Compaq 100B Maintenance and Service Guide - Page 64

Solving Diskette Problems

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Solving Diskette Problems Common causes and solutions for diskette problems are listed in the following table. NOTE: Some computers do not support internal diskette drives. Only USB diskette drives are supported. NOTE: You may need to reconfigure the computer when you add or remove hardware, such as an additional diskette drive. See Solving Hardware Installation Problems on page 70 for instructions. Diskette drive light stays on. Cause Diskette is damaged. Diskette is incorrectly inserted. Drive cable is not properly connected. Solution In Microsoft Windows 7, right-click Start, click Explore, and right-click on a drive. Select Properties then select the Tools tab. Under Errorchecking click Check Now. Remove diskette and reinsert. Reconnect drive cable. Diskette drive cannot write to a diskette. Cause Diskette is not formatted. Diskette is write-protected. Writing to the wrong drive. Not enough space is left on the diskette. Diskette is damaged. Solution Format the diskette. 1. From Windows Explorer select the disk (A) drive. 2. Right-click the drive letter and select Format. 3. Select the desired options, and click Start to begin formatting the diskette. Use another diskette or remove the write protection. Check the drive letter in the path statement. 1. Use another diskette. 2. Delete unneeded files from diskette. Replace the damaged disk. Cannot format diskette. Cause Disk may be write-protected. Solution Open the locking device on the diskette. 56

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56
Solving Diskette Problems
Common causes and solutions for diskette problems are listed in the following table.
NOTE:
Some computers do not support internal diskette drives. Only USB diskette drives are
supported.
NOTE:
You may need to reconfigure the computer when you add or remove hardware, such as an
additional diskette drive. See
Solving Hardware Installation Problems on page 70
for instructions.
Diskette drive light stays on.
Cause
Solution
Diskette is damaged.
Diskette is incorrectly inserted.
Drive cable is not properly connected.
Diskette drive cannot write to a diskette.
Cause
Solution
Diskette is not formatted.
Diskette is write-protected.
Writing to the wrong drive.
Not enough space is left on the diskette.
Diskette is damaged.
Cannot format diskette.
Cause
Solution
Disk may be write-protected.
In Microsoft Windows 7, right-click
Start
, click
Explore
, and
right-click on a drive. Select
Properties
then select the
Tools
tab. Under
Errorchecking
click
Check Now
.
Remove diskette and reinsert.
Reconnect drive cable.
Format the diskette.
1.
From Windows Explorer select the disk
(A)
drive.
2.
Right-click the drive letter and select
Format
.
3.
Select the desired options, and click
Start
to begin
formatting the diskette.
Use another diskette or remove the write protection.
Check the drive letter in the path statement.
1.
Use another diskette.
2.
Delete unneeded files from diskette.
Replace the damaged disk.
Open the locking device on the diskette.