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Updating firmware, Rolling back firmware

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● Warning-The firmware version on the device is older than the catalog firmware version and the status of the firmware update in the catalog is critical. ● Ok-The firmware version on the device and the catalog firmware version are identical. ● Downgrade-The firmware version on the device is later than the catalog firmware version. ● Unknown-The firmware version for the component or device is not available in the catalog. You can perform the following tasks on the Compliance Report page: ● Update firmware ● Export the report in .csv format to a local drive on your system. ● Sort the device information using Advanced Filters When you update the firmware for SAS IOMs that are available as an individual component and a chassis component, using the compliance report method, the management module update fails. Select the SAS IOM from the chassis component or the SAS IOM listed individually in the compliance report. Updating firmware Before updating the firmware on a chassis, compute, or storage sleds, ensure that all IOMs and network fabrics are healthy. NOTE: It is recommended that not more than two IOMs running different SmartFabrics, or four IOMs running full switch mode are updated simultaneously. NOTE: The Update Firmware button may be disabled temporarily during inventory refresh when a Refresh Inventory job or Default Inventory job is run. To update firmware: 1. On the Compliance Report page, select the device or component for which you want to update the firmware. The Update Firmware window is displayed. 2. Select the Update Now option to update the firmware immediately or Schedule Later to update the firmware on the chosen date and time. NOTE: If the system displays the local clock on the Time Configuration page even after you configured the NTP servers, reconfigure the NTP servers. NOTE: During firmware update, when the active MM reboots and the standby MM is active, some messages on the Execution Details page for the firmware update are not displayed. The messages are not displayed owing to synchronization issues. NOTE: During the OME-Modular firmware update, multiple users can upload the OME-Modular DUP using any interface. However, a warning message may be displayed after the firmware update job is initiated. NOTE: For non-default VLAN, the management IPv6 IP of MX9116n or MX5108n IOMs is unreachable if, the DHCP V6 configuration in ToR switch does not have the IPV6 default gateway. Rolling back firmware If you are not convinced with the firmware update of a device or component, you can roll back the update to the version before the update. The rollback option is enabled only if OME-Modular can access the firmware package of the previous version. The following methods can be used to enable the access: ● A Device that has the rollback version (or N-1 version) that matches the previous version. Not all devices support a rollback or N-1 version. The rollback version is displayed as a rollback candidate even if it does not match the version before the update. ● An imported catalog that has a reference to the previous catalog version. ● You can browse for a firmware package that has the previous firmware version. For Network IOMs, the availability of rollback information depends on the status of the Network IOM (Full Switch or Fabric) and the firmware update method. If the firmware is updated on nodes in the fabric, the rollback information is available on the node on which the firmware update is initiated. If the firmware on the member chassis Network IOMs is updated through the Lead chassis, the rollback information is available on only on the Lead chassis. To roll back a firmware update: 102 Managing firmware

