Dell C2723H Monitor Users Guide - Page 90

DELL C2423H/C2723H volume is set, If you select DELL C2423H/C2723H

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Page 90 highlights

Speaker volume is low / sounds soft Speaker volume is • low / sounds soft when speaker option is DELL C2423H/ • C2723H in Sound setting interface Increase the speaker volume of DELL C2423H/C2723H to maximum in the Sound setting interface. Press the Volume Up button to increase the speaker volume of DELL C2423H/C2723H. • If you select DELL C2423H/C2723H audio path, please ensure that the Echo Cancelling Speakerphone (C2423H/C2723H) volume is set to medium or high. Else, the DELL C2423H/C2723H maximum volume may sound soft because it is limited by the Echo Cancelling Speakerphone (C2423H/C2723H) volume. For example, when the Echo Cancelling Speakerphone (C2423H/ C2723H) volume is at 50%, and the DELL C2423H/C2723H volume is set to 100%, the DELL C2423H/C2723H will have the same sound level as the former. Webcam is not detected Webcam is not detected in the Windows Device Manager • Ensure that the USB upstream cable is connected between the monitor and the computer or notebook. • Reconnect the USB upstream cable to the computer or notebook. Webcam cannot Could not detect connect / Webcam Monitor camera / disconnected Could not switch back to the PC camera • Reset the monitor to Factory Settings. • Turn Off the monitor, unplug the monitor power cord, replug it, and then turn On the monitor. • Select the Monitor camera again in the Camera / Video setting of your UC conference application. 90 │ Troubleshooting

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90± ±
│
± ± Troubleshooting
Speaker volume is
low / sounds soft
Speaker volume is
low / sounds soft
when speaker option
is DELL C2423H/
C2723H in Sound
setting interface
•
Increase the speaker volume of DELL
C2423H/C2723H to maximum in the
Sound setting interface.
•
Press the Volume Up button to
increase the speaker volume of DELL
C2423H/C2723H.
•
If you select DELL C2423H/C2723H
audio path, please ensure that the
Echo Cancelling Speakerphone
(C2423H/C2723H) volume is set to
medium or high. Else, the DELL
C2423H/C2723H maximum volume
may sound soft because it is limited
by the Echo Cancelling
Speakerphone (C2423H/C2723H)
volume. For example, when the Echo
Cancelling Speakerphone (C2423H/
C2723H) volume is at 50%, and the
DELL C2423H/C2723H volume is set
to 100%, the DELL C2423H/C2723H
will have the same sound level as the
former.
Webcam is not
detected
Webcam is not
detected in the
Windows Device
Manager
•
Ensure that the USB upstream cable
is connected between the monitor
and the computer or notebook.
•
Reconnect the USB upstream cable
to the computer or notebook.
Webcam cannot
connect / Webcam
disconnected
Could not detect
Monitor camera /
Could not switch
back to the PC
camera
•
Reset the monitor to Factory
Settings.
•
Turn Off the monitor, unplug the
monitor power cord, replug it, and
then turn On the monitor.
•
Select the Monitor camera again in
the Camera / Video setting of your
UC conference application.