Compaq 100B Maintenance and Service Guide - Page 69

Solving Display Problems, If you encounter display problems

Get Compaq 100B PDF manuals and user guides View all Compaq 100B manuals
Add to My Manuals
Save this manual to your list of manuals

Page 69 highlights

Solving Display Problems If you encounter display problems, see the documentation that came with the monitor and to the common causes and solutions listed in the following table. Screen is blank, and monitor power light is not lit. Cause Power cord is not properly connected. Monitor is not turned on. Solution Unplug and reconnect the power plug on the back of the monitor and the wall outlet. Press the power button on the front of the monitor. Blank screen (no video). Cause Computer is not turned on. Computer is in standby mode. The cable connections are not correct. You may have a screen blanking utility installed or energy saver features are enabled. You are using a fixed-sync monitor and it will not sync at the resolution chosen. Monitor cable is plugged into the wrong connector. Monitor settings in the computer are not compatible with the monitor. Monitor is configured to use an input that is not active. Bad monitor. Solution Press the power button on the front of the computer. Press the power button to resume from standby mode. CAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose any unsaved data. Check the cable connection from the monitor to the computer and to the electrical outlet. Press any key or click the mouse button and, if set, type your password. Be sure that the monitor can accept the same horizontal scan rate as the resolution chosen. If the computer system has both an integrated graphics connector and an add-in graphics card connector, plug the monitor cable into the graphics card connector on the back of the computer. 1. In Windows 7 Control Panel, under Appearance and Personalization, select Adjust screen resolution. 2. Use the sliding control to reset the resolution. Use the monitor's on-screen menu controls to select the input that is being driven by the system. Refer to the monitor's user documentation for more information on the on-screen controls and settings. Try a different monitor. 61

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
61
Solving Display Problems
If you encounter display problems, see the documentation that came with the monitor and to the
common causes and solutions listed in the following table.
Screen is blank, and monitor power light is not lit.
Cause
Solution
Power cord is not properly connected.
Monitor is not turned on.
Blank screen (no video).
Cause
Solution
Computer is not turned on.
Computer is in
standby
mode.
The cable connections are not correct.
You may have a screen blanking utility installed or energy
saver features are enabled.
You are using a fixed-sync monitor and it will not sync at the
resolution chosen.
Monitor cable is plugged into the wrong connector.
Monitor settings in the computer are not compatible with the
monitor.
Monitor is configured to use an input that is not active.
Bad monitor.
Unplug and reconnect the power plug on the back of the
monitor and the wall outlet.
Press the power button on the front of the monitor.
Press the power button on the front of the computer.
Press the power button to resume from
standby
mode.
CAUTION:
When attempting to resume from
standby
mode, do not hold down the power button for more than four
seconds. Otherwise, the computer will shut down and you will
lose any unsaved data.
Check the cable connection from the monitor to the computer
and to the electrical outlet.
Press any key or click the mouse button and, if set, type your
password.
Be sure that the monitor can accept the same horizontal scan
rate as the resolution chosen.
If the computer system has both an integrated graphics
connector and an add-in graphics card connector, plug the
monitor cable into the graphics card connector on the back of
the computer.
1.
In Windows 7 Control Panel, under
Appearance and
Personalization
, select
Adjust screen resolution
.
2.
Use the sliding control to reset the resolution.
Use the monitor's on-screen menu controls to select the input
that is being driven by the system. Refer to the monitor's user
documentation for more information on the on-screen controls
and settings.
Try a different monitor.