25
out of the machine. 2 21 c Put paper in the MP tray and make sure: The paper stays under the maximum paper mark (1). The side to be printed on must be face up with the leading edge (top of the paper) in first. The paper guides touch the sides of the paper so it will feed correctly. 1 13 - Brother International MFC-8950DW | Basic User's Guide - English - Page 26
2 Printing on thick paper, labels and envelopes from the MP tray 2 Before loading, press the corners and sides of the envelopes to make them as flat as possible. b Open the MP tray and lower it gently. a Open the back cover (face-up output tray). c Pull out the MP tray support (1) and unfold - Brother International MFC-8950DW | Basic User's Guide - English - Page 27
mark (1). The side to be printed on must be face up. 1 Loading paper 2 e Send the print data to the machine. Note • Remove each printed envelope immediately to prevent a paper jam. • If your thick paper curls during printing, put only one sheet at a time in the MP tray and open the back cover - Brother International MFC-8950DW | Basic User's Guide - English - Page 28
you are using. Note When using BR-Script3 emulation, the unprintable area around the edges of the paper is 0.16 in. (4.2 mm). 1 Usage Document Size Top (1) Bottom (3) Left (2) Right (4) Fax (Sending) Letter 0.12 in. (3 mm) 0.16 in. (4 mm) 2 4 3 A4 Legal 0.12 in. (3 mm) 0.12 in. (3 mm - Brother International MFC-8950DW | Basic User's Guide - English - Page 29
, A5, A5 L, A6, B5, B6 and Folio and the following sizes for printing faxes: Letter, A4, Legal or Folio (8.5 in. × 13 in.). After you set the paper size setting, you can set up the machine for the type of paper you are using. This will give you the best print quality. a Press Menu - Brother International MFC-8950DW | Basic User's Guide - English - Page 30
's memory and Size mismatch will appear on the LCD. (For details, see Error and maintenance messages uu page 83.) • If the tray is out of paper and received faxes are in the machine's memory, No Paper will appear on the LCD. Insert paper in the empty tray. You can change the default tray that the - Brother International MFC-8950DW | Basic User's Guide - English - Page 31
#2 Only 1, MP Only, MP>T1>T2 1 or T1>T2 1>MP. f Press Stop/Exit. 1 The Tray#2 Only and T2 appear only if Tray 2 is installed. Loading paper 2 19 - Brother International MFC-8950DW | Basic User's Guide - English - Page 32
laser labels white #5160 No specific brand recommended Type and size of paper 2 The machine feeds paper from the installed standard paper tray, multi-purpose tray or optional lower tray. The names for the paper trays in the printer driver and this Guide are as follows: 2 Tray and optional unit - Brother International MFC-8950DW | Basic User's Guide - English - Page 33
1 Folio size is 8.5 in. × 13 in. (215.9 mm × 330.2 mm) 2 Tray 2 is standard on MFC-8950DWT. Recommended paper specifications 2 The following paper specifications are suitable for this machine. Basis weight Thickness Roughness Stiffness Grain direction Volume resistivity Surface resistivity Filler - Brother International MFC-8950DW | Basic User's Guide - English - Page 34
Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Some important guidelines when selecting paper are: DO NOT use inkjet paper because it may cause a paper jam or damage your machine. Preprinted paper must use ink that - Brother International MFC-8950DW | Basic User's Guide - English - Page 35
laser printers will be suitable for your machine. However, some envelopes may have feed and printquality problems are extremely shiny or textured • with clasps, staples, snaps or tie strings • with self- any Brother warranty or service agreement. Occasionally you may experience paper feed problems - Brother International MFC-8950DW | Basic User's Guide - English - Page 36
high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems not exceed the paper weight specifications described in this User's Guide. Labels exceeding - Brother International MFC-8950DW | Basic User's Guide - English - Page 37
to 90 g/m2) How to load documents 3 Important • DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam. • DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paperclipped, pasted or taped. • DO NOT use cardboard, newspaper or fabric. • To avoid damaging - Brother International MFC-8950DW | Basic User's Guide - English - Page 38
the upper left corner of the scanner glass. 1 Note To scan non-standard documents, see Using the scanner glass uu page 26. Using the scanner glass 3 You can use the scanner glass to fax, copy or scan pages of a book, one page at a time. Document Sizes Supported 3 Length: Width: Weight: Up to - Brother International MFC-8950DW | Basic User's Guide - English - Page 39
User's Guide: Sending a fax • Duplex Fax (2-sided fax layout) • Contrast • Fax Resolution • Broadcasting • Real Time TX • Overseas Mode • Delayed Fax • Batch TX • Set New Default • Factory Reset • Coverpage Message • Coverpage Setup • Polled TX When using the ADF, you can not change the scanner - Brother International MFC-8950DW | Basic User's Guide - English - Page 40
the Touchscreen. Press Quick Dials on the control panel and a One Touch button on the Touchscreen. (For details, see How to dial uu page 45.) f Press Start. Faxing from the ADF The machine starts scanning the document. Faxing from the scanner glass If Real Time TX is On, the machine will send - Brother International MFC-8950DW | Basic User's Guide - English - Page 41
scan glass size to A4 or Legal/Folio; otherwise, a portion of your faxes will be missing. a Press Fax. b Press d or c to display Glass ScanSize. Press Glass ScanSize. c Press A4 or Legal/Folio. Note You can save the setting you use most often by setting it as the default. (See Advanced User's Guide - Brother International MFC-8950DW | Basic User's Guide - English - Page 42
Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. (See Advanced User's Guide: Real Time Transmission.) • If the transmission is successful, OK will appear next to RESULT on the Transmission Verification Report. If the transmission - Brother International MFC-8950DW | Basic User's Guide - English - Page 43
instructions on setting up your machine using this service.) Will you be using a Telephone Answering Device on the same telephone line as your Brother machine? Your external telephone answering device (TAD) will automatically answer every call. Voice messages are stored on the external TAD and fax - Brother International MFC-8950DW | Basic User's Guide - English - Page 44
Chapter 5 To set the receive mode follow the instructions below: a Press Menu. b Press a or b to display Initial Setup. Press Initial Setup to Off. (See Distinctive Ring uu page 39.) d Press Fax Only, Fax/Tel, External TAD or Manual. e Press Stop/Exit. The LCD will display the current receive mode in - Brother International MFC-8950DW | Basic User's Guide - English - Page 45
(Also see F/T Ring Time (Fax/Tel mode only) uu page 34 and Ring Delay uu page 34.) Receiving a fax Manual 5 Manual mode turns off all automatic answering functions handled in the following ways: Faxes will be automatically received. Voice callers can record a message on the external TAD. (For - Brother International MFC-8950DW | Basic User's Guide - English - Page 46
