Dell XPS One Owner's Manual - Page 7

Reinstalling Software, Specifications, Getting Help, Using the Operating System Media - support

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11 Reinstalling Software 75 Drivers 75 What Is a Driver 75 Identifying Drivers 76 Reinstalling Drivers and Utilities 76 Troubleshooting Software and Hardware Problems in the Microsoft® Windows® Vista™ Operating Systems 78 Restoring Your Operating System 78 Using Microsoft Windows System Restore . . . . 78 Using Dell™ Factory Image Restore 80 Using the Operating System Media 81 12 Specifications 83 13 Getting Help 89 Obtaining Assistance 89 Technical Support and Customer Service . . . . . 90 DellConnect 90 Online Services 90 AutoTech Service 91 Automated Order-Status Service 91 Problems With Your Order 91 Product Information 92 Returning Items for Warranty Repair or Credit . . . . . 92 Before You Call 93 Contacting Dell 95 Contents 7

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Contents
7
11
Reinstalling Software
. . . . . . . . . . . . . . .
75
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . .
75
What Is a Driver?
. . . . . . . . . . . . . . . . . .
75
Identifying Drivers
. . . . . . . . . . . . . . . . .
76
Reinstalling Drivers and Utilities
. . . . . . . . . .
76
Troubleshooting Software and Hardware Problems
in the Microsoft
®
Windows
®
Vista™
Operating Systems
. . . . . . . . . . . . . . . . . . .
78
Restoring Your Operating System
. . . . . . . . . . . .
78
Using Microsoft
Windows
System Restore
. . . .
78
Using Dell™ Factory Image Restore
. . . . . . . .
80
Using the Operating System Media
. . . . . . . .
81
12 Specifications
. . . . . . . . . . . . . . . . . . . . .
83
13
Getting Help
. . . . . . . . . . . . . . . . . . . . . .
89
Obtaining Assistance
. . . . . . . . . . . . . . . . . .
89
Technical Support and Customer Service
. . . . .
90
DellConnect
. . . . . . . . . . . . . . . . . . . .
90
Online Services
. . . . . . . . . . . . . . . . . .
90
AutoTech Service
. . . . . . . . . . . . . . . . .
91
Automated Order-Status Service
. . . . . . . . .
91
Problems With Your Order
. . . . . . . . . . . . . . .
91
Product Information
. . . . . . . . . . . . . . . . . . .
92
Returning Items for Warranty Repair or Credit
. . . . .
92
Before You Call
. . . . . . . . . . . . . . . . . . . . .
93
Contacting Dell
. . . . . . . . . . . . . . . . . . . . .
95