Section	Page
Dell EMC OpenManage Enterprise-Modular Edition Version 1.20.10 for PowerEdge MX7000 Chassis User's Guide	3
Overview	8
Key features	8
New in this release	9
Supported platforms	9
Supported web browsers	9
Other documents you may need	9
Accessing documents from Dell support site	10
Positioning OME-Modular with other Dell EMC applications	11
Updating firmware for PowerEdge MX solution	12
Updating MX7000 components using OME-Modular 1.20.10	12
Component update order	14
OME-M firmware update matrix	14
Updating the firmware using catalog-based compliance method	14
Updating iDRAC with Lifecycle Controller using OME-Modular	15
	15
Updating PowerEdge MX740c BIOS and PowerEdge MX840c Server BIOS	15
Updating adapters	15
Updating OME-Modular to 1.20.10	15
Updating management module firmware	16
Recovering failed Management Module firmware update process	16
Updating IOMs using OME-Modular	16
OS10 firmware update matrix	16
Upgrading ethernet switch using DUP	17
Prerequisites for upgrading from 10.5.0.7	17
Logging in to OME-Modular	18
Logging in to OME–Modular as local, Active Directory, or LDAP user	18
Integrating directory services in OME-Modular	19
Adding Active Directory service	19
Adding LDAP service	20
Logging in to OME–Modular using the directory user credentials	21
Importing active directory and LDAP user groups	21
OME-Modular home page	22
Search feature in OME-Modular	23
Viewing alerts	24
Viewing jobs and activities	24
Multi-chassis management dashboard	25
Viewing device health	25
Setting up chassis	26
Initial configuration	26
Configuring chassis settings	27
Configure chassis power	27
Configure chassis management network	28
Configure chassis network services	30
Configure local access	30
Chassis Direct	31
Configure chassis location	32
Configure Quick Deploy settings	33
Managing chassis	34
Creating chassis filters	34
Viewing chassis overview	34
Wiring chassis	35
Chassis groups	36
Prerequisites for creating a wired group	37
Creating chassis groups	38
Adding member chassis to groups	39
Adding member chassis from lead chassis	39
Adding individual chassis to chassis groups	39
Assigning backup lead	39
Promoting backup chassis as lead	40
Retiring lead chassis	40
MCM dashboard	41
Controlling chassis power	41
Backing up chassis	41
Restoring chassis	42
Exporting chassis profiles	42
Managing chassis failover	43
Troubleshooting in chassis	43
Blinking LEDs	43
Interfaces to access OME-Modular	43
Viewing chassis hardware	45
Chassis slot details	45
Viewing chassis alerts	45
Viewing chassis hardware logs	46
Configuring OME–Modular	46
Viewing current configuration	46
Configuring OME–Modular IP address	46
Configuring OME–Modular web server	47
Configuring session inactivity timeout	47
Configuring OME–Modular date and time settings	47
Configuring OME–Modular proxy settings	48
Configuring IOM synchronization	48
Changing device naming and preference	48
Ports and protocols supported in OME-Modular	48
Configuring users and user settings	50
Viewing and editing user accounts	50
Adding users	50
Enabling, disabling, and deleting users	51
Recovering passwords	51
Recovering passwords in single OME-Modular controller	51
Recovering passwords in dual OME-Modular controllers	51
User roles and privileges	51
Managing user sessions	52
Viewing user sessions	52
Terminating user sessions	52
Configuring login security settings	52
Configuring login IP range	53
Configuring login lockout policy	53
Enabling FIPS mode	53
Managing certificates	53
Uploading certificates	53
Generating certificate signing request	53
Configuring alerts	54
Configuring email alerts	54
Configuring SNMP alerts	54
Configuring sys log alerts	55
Managing compute sleds	56
Viewing compute overview	56
Configuring compute settings	58
Configuring compute network settings	58
Configuring compute management settings	59
Replacing compute sleds	59
Viewing compute hardware	60
Viewing compute firmware	60
Viewing compute hardware logs	60
Viewing compute alerts	60
Managing storage	62
Storage overview	62
Viewing hardware details	63
Assigning drives to a compute sled	64
Assigning storage enclosure to a compute sled	64
Replacing storage sleds	65
Updating enclosure firmware	65
Updating the firmware using DUP	65
Updating the firmware using catalog-based compliance	65
Downgrading storage enclosure firmware	66
Managing SAS IOMs	66
SAS IOM Overview	66
Force active	67
Clearing configuration	67
Extracting IOM logs	67
Managing templates	68
Viewing template details	68
Creating templates	69
Importing templates	69
Deploying templates	69
Deploying templates from Template Details page	70
Editing templates	70
Editing template networks	70
Cloning templates	71
Exporting templates	71
Deleting templates	71
Managing identity pools	72
Creating identity pools	72
Editing identity pools	74
Exporting identity pools	74
Deleting identity pools	74
Ethernet IO Modules	75
Viewing hardware details	76
Configuring IOM settings	76
Configuring IOM network settings	76
Configuring IOM management settings	77
Configuring IOM monitoring settings	77
Configuring OS10 administrator password	78
Configuring SNMP settings	78
Configuring advanced settings	78
Configuring ports	78
Configuring admin status	79
Configuring Maximum Transmission Unit	79
Configuring auto negotiation	79
Configuring Forward Error Correction	79
MX Scalable Fabric architecture	81
Recommended physical topology	82
Restrictions and guidelines	83
Recommended connection order	83
SmartFabric Services	84
Guidelines for operating in SmartFabric mode	85
SmartFabric network topologies	85
Switch to switch cabling	86
Upstream network switch requirements	87
NIC teaming restrictions	88
OS10 CLI commands available in SmartFabric mode	88
Viewing fabric details	88
Adding SmartFabric	88
Adding uplinks	89
Adding network	90
Editing uplink	90
Viewing topology details	90
Editing fabric details	91
Deleting uplinks	91
Deleting fabric	91
VLANs for SmartFabric and FCoE	91
Defining VLANs for FCoE	91
Editing VLANs	92
VLAN scaling guidelines	92
Managing networks	94
SmartFabric VLAN management and automated QoS	94
Defining networks	95
Editing VLANs	95
Exporting VLANs	95
Importing VLANs	96
Deleting VLANs	96
Managing Fibre Channel IOMs	97
Managing firmware	98
Managing catalogs	99
Viewing catalogs	99
Adding catalogs	99
Editing catalogs	100
Checking for catalog updates	100
Deleting catalogs	101
Creating baselines	101
Editing baselines	101
Checking compliance	101
Updating firmware	102
Rolling back firmware	102
Deleting firmware	103
Monitoring alerts and logs	104
Alert log	104
Filtering alert logs	104
Acknowledging alert logs	105
Unacknowledging alert logs	105
Ignoring alert logs	105
Exporting alert logs	105
Deleting alert logs	105
Alert policies	105
Creating alert policies	106
Enabling alert policies	106
Editing alert policies	107
Disabling alert policies	107
Deleting alert policies	107
Alert definitions	107
Filtering alert definitions	107
Monitoring audit logs	109
Filtering audit logs	109
Exporting audit logs	109
Monitoring jobs	110
Filtering jobs	110
Viewing job details	111
Exporting job execution details	112
Running jobs	112
Stopping jobs	112
Enabling jobs	112
Disabling jobs	112
Deleting jobs	112
Use case scenarios	113
Assigning backup to the MCM Lead	113
Creating chassis group with backup lead	113
Monitoring the MCM group	114
Scenarios when backup lead can take over as lead chassis	115
Disaster recovery of lead chassis	115
Retiring lead chassis	117
Troubleshooting	118
Storage	118
Firmware update is failing	118
Storage assignment is failing	118
SAS IOM status is downgraded	118
SAS IOM health is downgraded	118
Drives on compute sled are not visible	119
Storage configuration cannot be applied to SAS IOMs	119
Drives in OpenManage are not visible	119
iDRAC and OpenManage drive information do not match	119
The assignment mode of storage sled is unknown	119
Unable to access OME-Modular using Chassis Direct	119
Troubleshooting lead chassis failure	119
Recommended slot configurations for IOMs	121
Supported slot configurations for IOMs	121
Upgrading networking switch using different DUP versions	123
Upgrading networking switch to 10.5.0.7 using DUP	123
Prerequisites for upgrading from 10.5.0.5	123
Prerequisites for upgrading from versions earlier than 10.5.0.5	123