5 The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes. If you have external or extension telephones on the same line as the machine, keep the Ring Delay setting of 4. (See Using external and extension telephones uu page 43 and Easy - Brother International MFC-8950DW | Basic User's Guide - English - Page 47
or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest. If Easy Receive is Off: 5 If you are at the machine and answer a fax call first by lifting the external handset, then press Start, and then press Receive to - Brother International MFC-8950DW | Basic User's Guide - English - Page 48
turned on. (See Software User's Guide: PC-FAX receiving.) • If your machine has an error and is unable to print faxes from memory, you can use this setting to transfer your faxes to a PC. (See Transferring your faxes or Fax Journal report uu page 90.) • PC-Fax Receive is not supported in Mac OS. 36 - Brother International MFC-8950DW | Basic User's Guide - English - Page 49
uu Software User's Guide: PC-FAX sending How to send a PC-FAX: 6 Contact your application vendor if you need more support. a From your application select File, and then Print. The Print dialog box will be displayed. (The steps may vary depending on your application.) b Select the Brother PC-FAX - Brother International MFC-8950DW | Basic User's Guide - English - Page 50
Data Ident-A-Call, Teen Ring, and SimpleBiz Fax & Alternate Number Ringing. This service establishes a second telephone number on the same is used for receiving faxes. (See Distinctive Ring uu page 39.) OR Set your Brother machine's Receive Mode to "Manual". Manual Mode requires that you answer - Brother International MFC-8950DW | Basic User's Guide - English - Page 51
work together without any problems. If each one has a separate telephone number, neither will interfere with the other's operations. If you decide to get the Distinctive Ring service from the telephone company, you will need to follow the directions below to 'register' the new Distinctive Ring - Brother International MFC-8950DW | Basic User's Guide - English - Page 52
Chapter 7 Before you choose the ring pattern to register 7 You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you. Ring Pattern 1 - Brother International MFC-8950DW | Basic User's Guide - English - Page 53
receive faxes on your Distinctive Ring number, you can turn off Distinctive Ring. The machine will stay in Manual fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax. If it does not hear them, it will let your TAD take a voice message - Brother International MFC-8950DW | Basic User's Guide - English - Page 54
manual faxes. For example: "After the beep, leave a message or press l51 and Start to send a fax." Note We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a loud voice. You may try leaving out this pause, but if your machine has trouble - Brother International MFC-8950DW | Basic User's Guide - English - Page 55
. Telephone services and external devices Using external and extension telephones 7 Using extension telephones 7 If you answer a fax call at no one is on the line: 7 You should assume that you're receiving a manual fax. Press l51 and wait for the chirp or until the LCD shows Receiving, and - Brother International MFC-8950DW | Basic User's Guide - English - Page 56
external handset 7 If your non-Brother cordless telephone is connected to the EXT. jack of Codes 7 Fax Receive Code 7 If you answer a fax call on an extension telephone, you can tell your machine to receive it by pressing the Fax Receive Code l51. Wait for the chirping sounds then replace the - Brother International MFC-8950DW | Basic User's Guide - English - Page 57
Manual dialing 8 Use the dial pad to enter all the digits of the telephone or fax number. One Touch dialing 8 (See Storing One Touch Dial numbers uu page 49.) a Press the Quick Dials key on the control Send a fax or Send a E-mail. d Press Start. Note If the LCD shows Not Registered when you - Brother International MFC-8950DW | Basic User's Guide - English - Page 58
such as fax numbers and E-mail addresses from your server. (See How to set up LDAP uu Network User's Guide) Fax redial 8 If you are sending a fax manually and the only works if you dialed from the control panel. If you are sending a fax automatically and the line is busy, the machine will automatically redial - Brother International MFC-8950DW | Basic User's Guide - English - Page 59
and Speed Dial number. When you dial a One Touch or Speed Dial number, the LCD shows the name, if you stored it, or the number. A scan profile can also be stored along with the fax number. If you lose electrical power, the numbers stored in the memory will not be lost - Brother International MFC-8950DW | Basic User's Guide - English - Page 60
store numbers, the LCD instructs you to choose from the Fax IFAX E-Mail B&W PDF E-Mail B&W TIFF E-Mail Color PDF E-Mail Color JPEG E-Mail Color XPS E-Mail Gray PDF PDF, PDF/A, Secure PDF, Signed PDF - PDF, PDF/A, Secure PDF, Signed PDF - - PDF, PDF/A, Secure PDF, Signed PDF - - Note • PDF/A is a PDF - Brother International MFC-8950DW | Basic User's Guide - English - Page 61
control the LCD shows Not Registered Register Now?. Press Yes. Fax, IFAX, E-Mail B&W PDF, E-Mail B&W TIFF, E-Mail Color PDF, E-Mail Color JPEG, E-Mail Color XPS, E-Mail Gray PDF, E-Mail Gray JPEG, E-Mail Gray XPS. e Enter the telephone, fax address when you are in Scan mode. • If you - Brother International MFC-8950DW | Basic User's Guide - English - Page 62
fax/scan resolution along with the fax number/E-mail address, go to the appropriate step as shown in the following table. Option selected in step d Fax IFAX E-Mail B&W PDF E-Mail B&W TIFF E-Mail Color PDF E-Mail Color JPEG E-Mail Color XPS E-Mail Gray PDF Software User's Guide: Using the Scan key - Brother International MFC-8950DW | Basic User's Guide - English - Page 63
mode. g To save a fax/scan resolution along with the fax number/E-mail address, go to the appropriate step as shown in the following table. 8 Option selected in step e Go to step Fax h IFAX i E-Mail B&W PDF j E-Mail B&W TIFF E-Mail Color PDF E-Mail Color JPEG k E-Mail Color XPS E-Mail - Brother International MFC-8950DW | Basic User's Guide - English - Page 64
Secure PDF, the machine will ask you to enter a four-digit password using numbers 0-9 before it starts scanning. n fax forwarding number, it will be dimmed on the LCD. You cannot select the number to make changes or to delete it unless you first cancel the scheduled job. (See Advanced User's Guide - Brother International MFC-8950DW | Basic User's Guide - English - Page 65
buttons on the Touchscreen. Press OK. If you chose Resolution:, press one of the available resolution options displayed on the Touchscreen. If you chose PDF Type:, press one of the available file type options displayed on the Touchscreen. Note How to change the stored name or number: If you want - Brother International MFC-8950DW | Basic User's Guide - English - Page 66
the scanner glass uu page 26.) c Press Start. Stop copying 9 To stop copying, press Stop/Exit. Copy settings 9 Press Copy and then press d or c to choose the setting you want. You can change the following copy settings: (Basic User's Guide) For details about changing the following settings, Paper - Brother International MFC-8950DW | Basic User's Guide - English - Page 67
