Canon i475D i475D Quick Start Guide - Page 51

Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/ Colors are Wrong / White Streaks appear / Printed Ruled Lines are Displaced Possible Cause Ink tank is not seated properly Print head nozzles clogged Print head nozzles clogged or misaligned Try This Check that the ink tanks are firmly seated in the print head and reseat them if necessary. Print the nozzle check pattern to check for uneven ink output. See "Printing the Nozzle Check Pattern" on page 28. When a specific color is missing from the nozzle check pattern, clean the print head. If ink supply is uneven: See "Print Head Cleaning" on page 31. Print the nozzle check pattern to check for uneven ink output. When a specific color is missing from the nozzle check pattern, clean the print head. • If ink supply is uneven: See "Print Head Cleaning" on page 31 • If straight lines are misaligned: See "Aligning the Print Head" on page 35 Note The ink tank may be clogged with dust or air if the protective cap is replaced after the removal. Media not loaded with Check that your paper is loaded with the correct print side facing up. the print-side up Note Follow the instructions packaged with your speciality media for loading and handling. Incorrect paper type On the Main tab, ensure that the Media Type selected matches the media loaded. Print Quality not set properly In the Print dialog box, select Quality & Media from the pop-up menu, and then ensure that the Media Type selected matches the media loaded. Be sure to set the Print Quality setting to High for Windows or Fine for Macintosh. On the Main tab, click High for the Print Quality setting. Printed Paper Curls or Ink Blots Paper being used is too thin Color Intensity setting is too high 1. In the Print dialog box, select Quality & Media from the pop-up menu, and then click Detailed Setting. 2. Drag the Print Quality slide bar to the Fine end. Use High Resolution Paper or Photo Paper Pro to print images that require a lot of ink (i.e. pictures with intense colors or photographs). Reduce the Intensity setting in the printer driver and try printing again. 1. Open the Printer Properties dialog box. 2. On the Main tab, select Manual for Color Adjustment, and then click Set. 3. Drag the Intensity slide bar to adjust the intensity. Paper feed roller is dirty 1. In the Print dialog box, select Color Option from the pop-up menu. 2. Drag the Intensity slide bar to set the intensity. Clean the paper feed roller. See "Paper Does Not Feed Properly" on page 49. 46