Dell XPS One Owner's Manual - Page 61

I F T H E P O W E R L I G H T I S O F F - The computer is either turned off or is not receiving power. • Reseat the power cable in the power connector on the back of the computer and the electrical outlet. • Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly. • Ensure that any power strips being used are plugged into an electrical outlet and are turned on. • Ensure that the electrical outlet is working by testing it with another device, such as a lamp. • Contact Dell, (see "Contacting Dell" on page 95). I F T H E P O W E R L I G H T I S A M B E R - Contact Dell, see "Contacting Dell" on page 95. E L I M I N A T E I N T E R F E R E N C E - Some possible causes of interference are: • Power, keyboard, and mouse extension cables. • Too many devices connected to the same power strip. • Multiple power strips connected to the same electrical outlet. Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer's manufacturer. C H E C K T H E P R I N T E R D O C U M E N T A T I O N - See the printer documentation for setup and troubleshooting information. ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS - • See the printer documentation for cable connection information. • Ensure that the printer cables are securely connected to the printer and the computer. TE S T T H E E L E C T R I C A L O U T L E T - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Printer. 2 If the printer is listed, right-click the printer icon. Troubleshooting 61