Dell C2723H Monitor Users Guide - Page 89

DELL C2423H/C2723H on your, Speakerphone C2423H/C2723H or

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Page 89 highlights

No sound can be heard from recorded video No sound can be • Disable Intel Smart Sound heard from recorded Technology for USB Audio driver in video with Intel Gen the Device Manager and re-boot the 11th CPU (Tiger PC Lake) platform • Alternatively, download the latest Audio Driver version for your computer or notebook When pressing When pressing either • Disable Intel Smart Sound either Volume Volume down / Technology for USB Audio driver in down / Volume up, Volume up, OSD the Device Manager and re-boot the OSD volume bar volume bar response PC response is lagging/delayed is lagging/delayed • Alternatively, download the latest with monitor Audio Driver version for your connected to Intel computer or notebook Gen 11th CPU (Tiger Lake) platform No sound coming from the speakers No sound coming • from the speakers when play audio/ video on your system Ensure that you have set the default playback device as Echo Cancelling Speakerphone (C2423H/C2723H) or DELL C2423H/C2723H on your system. • Turn Off the monitor, unplug the monitor power cord, replug it, and then turn On the monitor. • Reset the monitor to Factory Settings. Troubleshooting │ 89

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Troubleshooting± ±
│
± ± 89
No sound can be
heard from
recorded video
No sound can be
heard from recorded
video with Intel Gen
11th CPU (Tiger
Lake) platform
•
Disable Intel Smart Sound
Technology for USB Audio driver in
the Device Manager and re-boot the
PC
•
Alternatively, download the latest
Audio Driver version for your
computer or notebook
When pressing
either Volume
down / Volume up,
OSD volume bar
response is
lagging/delayed
When pressing either
Volume down /
Volume up, OSD
volume bar response
is lagging/delayed
with monitor
connected to Intel
Gen 11th CPU (Tiger
Lake) platform
•
Disable Intel Smart Sound
Technology for USB Audio driver in
the Device Manager and re-boot the
PC
•
Alternatively, download the latest
Audio Driver version for your
computer or notebook
No sound coming
from the speakers
No sound coming
from the speakers
when play audio/
video on your system
•
Ensure that you have set the default
playback device as Echo Cancelling
Speakerphone (C2423H/C2723H) or
DELL C2423H/C2723H on your
system.
•
Turn Off the monitor, unplug the
monitor power cord, replug it, and
then turn On the monitor.
•
Reset the monitor to Factory
Settings.