transfer Only FAT12/FAT16/FAT32 Max. 4096 Byte USB Flash Memory Drive does not secure itself. 1 NTFS format is not supported. Note • Some USB Flash the menu bar of an application, click File, then Print. b Choose Brother MFC-XXXX Printer (1) and check the Print to file box (2). Click Print. 1 2 10 - Brother International MFC-8950DW | Basic User's Guide - English - Page 68
or digital camera supporting mass storage 10 be switched from PictBridge mode to mass storage mode. • If an error occurs, the USB memory menu will not appear on the LCD. may not be able to access Direct Print. (See Advanced User's Guide: Switching Users.) c Press a or b to choose the folder name and - Brother International MFC-8950DW | Basic User's Guide - English - Page 69
data from a USB Flash memory drive or digital camera supporting mass storage e Do one of the following: setting. Note • You can choose the following settings: Paper Size Paper Type Multiple Page Orientation Duplex Collate Tray Use Print Quality PDF Option • Depending on the file type, some of - Brother International MFC-8950DW | Basic User's Guide - English - Page 70
To print from a computer, you must install the printer driver. (See Software User's Guide: Printing for Windows® or Printing and Faxing for Macintosh.) a Install the Brother printer driver from the Installer CD-ROM. (See Quick Setup Guide.) b From your application, choose the Print command. c Choose - Brother International MFC-8950DW | Basic User's Guide - English - Page 71
12 How to scan to a computer 12 Scanning a document as a PDF file using ControlCenter4 (Windows®) 12 (For Macintosh users uu Software User's Guide: Scanning) Note The screens on your PC may vary depending on your model. ControlCenter4 is a software utility that lets you quickly and easily access - Brother International MFC-8950DW | Basic User's Guide - English - Page 72
configuration. Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 2 3 4 5 1 Confirm that PDF (*.pdf) is selected from the File Type pull-down list. 2 You can enter the file name you want to use for - Brother International MFC-8950DW | Basic User's Guide - English - Page 73
How to scan to a computer g Click File. The machine starts the scanning process. The folder where the scanned data is saved will open automatically. 12 61 - Brother International MFC-8950DW | Basic User's Guide - English - Page 74
with a TCP/IP address. Install the scanner drivers from the Installer CD-ROM. (See Quick Setup Guide.) Configure the machine with a TCP/IP address if network scanning does not work. (See Software User's Guide: Configuring Network Scanning (Windows®).) Scan button settings 12 You can change your - Brother International MFC-8950DW | Basic User's Guide - English - Page 75
for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button. 4 You can choose a scanning resolution from the Resolution pull-down list. 5 You can choose the document size from the Document Size pull-down list. f Click OK. 12 63 - Brother International MFC-8950DW | Basic User's Guide - English - Page 76
• FTP • E-mail (Server) • E-Mail (Scan to PC) • Image (Scan to PC) • OCR (Scan to PC) • File (Scan to PC) • Web Service 1 (Web Services Scan) 1 Windows® users only. (Windows Vista® SP2 or later and Windows® 7) (See Software User's Guide: Using Web Services for scanning on your network (Windows Vista - Brother International MFC-8950DW | Basic User's Guide - English - Page 77
The drum unit and toner cartridge are two separate parts. Toner cartridge See Replacing the toner cartridge uu page 67. Order No. TN-720, TN-750, TN-780 TN-720, TN-750 Drum unit See Replacing the drum unit uu page 75. Order No. DR-720 TN-780 LCD messages Toner Low Prepare New Toner Cartridge - Brother International MFC-8950DW | Basic User's Guide - English - Page 78
You will need to clean the machine regularly and replace the consumable items when the following messages are displayed on the LCD. LCD messages Replace Toner Replace Parts Drum Unit Drum Stop Consumable item to replace Toner cartridge Drum unit Approximate life 3,000 pages 1 2 5 8,000 pages 1 2 - Brother International MFC-8950DW | Basic User's Guide - English - Page 79
the LCD shows Toner Low, buy a new toner cartridge and have it ready before you get a Replace Toner message. Replace Toner A When the LCD shows Replace Toner the machine will stop printing until you replace the toner cartridge. A new genuine Brother toner cartridge will reset the Replace Toner mode - Brother International MFC-8950DW | Basic User's Guide - English - Page 80
button and then open the front cover. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. c Take out the drum unit and toner cartridge assembly. 68 - Brother International MFC-8950DW | Basic User's Guide - English - Page 81
or ammonia to clean the inside or outside of the product. Doing so could cause a fire or electrical shock. Instead, use only a dry, lint-free cloth. (See Product Safety Guide: To use the product safely.) d Push down the green lock lever and take the toner cartridge out of the drum unit. A 69 - Brother International MFC-8950DW | Basic User's Guide - English - Page 82
NOT touch the shaded parts shown in the illustrations. Note • Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge. • Go to http://www.brother.com/original/ index.html for instructions on how to - Brother International MFC-8950DW | Basic User's Guide - English - Page 83
unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. • Brother strongly recommends that you DO NOT refill the toner cartridge provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges. Use - Brother International MFC-8950DW | Basic User's Guide - English - Page 84
g Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in correctly, the green lock lever on the drum unit will lift automatically. h Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left - Brother International MFC-8950DW | Basic User's Guide - English - Page 85
After you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready mode. Routine maintenance Cleaning the corona wire A If you have print quality problems or the LCD shows Drum Error, clean the - Brother International MFC-8950DW | Basic User's Guide - English - Page 86
out the drum unit and toner cartridge assembly. Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly carefully. If toner scatters - Brother International MFC-8950DW | Basic User's Guide - English - Page 87
of a non-Brother drum unit. Drum Error A The corona wire has become dirty. Clean the corona wire in the drum unit. (See Cleaning the corona wire uu page 73.) A If you cleaned the corona wire and Drum Error was not cleared then the drum unit is at the end of its life. Replace the drum unit with - Brother International MFC-8950DW | Basic User's Guide - English - Page 88
Parts Drum Unit A The drum unit has exceeded its rated life. Please replace the drum unit with a new one. We recommend a genuine Brother drum unit be installed at this time. After replacement, reset the drum counter by following the instructions included with the new drum unit. (See Resetting - Brother International MFC-8950DW | Basic User's Guide - English - Page 89
c Take out the drum unit and toner cartridge assembly. Routine maintenance Important • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. • To prevent damage - Brother International MFC-8950DW | Basic User's Guide - English - Page 90