Match case Limit results 1 per page

●

Warning—The firmware version on the device is older than the catalog firmware version and the status of the firmware

update in the catalog is critical.

●

Ok—The firmware version on the device and the catalog firmware version are identical.

●

Downgrade—The firmware version on the device is later than the catalog firmware version.

●

Unknown—The firmware version for the component or device is not available in the catalog.

You can perform the following tasks on the

Compliance Report

page:

●

Update firmware

●

Export the report in

.csv

format to a local drive on your system.

●

Sort the device information using

Advanced Filters

When you update the firmware for SAS IOMs that are available as an individual component and a chassis component, using

the compliance report method, the management module update fails. Select the SAS IOM from the chassis component or

the SAS IOM listed individually in the compliance report.

Updating firmware

Before updating the firmware on a chassis, compute, or storage sleds, ensure that all IOMs and network fabrics are healthy.

NOTE:

It is recommended that not more than two IOMs running different SmartFabrics, or four IOMs running full switch

mode are updated simultaneously.

NOTE:

The

Update Firmware

button may be disabled temporarily during inventory refresh when a

Refresh Inventory

job

Default Inventory

job is run.

To update firmware:

On the

Compliance Report

page, select the device or component for which you want to update the firmware.

The

Update Firmware

window is displayed.

Select the

Update Now

option to update the firmware immediately or

Schedule Later

to update the firmware on the

chosen date and time.

NOTE:

If the system displays the local clock on the

Time Configuration

page even after you configured the NTP

servers, reconfigure the NTP servers.

NOTE:

During firmware update, when the active MM reboots and the standby MM is active, some messages on the

Execution Details

page for the firmware update are not displayed. The messages are not displayed owing to

synchronization issues.

NOTE:

During the OME–Modular firmware update, multiple users can upload the OME–Modular DUP using any

interface. However, a warning message may be displayed after the firmware update job is initiated.

NOTE:

For non-default VLAN, the management IPv6 IP of MX9116n or MX5108n IOMs is unreachable if, the DHCP V6

configuration in ToR switch does not have the IPV6 default gateway.

Rolling back firmware

If you are not convinced with the firmware update of a device or component, you can roll back the update to the version before

the update. The rollback option is enabled only if OME–Modular can access the firmware package of the previous version. The

following methods can be used to enable the access:

●

A Device that has the rollback version (or N-1 version) that matches the previous version. Not all devices support a rollback

or N-1 version. The rollback version is displayed as a rollback candidate even if it does not match the version before the

update.

●

An imported catalog that has a reference to the previous catalog version.

●

You can browse for a firmware package that has the previous firmware version.

For Network IOMs, the availability of rollback information depends on the status of the Network IOM (Full Switch or Fabric) and

the firmware update method. If the firmware is updated on nodes in the fabric, the rollback information is available on the node

on which the firmware update is initiated. If the firmware on the member chassis Network IOMs is updated through the Lead

chassis, the rollback information is available on only on the Lead chassis.

To roll back a firmware update:

102

Managing firmware