Troubleshooting
Line thickness is not uniform
................................................................................................................................
618
Lines are misaligned
.............................................................................................................................................
619
Cannot print over a network
620
Cannot connect the printer to the network
............................................................................................................
620
Cannot print over a TCP/IP network
......................................................................................................................
620
Cannot print over a NetWare network
...................................................................................................................
620
Cannot print over AppleTalk or Bonjour networks
.................................................................................................
621
Installation problems
622
The computer does not recognize the printer
......................................................................................................
622
Removing Installed Printer Drivers
........................................................................................................................
622
HP-GL/2 problems
624
With HP-GL/2, printing is misaligned
....................................................................................................................
624
Lines or images are missing in printed HP-GL/2 jobs
. .........................................................................................
624
Lines are printed too thick or thin in HP-GL/2 print jobs
.......................................................................................
624
HP-GL/2 jobs are printed in monochrome (or color)
............................................................................................
624
Printed colors of lines are inaccurate during HP-GL/2 printing
............................................................................
624
HP-GL/2 jobs are printed 6 mm larger than specified
..........................................................................................
624
HP-GL/2 jobs are printed at maximum size, even if a standard size is specified
................................................
625
HP-GL/2 printing takes a long time
.......................................................................................................................
625
Replotting with HP-GL/2 jobs is not possible
. .......................................................................................................
625
The printer stops when printing a HP-GL/2 job (the carriage stops moving)
.......................................................
625
Other problems
626
The printer does not go on
....................................................................................................................................
626
If the Printer Makes a Strange Sound
...................................................................................................................
626
Messages advising to check the maintenance cartridge are not cleared
...........................................................
626
The printer consumes a lot of ink
..........................................................................................................................
627
Ink Level Detection
...............................................................................................................................................
627
Error Message
Error Message
631
Error Messages
632
Messages regarding paper
634
MediaType Mismatch
............................................................................................................................................
634
The paper is too small
. ..........................................................................................................................................
635
The paper is too small
. ..........................................................................................................................................
635
PaprWidth Mismatch
.............................................................................................................................................
636
Paper size not detected
. .......................................................................................................................................
636
Insufficient paper for job
.......................................................................................................................................
637
This paper cannot be used
. ..................................................................................................................................
637
Roll printing is selected
. ........................................................................................................................................
637
Roll printing is selected, but sheets are loaded
. ..................................................................................................
638
The roll is empty
. ...................................................................................................................................................
638
Sheet printing is selected
. ....................................................................................................................................
638
Regular printing is selected, but a roll is loaded
. .................................................................................................
639
Paper jam
..............................................................................................................................................................
639
Paper is crooked
. ..................................................................................................................................................
639
Paper not aligned with right guide
. .......................................................................................................................
640
Cannot detect papr
...............................................................................................................................................
640
Paper cutting failed
. ..............................................................................................................................................
640
End of paper feed
. ................................................................................................................................................
641
Rel lever is in wrong position
. ...............................................................................................................................
641
Borderless printng not possible
. ...........................................................................................................................
641
Paper position not suitable for borderless printing
. ..............................................................................................
642
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