with cold water. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. • We recommend that you place the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you - Brother International MFC-8950DW | Basic User's Guide - English - Page 91
the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. e Unpack the new drum unit. Routine maintenance f Put the toner cartridge firmly into the new drum unit until you hear it lock into place - Brother International MFC-8950DW | Basic User's Guide - English - Page 92
machine. Resetting the drum counter A When you replace the drum unit with a new one, you need to reset the drum counter by completing the following steps. Important Do not reset the drum counter when you only replace the toner cartridge. a Press Stop/Exit to interrupt the error temporarily. b Press - Brother International MFC-8950DW | Basic User's Guide - English - Page 93
below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Identifying your problem B First, check the following - Brother International MFC-8950DW | Basic User's Guide - English - Page 94
Scanning problems: Scanning difficulties uu page 112 Software and Network problems: Software difficulties uu page 112 Network difficulties uu page 113 82 - Brother International MFC-8950DW | Basic User's Guide - English - Page 95
put it back into the drum unit again. Put the drum unit and toner cartridge assembly back in the machine. Comm.Error Poor telephone line quality caused a communication error. Send the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company - Brother International MFC-8950DW | Basic User's Guide - English - Page 96
this error message appears again, replace the DIMM with a new one. (See Advanced User's Guide: Installing extra memory.) The other person or other Try to send or receive again. person's fax machine stopped the call. The document was not inserted or fed correctly, or the document scanned from - Brother International MFC-8950DW | Basic User's Guide - English - Page 97
the toner cartridge into the drum unit, and the machine without the drum then re-install the drum unit and toner cartridge unit. assembly in the machine. Jam MP The paper is jammed in the MP See Paper is jammed in the MP tray tray of the machine. uu page 93. Jam Rear The paper is jammed in - Brother International MFC-8950DW | Basic User's Guide - English - Page 98
Error Message No Toner No Tray Out of Memory Cause Action The toner cartridge or the drum unit and toner cartridge assembly is not installed correctly. Remove the drum unit and toner cartridge assembly, remove the toner cartridge from the drum unit, and re-install the toner cartridge back into - Brother International MFC-8950DW | Basic User's Guide - English - Page 99
. Replace the drum unit. (See Replacing the drum unit uu page 76.) Reset the drum unit counter. (See Replacing the drum unit uu page 76.) Replace Parts Fuser Unit It is time to replace the fuser unit. Call Brother Customer Service or a Brother Authorized Service Center to replace the fuser unit - Brother International MFC-8950DW | Basic User's Guide - English - Page 100
Message Replace Parts PF Kit 1 PF Kit 2 PF Kit MP Replace Toner Scan Unable XX Size Error Size Error DX Size mismatch Toner Low 88 Cause Action It is time to replace the paper feeding kit. Call Brother Customer Service or a Brother Authorized Service Center to replace the PF Kit. To replace PF - Brother International MFC-8950DW | Basic User's Guide - English - Page 101
Troubleshooting Error Message Too Many Files Unusable Device Remove the Device. Turn the power off and back on again. Unusable Device Wrong Paper Size Cause There are too many files stored on the USB Flash memory drive. A defective USB device or a high power consumption USB device has been - Brother International MFC-8950DW | Basic User's Guide - English - Page 102
90.) You can also transfer the Fax Journal report to see if there are any faxes you need to transfer. (See Transferring the Fax Journal report to another fax machine uu page 90.) Note If there is an error message on the machine's LCD, after the faxes have been transferred, disconnect the machine - Brother International MFC-8950DW | Basic User's Guide - English - Page 103
in the top of the ADF unit B a Take out any paper from the ADF that is not jammed. b Open the ADF cover. c Pull the jammed document out to the left. Troubleshooting Document is jammed under the document cover B a Take out any paper from the ADF that is not jammed. b Lift the document cover. c Pull - Brother International MFC-8950DW | Basic User's Guide - English - Page 104
a Lift the document cover. b Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. Document is jammed at the output tray B a Take out any paper from the ADF that is not jammed. b Pull the jammed document out to the right. c Close the document cover - Brother International MFC-8950DW | Basic User's Guide - English - Page 105
MP tray B If the LCD shows Jam MP, follow these steps: a Remove the paper from the MP tray. b Remove any jammed paper from in and around the MP tray. Troubleshooting d When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on both sides of the - Brother International MFC-8950DW | Basic User's Guide - English - Page 106
pull out the jammed paper. For Jam Tray 2: Note Pulling the jammed paper downward allows you to remove the paper easier. c Make sure that the paper is below the maximum paper mark ( ) in the paper tray. While pressing the green paper-guide release lever, slide the paper guides to fit the - Brother International MFC-8950DW | Basic User's Guide - English - Page 107
fan to cool the extremely hot parts inside the machine. b Press the front cover release button and then open the front cover. Troubleshooting c Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may - Brother International MFC-8950DW | Basic User's Guide - English - Page 108
touch the internal parts of the machine. Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your - Brother International MFC-8950DW | Basic User's Guide - English - Page 109
the fuser cover (1). WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. 1 f Using both hands, gently pull the jammed paper out of the fuser unit - Brother International MFC-8950DW | Basic User's Guide - English - Page 110
the LCD shows Jam Inside, follow these steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Pull the paper tray completely out of the machine. h Close the back cover. i Put the drum unit and toner cartridge assembly back into - Brother International MFC-8950DW | Basic User's Guide - English - Page 111
c Use both hands to slowly pull out the jammed paper. Troubleshooting e Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine. - Brother International MFC-8950DW | Basic User's Guide - English - Page 112
, DO NOT touch the electrodes shown in the illustration. Note The drum unit and toner cartridge are two separate parts. Make sure both are installed as an assembly. If the toner cartridge is placed in the machine without the drum unit, the messages Drum Error or Jam Inside may be displayed. 100 - Brother International MFC-8950DW | Basic User's Guide - English - Page 113
