Canon BJC 3000 User Manual - Page 381
Cannot install the printer driver
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Other Problems I Cannot install the printer driver CHECK 1 DID YOU FOLLOW THE PRINTER DRIVER INSTALLATION INSTRUCTIONS IN THE QUICK START GUIDE? The Quick Start Guide provides step-by-step instructions for installing the printer driver. If you are reinstalling the printer driver, remove any other Bubble Jet printer drivers which have been installed on the computer before reinstalling the printer driver. Note If an error occurred during installation and you had to shut down the installation procedure, you may not be able to install the printer driver because Windows is no longer stable. Restart Windows and then reinstall the printer driver. CHECK 2 ARE ANY OTHER APPLICATION PROGRAMS RUNNING? The installation program may not execute successfully if it is run with other applications running in the background. Before you run the installation program again, shut down all other application programs. If other BJ printer drivers are installed on your system, uninstall them before you run the installation program again. Troubleshooting 381