Dell C2723H Monitor Users Guide - Page 92

Unified, Communications UC Platform, Compatibility List, a well lighted environment, preferably

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Page 92 highlights

Front buttons do not work No response on the • Ensure that the USB upstream cable UC application when is connected from the PC to the pressing the buttons monitor. located on the front • For some UC platforms / bezel applications, the Mute function works by pressing the Mute button, but the Mute Icon on the UC platform is not sync (Icon shows unmute). For more information, see Unified Communications (UC) Platform Compatibility List. Webcam image Webcam image • Adjust the environment lighting looks over-exposed shows over-exposed condition. Ensure the monitor is setup background at a well lighted environment, preferably under ceiling lights. The user should avoid a dim / dark background. The user should avoid directly facing a window with bright sunlight. Webcam image Webcam image Adjust the environment lighting looks grainy / dark appears grainy / dark condition. Ensure the monitor is setup at a well lighted environment, preferably under ceiling lights. The user should avoid a dim environment. Webcam image looks blurry Webcam image • Peel off the transparent protective appears blurry / not film which originally sticked on the clear front of the webcam. • If the protective film is already peeled off, use a clean and slightly damp cloth to wipe the surface of the front webcam. • Adjust the distance between the user and the camera. The user should avoid sitting too far away from the camera. The most optimum distance between the user and the camera is 70 cm. 92 │ Troubleshooting

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92± ±
│
± ± Troubleshooting
Front buttons do
not work
No response on the
UC application when
pressing the buttons
located on the front
bezel
•
Ensure that the USB upstream cable
is connected from the PC to the
monitor.
•
For some UC platforms /
applications, the Mute function works
by pressing the Mute button, but the
Mute Icon on the UC platform is not
sync (Icon shows unmute). For more
information, see
Unified
Communications (UC) Platform
Compatibility List
.
Webcam image
looks over-exposed
Webcam image
shows over-exposed
background
•
Adjust the environment lighting
condition. Ensure the monitor is setup
at a well lighted environment,
preferably under ceiling lights. The
user should avoid a dim / dark
background. The user should avoid
directly facing a window with bright
sunlight.
Webcam image
looks grainy / dark
Webcam image
appears grainy / dark
Adjust the environment lighting
condition. Ensure the monitor is setup at
a well lighted environment, preferably
under ceiling lights. The user should
avoid a dim environment.
Webcam image
looks blurry
Webcam image
appears blurry / not
clear
•
Peel off the transparent protective
film which originally sticked on the
front of the webcam.
•
If the protective film is already peeled
off, use a clean and slightly damp
cloth to wipe the surface of the front
webcam.
•
Adjust the distance between the user
and the camera. The user should
avoid sitting too far away from the
camera. The most optimum distance
between the user and the camera is
70 cm.