the green lock lever and take the toner cartridge out of the drum unit. Remove the jammed paper if there is any inside the drum unit. Troubleshooting g Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever on - Brother International MFC-8950DW | Basic User's Guide - English - Page 114
h Put the drum unit and toner cartridge assembly back into the machine. Paper is jammed in the duplex tray B If the LCD shows Jam Duplex, follow these steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Pull the paper tray - Brother International MFC-8950DW | Basic User's Guide - English - Page 115
the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. Troubleshooting f Pull the duplex tray completely out of the machine. g Pull the jammed paper out of the machine or out of the duplex tray. d Using both hands, gently pull the - Brother International MFC-8950DW | Basic User's Guide - English - Page 116
h Make sure that the jammed paper does not remain under the machine from static electricity. i Put the duplex tray back into the machine. j Put the paper tray firmly back into the machine. 104 - Brother International MFC-8950DW | Basic User's Guide - English - Page 117
driver has been installed and chosen. Check to see if the LCD is showing an error message. See Error and maintenance messages uu page 83. Check that the machine is online: (Windows® 7 and Windows Server® 2008 R2) Click the (Start) button and then Devices and Printers. Right-click Brother MFC - Brother International MFC-8950DW | Basic User's Guide - English - Page 118
tray, and then try again. Make sure that manual feed mode is not chosen in the printer driver. Clean the paper pick-up rollers. See Advanced User's Guide: Cleaning the paper pick-up rollers. Make sure that MP Tray is chosen in the printer driver. Fan the paper well and put it back in the tray firmly - Brother International MFC-8950DW | Basic User's Guide - English - Page 119
black lines when receiving The corona wire for printing may be dirty. Clean the corona wire on the drum unit. See Cleaning the corona wire uu page 73. The sender's scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another - Brother International MFC-8950DW | Basic User's Guide - English - Page 120
two pages. See Paper Size and Type uu page 17. Turn on Auto Reduction. See Advanced User's Guide: Printing a reduced incoming fax. Telephone line or Pulse setting. See Quick Setup Guide. Send a manual fax by pressing Hook and dialing the number. Wait to hear fax receiving tones before pressing Start - Brother International MFC-8950DW | Basic User's Guide - English - Page 121
voice calls. If you do not want your Brother machine to automatically answer any incoming faxes, you should select the Manual mode. In Manual mode, you must answer every incoming call and activate the machine to receive faxes. Another device or service at your location may be answering the call - Brother International MFC-8950DW | Basic User's Guide - English - Page 122
is in Fax mode. See How to send a fax uu page 27. Print the Transmission Verification Report and check for an error. See Advanced User's Guide: Reports. Contact your administrator to check your Secure Function Lock Settings. Ask the other party to check that the receiving machine has paper. 110 - Brother International MFC-8950DW | Basic User's Guide - English - Page 123
. If the copy quality is not good, clean the scanner. See Advanced User's Guide: Cleaning the scanner There is probably temporary noise or static on the line. Try sending the fax again. If you are sending a PC-Fax message and get RESULT:NG on the Transmission Verification Report, your machine may - Brother International MFC-8950DW | Basic User's Guide - English - Page 124
the Brother TWAIN driver. Mac OS X 10.6.x and 10.7.x users can also scan documents using the ICA Scanner Driver See Software User's Guide: Scanning a document using the ICA driver (Mac OS X 10.6.x or greater). Try increasing the scanning resolution. (Macintosh users) Make sure you have downloaded - Brother International MFC-8950DW | Basic User's Guide - English - Page 125
example Brother PC-FAX Rx. In Port number: Enter 54926. In Protocol: UDP is selected. Please refer to the instruction manual that came with your third-party Security/Firewall Software or contact the software manufacturer. For more details, you can read FAQs and troubleshooting suggestions - Brother International MFC-8950DW | Basic User's Guide - English - Page 126
print the EPS data at the machine through a network. For installing BR-Script3 printer driver through the network, visit the Brother Solutions Center at http://solutions.brother.com/. 1 For Windows® 7 and Windows Server® 2008 R2: Printer properties, and Brother MFC-XXXX BR-Script3 if necessary 114 - Brother International MFC-8950DW | Basic User's Guide - English - Page 127
High, Normal or Basic(for VoIP). Basic(for VoIP) reduces the modem speed to 9600 bps and turns off ECM (error correction mode). Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother - Brother International MFC-8950DW | Basic User's Guide - English - Page 128
Windows®). See Software User's Guide: Printing and Faxing (for Macintosh). Clean the corona wire of the drum unit. See Cleaning the corona wire uu page 73. Put in a new toner cartridge. See Replacing the toner cartridge uu page 67. Put in a new drum unit. See Replacing the drum unit uu page 75 - Brother International MFC-8950DW | Basic User's Guide - English - Page 129
printer driver. See Software User's Guide: Printing (for Windows®). See Software User's Guide: Printing and Faxing (for Macintosh). Put in a new drum unit. See Replacing the drum unit uu page 75. Put in a new toner cartridge. See Replacing the toner cartridge uu page 67. The fuser unit - Brother International MFC-8950DW | Basic User's Guide - English - Page 130
Acceptable paper and other print media uu page 20. Clean the corona wire of the drum unit. See Cleaning the corona wire uu page 73. The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit uu page 75. The fuser unit may be contaminated. Call Brother Customer Service at - Brother International MFC-8950DW | Basic User's Guide - English - Page 131
choose the appropriate media type in the printer driver or in the machine's Tray Setting menu. See Paper Size and Type uu page 17. See Software User's Guide: Printing (for Windows®). See Software User's Guide: Printing and Faxing (for Macintosh). The problem may disappear by itself. Print multiple - Brother International MFC-8950DW | Basic User's Guide - English - Page 132
ABCD abcde 01234 Black toner marks across the page If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit. See Advanced User's Guide: Cleaning the drum unit. Make sure that you use paper that meets our specifications - Brother International MFC-8950DW | Basic User's Guide - English - Page 133
toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge uu page 67. The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit uu page 75. The fuser unit may be contaminated. Call Brother Customer Service at: In USA: 1-877-BROTHER - Brother International MFC-8950DW | Basic User's Guide - English - Page 134
are fed only from the MP tray. See Loading paper in the multi-purpose tray (MP tray) uu page 12. Choose Improve Toner Fixing mode in the printer driver. See Software User's Guide: Printing (for Windows®). See Software User's Guide: Printing and Faxing (for Macintosh). If this selection does not - Brother International MFC-8950DW | Basic User's Guide - English - Page 135
