Epson ActionDesk 4000 User Manual

Epson ActionDesk 4000 Manual

Get Epson ActionDesk 4000 PDF manuals and user guides View all Epson ActionDesk 4000 manuals
Add to My Manuals
Save this manual to your list of manuals

Epson ActionDesk 4000 manual content summary:

  • Epson ActionDesk 4000 | User Manual - Page 1
  • Epson ActionDesk 4000 | User Manual - Page 2
    OF WARRANTY Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and . TRADEMARKS Epson is a registered trademark of Seiko Epson Corporation, ActionDesk is a trademark and Epson Connection is a service mark of Epson America,
  • Epson ActionDesk 4000 | User Manual - Page 3
    and save them for later reference. 2. Follow all warnings and instructions marked on the computer. 3. Unplug the computer from the wall outlet before cleaning. Use a damp cloth for cleaning; do not use liquid or aerosol cleaners. 4.
  • Epson ActionDesk 4000 | User Manual - Page 4
    13. Except as specifically explained in this User's Guide, do not attempt to service the computer yourself. Refer all servicing to qualified service personnel. 14. Unplug the computer from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the
  • Epson ActionDesk 4000 | User Manual - Page 5
    tous les avertissements et les instructions indiqués sur l'ordinateur. . 5. Ne pas placer l'ordinateur sur un chariot, un support, ou une table instable. 6. Les events dans les meubles rer la fiche dans la prise, on doit retenir les services d'un électricien ou remplacer la prise. Ne jamais utiliser
  • Epson ActionDesk 4000 | User Manual - Page 6
    qui sont énumérées dans les instructions de fonctionnement. Tout ajustement inadéquat de tout autre contrôle peut provoquer un dommage et souvent nécessiter des réparations élaborées par un technicien qualifié afin de remettre l'appareil en service. D. Lorsqu'on a échappé l'ordinateur ou que
  • Epson ActionDesk 4000 | User Manual - Page 7
    Equipment 3 System Memory 3 Cache Memory 3 Video Memory 4 Microprocessor 4 Math Coprocessor 4 Drives 4 How to Use This Manual 5 Conventions Used in This Manual 6 Where to Get Help 6 Chapter 1 Setting Up Your System Getting Started 1-1 Choosing a Location 1-1 Unpacking Your Computer
  • Epson ActionDesk 4000 | User Manual - Page 8
    Chapter 2 Running the SETUP Program Starting the The System SSeEtTuUpPOPprtoiognram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 2-3 Setting the Time and Date 2-3 Setting the Video Display Type 2-4 Checking System Memory 2-4
  • Epson ActionDesk 4000 | User Manual - Page 9
    Removing an Option Card 4-18 Removing the Option Card Connector Board 4-18 Replacing the Option Card Connector Board 4-20 Adding Video Memory 4-21 Installing the Video Chips 4-21 Installing External Cache 4-23 Installing the Chips 4-24 Upgrading the Microprocessor 4-26 Replacing the
  • Epson ActionDesk 4000 | User Manual - Page 10
    7 Troubleshooting Identifying Your System 7-1 The Computer Will Not Start 7-3 The Computer Does Not Respond Keyboard Problems Monitor Problems 7-4 7-5 7-5 Diskette Problems 7-6 Diskette Drive Problems 7-7 Hard Disk Drive Problems 7-8 Password Problems 7-9 Software Problems 7-10
  • Epson ActionDesk 4000 | User Manual - Page 11
    DMA Assignments Hardware Interrupts System Memory Map System I/O Address Map A-13 A-14 A-15 A-16 Glossary Index xi
  • Epson ActionDesk 4000 | User Manual - Page 12
    Your new Epson® ActionDesk™ 4000 computer is a fast, high-performance, all-in-one system offering coprocessor built into the microprocessor on the DX and DX2 systems Local bus video with True Color support, which enables your monitor to display up to 16.8 million colors High-speed, 32-bit local
  • Epson ActionDesk 4000 | User Manual - Page 13
    by moving the system and video BIOS into the RAM area of memory. With the standard 1MB of video RAM, the VGA controller supports the following resolutions: 1280 x 1024 x 16 colors (interlaced) 1024 x 768 x 32K colors (interlaced) 1024 x 768 x 256 colors (interlaced and non-interlaced) 800 x 600
  • Epson ActionDesk 4000 | User Manual - Page 14
    advantage of the high-speed, 32-bit local bus IDE hard disk drive interface. Instructions in Chapter 6 describe how to install the VGA drivers for Microsoft® Windows® 3.1 installed by an Authorized Epson Servicer. Additional cache allows your system to access frequently used data faster. Introduction
