Dell 32 Gaming G3223D G3223D Monitor Users Guide - Page 69

Troubleshooting, Common, symptoms, Possible solutions, Factory Reset, Horizontal or vertical

Get Dell 32 Gaming G3223D PDF manuals and user guides View all Dell 32 Gaming G3223D manuals
Add to My Manuals
Save this manual to your list of manuals

Page 69 highlights

Common symptoms Possible solutions Stuck-on pixels • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines. Brightness problems • Reset the monitor to factory settings (Factory Reset). • Adjust brightness and contrast controls through OSD. Geometric distortion • Reset the monitor to factory settings (Factory Reset). • Adjust horizontal and vertical controls through OSD. Horizontal or vertical • Reset the monitor to factory settings (Factory Reset). lines • Perform monitor self-test feature check and determine if these lines are also in self-test mode. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. Synchronization problems • Reset the monitor to factory settings (Factory Reset). • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode. Safety-related issues • Do not perform any troubleshooting steps. • Contact Dell immediately. Intermittent problems • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to factory settings (Factory Reset). • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Troubleshooting │ 69

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
Troubleshooting
│
69
Common
symptoms
Possible solutions
Stuck-on pixels
• Cycle power On-Off.
• Pixel that is permanently off is a natural defect that can
occur in LCD technology.
• For more information about Dell Monitor Quality and Pixel
Policy, see Dell Support site at:
www.dell.com/pixelguidelines
.
Brightness problems
• Reset the monitor to factory settings (
Factory Reset
).
• Adjust brightness and contrast controls through OSD.
Geometric distortion
• Reset the monitor to factory settings (
Factory Reset
).
• Adjust horizontal and vertical controls through OSD.
Horizontal or vertical
lines
• Reset the monitor to factory settings (
Factory Reset
).
• Perform monitor self-test feature check and determine if
these lines are also in self-test mode.
• Check for bent or broken pins in the video cable
connector.
• Run the built-in diagnostics.
Synchronization
problems
• Reset the monitor to factory settings (
Factory Reset
).
• Perform monitor self-test feature check to determine if
the scrambled screen appears in self-test mode.
• Check for bent or broken pins in the video cable
connector.
• Restart the computer in the safe mode.
Safety-related
issues
• Do not perform any troubleshooting steps.
• Contact Dell immediately.
Intermittent
problems
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Reset the monitor to factory settings (
Factory Reset
).
• Perform monitor self-test feature check to determine if
the intermittent problem occurs in self-test mode.