Troubleshooting Examples of poor print quality Recommendation Choose Reduce Paper Curl mode in the printer driver. See Software User's Guide: Printing (for Windows®). See Software User's Guide: Printing and Faxing (for Macintosh). Open the back cover (face-up output tray) to let the printed - Brother International MFC-8950DW | Basic User's Guide - English - Page 136
® only)) Report settings (Transmission Verification Report/ Tel Index List/Fax Journal) Setting Lock password 3 All Settings You can reset all the machine's settings back to the settings that were set at the factory. Brother strongly recommends you perform this operation when you dispose of the - Brother International MFC-8950DW | Basic User's Guide - English - Page 137
Do one of the following; To reset the machine press Yes for 2 seconds. The machine will begin the reset. To exit without resetting the machine, press No. Go to step g. g Press Stop/Exit. Note You can also reset the Network settings by pressing Menu, Network, Network Reset. Troubleshooting B 125 - Brother International MFC-8950DW | Basic User's Guide - English - Page 138
programming using the menu buttons on the Touchscreen. User-friendly programming helps you take full advantage of instructions to help you program your machine. All you need to do is follow the instructions as they guide Fax Scan Direct Print Secure Print Exit the menu or stop the current operation. - Brother International MFC-8950DW | Basic User's Guide - English - Page 139
Tray Setting MP Tray Level 4 - Options Paper Size A4 Letter* Legal Executive A5 A5 L A6 B5 B6 Folio Any Paper Type Descriptions Sets the size and type of paper in paper MP tray. Page 17 See Advanced User's Guide. Thin Plain* Thick Thicker Recycled Paper Label The factory settings are shown in - Brother International MFC-8950DW | Basic User's Guide - English - Page 140
appears if you have Tray 2.) Thicker Recycled Paper Paper Size A4 Letter* Sets the size and 17 type of paper in paper tray #2. Legal Executive A5 B5 B6 Folio Paper Type Thin Plain* Thick Thicker See Advanced User's Guide. Recycled Paper The factory settings are shown in Bold with - Brother International MFC-8950DW | Basic User's Guide - English - Page 141
installed Tray 2.) Tray#1 Only Chooses the tray that 18 will be used for Fax Tray#2 Only mode. MP Only Tray Use:Print - MP>T1>T2 T1> High See . Beeper - Off Low Med* Adjusts the beeper volume. Speaker - High Off Low Med* Adjusts the speaker volume. High C Off See Advanced User's Guide - Brother International MFC-8950DW | Basic User's Guide - English - Page 142
Setting Lock Set Password - Lock OffOn See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Descriptions Increases the page yield of the toner cartridge. Conserves power. Page See . Decreases printing noise. You can adjust the brightness of the LCD backlight. You - Brother International MFC-8950DW | Basic User's Guide - English - Page 143
Print) - See Advanced User's Guide. Options 0 1 2 3 4* 20 Secs* 30 Secs 40 Secs Descriptions Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode. Page 34 Sets the length of the 34 pseudo/double-ring time in Fax/Tel mode. 70 Secs On* Receives fax 35 messages Off - Brother International MFC-8950DW | Basic User's Guide - English - Page 144
Print Sample - Coverpage Message - Destination - Display* Hidden Report Setting Transmission - On On+Image Off* Prints the received time and date on the top of the received faxes. Prints received faxes on both sides of the paper. Combines delayed faxes going to the same fax number at the - Brother International MFC-8950DW | Basic User's Guide - English - Page 145
User's Guide. Options - ---l Enter # twice On Off* Enter # twice On Off* Enter # twice On Off* Enter # twice On Off* - High* Normal Basic(for VoIP) Descriptions Prints incoming faxes service providers offer fax support using various standards. If you regularly experience fax transmission errors, - Brother International MFC-8950DW | Basic User's Guide - English - Page 146
) Options Distinctive Ring setting Set (On) Off* - See Advanced User's Guide. Ring Pattern 1 2 3 4 The factory settings are shown in Bold with an asterisk. Descriptions Uses the telephone company's Distinctive Ring subscriber service to register the ring pattern with the machine. Page 39 134 - Brother International MFC-8950DW | Basic User's Guide - English - Page 147
Duplex Test Print - - - Auto Continue - - Reset Printer - - See Software User's Guide. Options Descriptions Auto (EPSON)* Choose the emulation mode. Auto clear a paper size error, and will use any compatible paper from the other paper trays. Yes Restores the printer settings to - Brother International MFC-8950DW | Basic User's Guide - English - Page 148
Report - Options - - Tel Index List Numerical - - Order Alphabetical - - Order Fax Journal - - - User Settings - - - Network Config - - - Drum Dot Print - - - WLAN Report - - - See Advanced User's Guide. See Quick Setup Guide. The factory settings are shown in Bold with an - Brother International MFC-8950DW | Basic User's Guide - English - Page 149
address of the primary or secondary WINS server. Secondary [000-255]. [000-255]. C [000-255]. [000-255] See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. 137 - Brother International MFC-8950DW | Basic User's Guide - English - Page 150
address of the machine. Set to Default - - Yes No Restore the wired network setting to factory default. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. 138 - Brother International MFC-8950DW | Basic User's Guide - English - Page 151
the Node name. (Up to 32 characters) WINS Config - See Network User's Guide. Auto* Static Chooses the WINS configuration mode. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. C 139 - Brother International MFC-8950DW | Basic User's Guide - English - Page 152
. WPS w/PIN Code - - - You can easily configure your wireless network settings using WPS with a PIN code. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. 140 - Brother International MFC-8950DW | Basic User's Guide - English - Page 153
- Wi-Fi Direct Push Button - - PIN Code - - Manual - - See Network User's Guide. Signal:None - You can see the current SSID. Ad-hoc manually configure your C Wi-Fi Direct™ network settings. Please go to the Brother Solutions Center to download the manual at http://solutions.brother - Brother International MFC-8950DW | Basic User's Guide - English - Page 154
I/F Enable - - E-mail/IFAX Mail Address - - See Network User's Guide. Wired LAN Active ** = the number of devices Signal:Strong Signal: 60 characters) Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in - Brother International MFC-8950DW | Basic User's Guide - English - Page 155
TLS You can send or receive an E-mail via an E-mail server C that requires secure SSL/TLS communication. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. 143 - Brother International MFC-8950DW | Basic User's Guide - English - Page 156
notification messages. Relays a document to another fax machine. Relay Domain - - Registers the Domain name. Relay Report - See Network User's Guide. On Off* Prints the Relay Broadcast Report. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com - Brother International MFC-8950DW | Basic User's Guide - English - Page 157
