Dell C2723H Monitor Users Guide - Page 86

Product Specific Problems, Common, Symptoms, What You, Experience, Possible Solutions, Aspect Ratio

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Page 86 highlights

Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen Webcam/Mic does not work • USB cable not plug in or not select the correct USB source • Not set the monitor webcam/mic as the default device • Set the screen to turn off after a few minutes of screen idle time. These can be adjusted in Windows Power Options or Mac Energy Saver setting. • Alternatively, use a dynamically changing screensaver. • Plug in the USB Cable (Type-A to Type-B). • Select the monitor Webcam/Mic as the default in the PC side. Product Specific Problems Common Symptoms What You Experience Possible Solutions Screen image is too Image is centered on • Check the Aspect Ratio setting in smal l screen, but does not the Display menu OSD. fill entire viewing area • Reset the monitor to factory settings. Cannot adjust the monitor with the joystick control on the rear of the monitor OSD does not • appear on the screen • Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor. Check whether the OSD menu is locked. If yes, toggle and hold the joystick to any direction for 4 seconds to unlock (for more information, see Lock). 86 │ Troubleshooting

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86± ±
│
± ± Troubleshooting
Product Specific Problems
Image retention
from a static
image left on the
monitor for a long
period of time
Faint shadow
from the static
image displayed
appears on the
screen
•
Set the screen to turn off after a few
minutes of screen idle time. These can
be adjusted in Windows Power
Options or Mac Energy Saver setting.
•
Alternatively, use a dynamically
changing screensaver.
Webcam/Mic
does not work
•
USB cable not
plug in or not
select the
correct USB
source
•
Not set the
monitor
webcam/mic
as the default
device
•
Plug in the USB Cable (Type-A to
Type-B).
•
Select the monitor Webcam/Mic as
the default in the PC side.
Common
Symptoms
What You
Experience
Possible Solutions
Screen image is too
small
Image is centered on
screen, but does not
fill entire viewing
area
•
Check the
Aspect Ratio
setting in
the
Display
menu OSD.
•
Reset the monitor to factory settings.
Cannot adjust the
monitor with the
joystick control on
the rear of the
monitor
OSD does not
appear on the screen
•
Turn Off the monitor, unplug the
power cord, plug it back, and then
turn On the monitor.
•
Check whether the OSD menu is
locked. If yes, toggle and hold the
joystick to any direction for 4 seconds
to unlock (for more information, see
Lock
).