Canon VIXIA HF R50 Instruction Manual - Page 173
Incorrect encryption key
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Unable to obtain an IP address - If you are not using a DHCP server, connect using the [Manual Setup] option and enter the IP address using the [Manual] option (A 136). - Turn on the DHCP server. If it is already on, make sure it is functioning properly. - Make sure the address range for the DHCP server is sufficient. - If you are not using a DNS server, set the DNS address to [0.0.0.0]. - Set the DNS server's IP address in the camcorder. - Turn on the DNS server. If it is already on, make sure it is functioning properly. - Make sure that the DNS server's IP address and the name for that address are correctly configured. - If you are using a wireless gateway router, make sure all of the devices in the network, including the camcorder, are configured with the correct gateway address. Wi-Fi authentication unsuccessful - Make sure the camcorder and access point are using the same authentication/encryption method and encryption key. - If the access point is using MAC address filtering, enter the camcorder's MAC address in the access point's configuration screen. Wi-Fi cannot be used while the wireless microphone is attached - The camcorder's Wi-Fi functions cannot be used while the optional WM-V1 Wireless Microphone is connected to the camcorder. Disconnect the microphone from the MIC terminal and turn it off. Wi-Fi connection terminated - Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the wireless signal. Try using the camcorder in a location farther away from such appliances. - The camcorder may not be able to connect to the access point if too many devices are accessing it. After a short while, establish the connection again. Wi-Fi error Incorrect authentication method - Make sure the camcorder and access point are correctly configured. - Make sure the camcorder and access point are using the same authentication/encryption method and encryption key. - If the access point is using MAC address filtering, enter the camcorder's MAC address in the access point's configuration screen. Wi-Fi error Incorrect encryption key - The encryption key (password) is case sensitive so make sure to enter it correctly. Wi-Fi error Incorrect encryption method - Make sure the camcorder and access point are using the same authentication/encryption method. - If the access point is using MAC address filtering, enter the camcorder's MAC address in the access point's configuration screen. Additional Information 173