and can send a document from a fax server system. Network Reset - - - Yes No Restore all network settings to the factory defaults. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown - Brother International MFC-8950DW | Basic User's Guide - English - Page 158
Counter - - Parts Life Drum - Fuser - Laser - PF Kit MP - PF Kit 1 - PF Kit 2 - Total Fax/List Copy Print - - - - - - See Advanced User's Guide. The factory a machine part's life that remains available. (PF Kit 2 appears only if you installed the optional LT-5400 paper tray.) 146 - Brother International MFC-8950DW | Basic User's Guide - English - Page 159
Auto Daylight - Time Zone - Station ID - - Tone/Pulse - - (in Canada) Dial Tone - - Dial Prefix - - Reset Network - Address & Fax - All Settings - See Advanced User's Guide. Manual - On Off* UTCXXX:XX Fax: Tel: Name: Tone* Pulse Detection No Detection* On Off* Yes No Yes No Yes No - Brother International MFC-8950DW | Basic User's Guide - English - Page 160
Level 2 Level 3 Initial Setup Local Language - (Continued) Level 4 - Options (in USA) English* Español (in Canada) English* See Advanced User's Guide. See Quick Setup Guide. Français The factory settings are shown in Bold with an asterisk. Descriptions Allows you to change the LCD language - Brother International MFC-8950DW | Basic User's Guide - English - Page 161
Auto - You can set the machine to calculate the reduction ratio that best fits the size of paper. Auto is only available when using the ADF. Custom (25-400%) - You can enter an 2side1side ShortEdgeFlip See Advanced User's Guide. The factory settings are shown in Bold with an - Brother International MFC-8950DW | Basic User's Guide - English - Page 162
Page Layout - - Off(1in1)* - 2in1(P) 2in1(L) 2in1(ID) 4in1(P) 4in1(L) Set New Default - - Quality - Brightness Contrast Factory Reset - - Yes - No See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Descriptions Chooses the tray that will be used - Brother International MFC-8950DW | Basic User's Guide - English - Page 163
:2 Rename Favorite:3 Rename Options 2 - Favorite Rename - Favorite:1 Rename - Favorite:2 Rename - Favorite:3 Rename - - Favorite:1 - Favorite:2 Favorite:3 See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Descriptions After you make changes to the - Brother International MFC-8950DW | Basic User's Guide - English - Page 164
Low Med* High Fax Resolution - - - Standard* Fine S.Fine Photo Contrast - - - Auto* Light See Advanced User's Guide. Dark The factory Dial numbers. You can delete One Touch and Speed Dial numbers. Sets the duplex scanning format. Page 49 51 See . 52 and see . 52 and see . See - Brother International MFC-8950DW | Basic User's Guide - English - Page 165
See Advanced User's Guide. Options A4 Letter* Legal/Folio - - On Off* On Off* On Off* On Off* On Off* On Off* Fax Resolution Contrast Glass ScanSize Descriptions To fax an A4, Legal or Folio size document, you'll need to change the Glass Scan Size setting. You can send the same fax message to more - Brother International MFC-8950DW | Basic User's Guide - English - Page 166
dpi* Color 200 dpi Color 300 dpi Descriptions You can choose the scan resolution and file format for your document. Page See . Color 600 PDF* PDF/A Secure PDF Signed PDF JPEG XPS (If you chose a B&W option in the Quality setting) PDF* PDF/A Secure PDF Signed PDF See Software User's Guide. - Brother International MFC-8950DW | Basic User's Guide - English - Page 167
Color 200 dpi Color 300 dpi You can choose the scan resolution and file format for your document. Color 600 dpi Color Auto Gray 100 dpi Gray 200 dpi Gray 300 dpi Gray Auto B&W 300 dpi B&W 200 dpi B&W 200x100 dpi See Software User's Guide. C The factory settings are shown in Bold with an - Brother International MFC-8950DW | Basic User's Guide - English - Page 168
PDF* PDF/A Secure PDF Signed PDF TIFF DuplexScan : LongEdge DuplexScan : ShortEdge Off* A4 Letter* Legal/Folio File Size - See Software User's Guide. Small Medium* Large The factory settings are shown in Bold with an asterisk. Descriptions Page See . Chooses the duplex scanning format. To scan - Brother International MFC-8950DW | Basic User's Guide - English - Page 169
, you can name the file as you like. Check Receipt Color 100 dpi* Color 200 dpi Color 300 dpi You can choose the scan or Gray option in the Quality setting) PDF* PDF/A Secure PDF Signed PDF See Software User's Guide. JPEG XPS The factory settings are shown in Bold with - Brother International MFC-8950DW | Basic User's Guide - English - Page 170
ScanSize - File Size - File Name - See Software User's Guide. Options (If you chose a B&W option in the Quality setting) PDF* Descriptions Page See . PDF/A Secure PDF Signed PDF TIFF DuplexScan : LongEdge Chooses the duplex scanning format. DuplexScan : ShortEdge Off* A4 Letter* Legal - Brother International MFC-8950DW | Basic User's Guide - English - Page 171
Menu and features Level 1 Level 2 Scan to E-mail Manual/ Level 3 Quality Address Book Level 4 - File Type - Duplex Scan - See Software User's Guide. Options Descriptions Color 100 dpi* Color 200 dpi Color 300 dpi You can choose the scan resolution and file format for your document. Page - Brother International MFC-8950DW | Basic User's Guide - English - Page 172
File Type Glass ScanSize You can save your scan to E-mail settings as the default settings. Page See . Factory Reset - Scan to PC E-Mail Duplex Scan - Setting Help - Image Duplex Scan - Setting Help - See Software User's Guide. File Size Yes No DuplexScan : LongEdge DuplexScan : ShortEdge - Brother International MFC-8950DW | Basic User's Guide - English - Page 173
: ShortEdge Off* - Web Service Scan - - - (Appears when you install a Web Service Scan, which is Displayed in your computer's Network explorer.) Scan for E-mail - Scan for OCR - Scan for Fax - Scan for Print - - - - - - - - - See Software User's Guide. The factory settings are shown - Brother International MFC-8950DW | Basic User's Guide - English - Page 174
Type Thin Plain* Thick Sets the print media 56 type when printing directly from the USB flash memory drive. Thicker Recycled Paper Label Multiple Page 1in1* 2in1 4in1 9in1 Sets the page layout 56 when printing multiple pages directly from the USB Flash memory drive. 16in1 25in1 1 - Brother International MFC-8950DW | Basic User's Guide - English - Page 175
print comments Document&Stamps (Markup) or stamps in the PDF file along with the text. Index Print - - - You can print a 56 thumbnail page. Default Settings Paper Size - A4 Letter* Legal Executive Sets the default 57 paper size when printing directly from the USB flash memory drive - Brother International MFC-8950DW | Basic User's Guide - English - Page 176
- Document* Sets the default USB 57 direct print setting Document&Markup whether to print Document&Stamps comments (Markup) or stamps in the PDF file along with the text. Index Print - Simple* Details Sets the default index 57 print option, simple format or details. The factory settings - Brother International MFC-8950DW | Basic User's Guide - English - Page 177
) Level 3 (Select Secure Print Job) Level 4 Password: Options Print Delete See Software User's Guide. The factory settings are shown in Bold with an asterisk. C Descriptions You can print data saved in the memory drive when you enter your four- - Brother International MFC-8950DW | Basic User's Guide - English - Page 178
