Compaq 100B Maintenance and Service Guide - Page 6

vi

General Cleaning Safety Precautions

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18

Cleaning the Computer Case

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18

Cleaning the Keyboard

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18

Cleaning the Monitor

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19

Cleaning the Mouse

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19

Service Considerations

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19

Tools and Software Requirements

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19

Screws

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20

Cables and Connectors

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20

Hard Drives

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20

Lithium Coin Cell Battery

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21

5

Removal and Replacement Procedures Small Form Factor (SFF) Chassis

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22

Preparation for Disassembly

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22

Access Panel

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23

Front Bezel

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24

Installing Additional Memory

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25

DIMMs

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25

DDR3-SDRAM DIMMs

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25

Populating DIMM Sockets

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25

Installing DIMMs

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26

Cable Management

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28

Cable Connections

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28

100B SFF PC

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28

Drives

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29

Drive Positions

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29

Installing and Removing Drives

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30

System Board Drive Connections

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31

Removing the Optical Drive

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31

Removing the Hard Drive

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32

Front I/O Assembly

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34

Power Switch/LED Assembly

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35

System Board

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36

Battery

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37

Type 1 Battery Holder

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38

Type 2 Battery Holder

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38

6

Restore and Recovery

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39

Microsoft System Restore

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39

System Recovery

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39

System Recovery Options

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40

Section	Page
Installing and Customizing the Software	9
Installing the Operating System	9
Downloading Microsoft Windows Updates	10
Installing or Upgrading Device Drivers (Windows systems)	10
Accessing Disk Image (ISO) Files	10
Protecting the Software	10
Computer Setup (F10) Utility	11
Computer Setup (F10) Utilities	11
Computer Setup—File	13
Computer Setup—Storage	14
Computer Setup—Security	16
Computer Setup—Power	18
Computer Setup—Advanced	18
Serial ATA (SATA) Drive Guidelines and Features	20
SATA Hard Drives	20
SATA Hard Drive Cables	20
SATA Data Cable	20
SMART ATA Drives	21
Hard Drive Capacities	21
Identifying the Chassis, Routine Care, and Disassembly Preparation	22
Chassis Designation	22
Small Form Factor	22
Electrostatic Discharge Information	23
Generating Static	23
Preventing Electrostatic Damage to Equipment	23
Personal Grounding Methods and Equipment	24
Grounding the Work Area	24
Recommended Materials and Equipment	25
Operating Guidelines	25
Routine Care	26
General Cleaning Safety Precautions	26
Cleaning the Computer Case	26
Cleaning the Keyboard	26
Cleaning the Monitor	27
Cleaning the Mouse	27
Service Considerations	27
Tools and Software Requirements	27
Screws	28
Cables and Connectors	28
Hard Drives	28
Lithium Coin Cell Battery	29
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	30
Preparation for Disassembly	30
Access Panel	31
Front Bezel	32
Installing Additional Memory	33
DIMMs	33
DDR3-SDRAM DIMMs	33
Populating DIMM Sockets	33
Installing DIMMs	34
Cable Management	36
Cable Connections	36
100B SFF PC	36
Drives	37
Drive Positions	37
Installing and Removing Drives	38
System Board Drive Connections	39
Removing the Optical Drive	39
Removing the Hard Drive	40
Front I/O Assembly	42
Power Switch/LED Assembly	43
System Board	44
Battery	45
Type 1 Battery Holder	46
Type 2 Battery Holder	46
Restore and Recovery	47
Microsoft System Restore	47
System Recovery	47
System Recovery Options	48
System Recovery from the Windows Start Menu	48
System Recovery at System Startup	49
System Recovery from Recovery Discs	49
Recovery Discs	50
Choosing Recovery Discs	50
Creating Recovery Discs	50
Computer Diagnostic Features	51
Hewlett-Packard Vision Diagnostics	51
Accessing HP Vision Diagnostics	51
Survey Tab	52
Test Tab	53
Status Tab	53
History Tab	54
Errors Tab	54
Help Tab	55
Saving and Printing Information in HP Vision Diagnostics	55
Downloading the Latest Version of HP Vision Diagnostics	55
Protecting the Software	56
Troubleshooting Without Diagnostics	57
Safety and Comfort	57
Before You Call for Technical Support	57
Helpful Hints	58
Solving General Problems	60
Solving Diskette Problems	64
Solving Hard Drive Problems	66
Solving Media Card Reader Problems	67
Solving Display Problems	69
Solving Audio Problems	72
Solving Printer Problems	74
Solving Keyboard and Mouse Problems	75
Solving Hardware Installation Problems	78
Solving Network Problems	80
Solving Memory Problems	83
Solving CD-ROM and DVD Problems	84
Solving USB Flash Drive Problems	87
Solving Front Panel Component Problems	88
Solving Internet Access Problems	89
Solving Software Problems	91
Contacting Customer Support	91
POST Error Messages	92
POST Text Messages	92
Interpreting POST Diagnostic Audible Codes	93
Password Security and Resetting CMOS	95
Resetting the Password Jumper	95
Clearing and Resetting the CMOS	96
Connector Pin Assignments	97
Ethernet BNC	97
USB	97
Microphone	97
Headphone	98
Line-in Audio	98
Line-out Audio	98
4-Pin Power (for CPU)	98
Monitor	99
24-Pin Power	99
PCI Express	100
PCI Express	101
Power Cord Set Requirements	102
General Requirements	102
Japanese Power Cord Requirements	102
Country-Specific Requirements	103
Specifications	104

Compaq 100B Maintenance and Service Guide - Page 6

B SFF PC, System Board Drive Connections, Removing the Optical Drive - small

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