Level 1 Level 2 Quick Dials Edit Level 3 Level 4 Set One Touch Dial - Options - Change - - Delete - - The factory settings are shown in Bold with an asterisk. Descriptions Stores up to 32 One Touch Dial numbers. You can change One Touch Dial numbers. You can delete One Touch Dial - Brother International MFC-8950DW | Basic User's Guide - English - Page 179
Menu and features Entering text C When you are setting certain menu selections, you may need to enter text into the machine. Press repeatedly to choose between letters, numbers or special characters. Press to change between upper case and lower case, as needed when entering an E-mail address. - Brother International MFC-8950DW | Basic User's Guide - English - Page 180
us at http://www.brother.com/ for details. Model Printer Type Print Method Memory Capacity Standard Optional LCD (liquid crystal display) Power Source Power Consumption 2 (Average) Dimensions Peak Copying Copying (Quiet Mode Ready Sleep (WLAN:On) Deep Sleep MFC-8950DW MFC-8950DWT Laser - Brother International MFC-8950DW | Basic User's Guide - English - Page 181
Specifications Model MFC-8950DW MFC-8950DWT Noise Level Sound Printing LPAm = 59 dB (A) Pressure Ready LPAm = 37 dB (A) D Printing LPAm = 54 dB (A) (Quiet pages For best results we recommend: Temperature: 68°F to 86°F (20 to 30 °C) Humidity: 50% to 70% Paper: 20 lb (80 g/m2) 169 - Brother International MFC-8950DW | Basic User's Guide - English - Page 182
-sided) Document Size (2-sided (Duplex)) ADF Width ADF Length Scanner Glass Width Scanner Glass Length ADF Width ADF Length MFC-8950DW MFC-8950DWT 5.8 to 8.5 in. (147.3 to 215.9 mm) 5.8 to 14.0 in. (147.3 to 355.6 mm) Max. 8.5 in. (215.9 mm) Max. 14.0 in. (355.6 mm) 5.8 to 8.5 in. (147.3 to - Brother International MFC-8950DW | Basic User's Guide - English - Page 183
media D Model MFC-8950DW MFC-8950DWT D Paper Input Paper Tray (Standard) Paper Type Paper Size Plain Paper, Thin Paper, Recycled Paper Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal, Folio Paper Weight 16 to 28 lb (60 to 105 g/m2) Maximum Paper Capacity Up to - Brother International MFC-8950DW | Basic User's Guide - English - Page 184
) Print Receiving Automatic 2-sided (Duplex) Sending Scanning Width Printing Width Gray Scale Resolution Horizontal Vertical One Touch Dial Speed Dial Groups Broadcasting Automatic Redial Memory Transmission Out of Paper Reception MFC-8950DW MFC-8950DWT ITU-T Super Group 3 MH/MR/MMR - Brother International MFC-8950DW | Basic User's Guide - English - Page 185
Copy Width Automatic 2-sided (Duplex) Copy Multiple Copies Reduce/Enlarge Resolution First Copy Out Time 1 1 From Ready mode and standard tray Specifications MFC-8950DW MFC-8950DWT Max. 8.27 in. (210 mm) Yes (from ADF) Stacks or Sorts up to 99 pages 25% to 400% (in increments of 1%) Up to - Brother International MFC-8950DW | Basic User's Guide - English - Page 186
dpi (optical) 2 (from Scanner Glass) Up to 1200 × 600 dpi (optical) 2 (from ADF) Max. 8.27 in. (210 mm) Yes (from ADF) 256 levels 1 For the latest driver updates for the version of Mac OS X you are using, visit us at http://solutions.brother.com/. 2 Maximum 1200 × 1200 dpi scanning with the WIA - Brother International MFC-8950DW | Basic User's Guide - English - Page 187
Specifications Printer D Model Automatic 2-sided (Duplex) Print Emulations Resolution Print Speed (Duplex) Print Speed First Print Time 2 MFC-8950DW MFC-8950DWT D Yes PCL6, BR-Script3 (PostScript® 3™), IBM Proprinter XL, Epson FX-850 1200 dpi × 1200 dpi, HQ1200 (2400 dpi × 600 dpi) quality, - Brother International MFC-8950DW | Basic User's Guide - English - Page 188
Interfaces D Model USB Ethernet 3 Wireless LAN 3 MFC-8950DW MFC-8950DWT Hi-Speed USB 2.0 1 2 It is recommended you use a USB 2.0 Third party USB ports are not supported. 3 For detailed network specifications, see Network (LAN) uu page 181 and uu Network User's Guide. 4 When you connect the - Brother International MFC-8950DW | Basic User's Guide - English - Page 189
MFC-8950DW MFC-8950DWT D PDF version 1.7 1, JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), XPS version 1.0. USB direct interface 1 PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported - Brother International MFC-8950DW | Basic User's Guide - English - Page 190
Hard Disk Space to install For For Drivers Applications Supported PC Software Functions Supported PC Interface 2 Windows® Operating System 64-bit (Intel®64 or AMD64) supported CPU 128 MB 256 MB 256 MB 512 MB 150 MB 500 MB Printing, PC-Fax 3, Scanning USB, 10Base-T/ 100Base-TX (Ethernet), - Brother International MFC-8950DW | Basic User's Guide - English - Page 191
Printing, PC-Fax Send 3, Scanning USB, 10Base-T/ 100Base-TX (Ethernet), 1000Base-T (Gigabit Ethernet), Wireless 802.11 b/g/n 1 For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. 2 Third-party USB ports are not supported. 3 PC-Fax supports black and - Brother International MFC-8950DW | Basic User's Guide - English - Page 192
Consumable items D Model Toner Cartridge Drum Unit Inbox Standard High Yield Super High Yield MFC-8950DW MFC-8950DWT Approx. 3,000 pages Letter or A4 page 1 Approx. 3,000 pages Letter or A4 page 1 Approx. 8,000 pages Letter or A4 page 1 Approx. 12,000 - Brother International MFC-8950DW | Basic User's Guide - English - Page 193
User's Guide. D D Model LAN Protocols IPv4 IPv6 Security Protocols Wired Wireless Wireless Network Security Wireless Network Setup Support Utility AOSS™ WPS MFC-8950DW MFC-8950DWT You can connect your machine to a network for Network Printing, Network Scanning, PC-Fax Send, PC-Fax - Brother International MFC-8950DW | Basic User's Guide - English - Page 194
See Software User's Guide. Automatic fax receive 33 easy receive 35 fax redial 46 B Brother accessories and supplies ii Brother numbers i Customer Service i FAQs (frequently asked questions) ..........i product support i service centers i Warranties Notice-Disclaimer iii C Cleaning corona - Brother International MFC-8950DW | Basic User's Guide - English - Page 195
information how to reset the machine 125 reset functions 124 serial number 124 Macintosh See Software User's Guide. Maintenance, routine replacing drum unit 75 toner cartridge 67 Manual dialing 45 receive 31, 33 Memory 168 Menu Table 127 Mode, entering copy 54 fax 27 Scan 8 Multi-line - Brother International MFC-8950DW | Basic User's Guide - English - Page 196
setup See Software User's Guide. Replacing drum unit 75 toner cartridge 67 Reports Transmission Verification 29 Resolution copy 173 fax (standard, fine, superfine, photo 172 print 175 scan 174 Ring delay, setting 34 RingMaster 38 S Scan a document to a computer 59 Scanner glass using 26 - Brother International MFC-8950DW | Basic User's Guide - English - Page 197
167 Toner cartridge replacing 67 Troubleshooting 105 document jam 91, 92 error messages on LCD 83 if you are having difficulty copy quality 112 incoming calls 111 network 113 paper handling 106 print quality 116 printing 105, 107 receiving faxes 109 scanning 112 sending faxes 110 - Brother International MFC-8950DW | Basic User's Guide - English - Page 198
Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
Basic User’s Guide
MFC-8950DW
MFC-8950DWT
Not all models are available in all countries.
Version 0
USA/CAN