  • Epson ActionDesk 4000 | User Manual - Page 15
    you upgrade your system with a DX or DX2 microprocessor, because a math coprocessor is built into the 486DX and 486DX2 chips. Drives Your system can support up to four mass storage devices, including hard disk drives, diskette drives, a tape drive, or a CD-ROM drive. As your storage needs expand
  • Epson ActionDesk 4000 | User Manual - Page 16
    to install the VGA and IDE drivers. Chapter 7 contains troubleshooting tips. Appendix A lists the specifications of your computer, the operating environments that have been tested on your system, and options available from Epson. At the end of this manual you'll find a Glossary, an Index, and a list
  • Epson ActionDesk 4000 | User Manual - Page 17
    marketing location nearest you for customer support and service. International marketing locations are listed at the back of this manual. If you purchased your computer in the United States, Epson provides the following support services through the Epson Connection'": Technical assistance with the
  • Epson ActionDesk 4000 | User Manual - Page 18
    fax service-also available directly by calling the toll number (310) 782-4214 Product literature with technical specifications on our current and new products User group locations. If you need help with any software you are using, see the documentation that came with it for technical support. Epson
  • Epson ActionDesk 4000 | User Manual - Page 19
    . It includes the following information: Getting started Connecting the computer Turning on the computer Turning off the computer. Getting Started Follow the instructions below for choosing a location for your new system and unpacking it. Choosing a Location When you are ready to set up your system
  • Epson ActionDesk 4000 | User Manual - Page 20
    system components, make sure you have these items: computer Your system may also include an Epson PS/2 compatible mouse and may come with the operating system and software already installed on before you connect your computer. See Chapters 4 and 5 for instructions. 1-2 Setting Up Your System
  • Epson ActionDesk 4000 | User Manual - Page 21
    the cable connector so the arrow on the connector faces up. Insert it into the port marked K/B. Connecting a Mouse If your system came with an Epson PS/2 compatible mouse, you connect it to the computer's built-in mouse port. To connect the mouse, insert the connector into the port marked MOUSE
  • Epson ActionDesk 4000 | User Manual - Page 22
    you may damage your system. If your system has not already been configured, you may need to install a mouse driver. See your mouse manual for instructions. (If you are using Windows 3.1, you don't need a mouse driver.) Connecting a Monitor You can connect your VGA monitor to the computer's built-in
  • Epson ActionDesk 4000 | User Manual - Page 23
    or Other Device Your computer has one bidirectional parallel and two serial ports. To connect a printer or other peripheral device, follow the appropriate instructions below. Using the parallel port Follow these steps to connect a parallel printer to your computer: 1. Place the printer next to the
  • Epson ActionDesk 4000 | User Manual - Page 24
    4. Plug the printer's power cord into a grounded electrical outlet. Using the serial ports If you have a printer, a modem, or a mouse with a serial interface, you can connect it to one of the serial (RS-232C) ports on the back of the computer. Make sure you have a cable compatible with a DB-9P
  • Epson ActionDesk 4000 | User Manual - Page 25
    Turning On the Computer After you set up your system, you are ready to turn on the power. Use the illustration below to identify the parts of your system. speed hard disk access light diskette drive reset button Before you turn on your computer, check the following safety rules to avoid
  • Epson ActionDesk 4000 | User Manual - Page 26
    Always wait at least 20 seconds after you turn off the power before you turn it on again to prevent possible damage to the computer's electrical circuitry. Do not leave a beverage near your system. Spilled liquid can damage the circuitry of your equipment. Follow these steps to turn on your system:
  • Epson ActionDesk 4000 | User Manual - Page 27
    to run the SETUP program to make sure your computer is configured properly. First turn off the computer, as described below, then see Chapter 2 for instructions. When you finish running SETUP, be sure to see "Post-SETUP Procedures" on page 2-12 for guidelines on what you need to do next. Setting
  • Epson ActionDesk 4000 | User Manual - Page 28
    Turning Off the Computer Whenever you turn off your system, follow these steps: 1. Save your data and exit any application program you are using. 2. Check the hard disk drive light and the diskette drive light(s) to make sure they are not on. Do not turn off the computer if a drive light is on,
  • Epson ActionDesk 4000 | User Manual - Page 29
    Chapter 2 Running the SETUP Program You may need to run the SETUP program the first time you use your computer. If your system came unconfigured, you need to define how it is set up. If your system was configured for you, you may still need to set the date and time. You also may need to run the
  • Epson ActionDesk 4000 | User Manual - Page 30
    Starting the SETUP Program Whenever you start your computer, you see the following message: Press to enter SETUP If the system detects an error in your system configuration, you will see an error message followed by this message: Press to resume, to Setup In either case, press F2
  • Epson ActionDesk 4000 | User Manual - Page 31
    SETUP function keys (continued) Key Function F9 Supplies the factory default values for the SETUP options on the current screen F10 Ignores any changes you have made on the current screen Enter Selects the current option or value Alt R Refreshes the current screen Esc or Alt X Exits the
  • Epson ActionDesk 4000 | User Manual - Page 32
    Setting the Video Display Type The Video System option allows you to define the type of adapter you are using. Because you connected your monitor to the computer's built-in VGA port, select EGA/VGA. You must use a VGA monitor with this computer; therefore, always select a video display type of EGA/
  • Epson ActionDesk 4000 | User Manual - Page 33
    an older drive or a preformatted drive, it may not support the auto-sensing feature. If you press Enter when the or reformat the disk. See the next section for instructions on how to define your own drive type. Defining Epson hard disk drives and their specifications. Running the SETUP Program 2-5
  • Epson ActionDesk 4000 | User Manual - Page 34
    Note If you are going to install NetWare® 286, version 2.2, and you plan to assign a user-defined drive type for your drive, you must install the NetWare IDE drivers (IDE.DSK and IDE.OBJ). You can obtain these drivers by downloading IDE286.ZIP from Netwire in CompuServe.® Alternatively, you can
  • Epson ActionDesk 4000 | User Manual - Page 35
    to malfunction or shut down. Be sure to set the Auto Configuration option to Enabled to let the system automatically configure these options to avoid problems. Running the SETUP Program 2-7
  • Epson ActionDesk 4000 | User Manual - Page 36
    The options that the system automatically configures for optimum performance are listed below: Memory remapping Refresh cycle DRAM wait state CPU clock selection Keyboard clock selection AT clock selection DRAM type NPU ready delay Divider of refresh frequency Hold PD bus Setting the Boot Options
  • Epson ActionDesk 4000 | User Manual - Page 37
    You can also enable or disable the system summary screen that the system displays during system startup. Disabling the System Summary screen speeds up system startup. The System Security and Anti- Virus Option When you select this option from the Main Menu, you see the System Security and Anti-Virus
  • Epson ActionDesk 4000 | User Manual - Page 38
    By controlling access to the diskette drives, you can prevent unauthorized users from accessing the drives and possibly introducing a virus to your system. To delete your passwords, follow these steps: 1. Set the Password on boot option to Disabled. 2. Delete the User password. 3. Then delete the
  • Epson ActionDesk 4000 | User Manual - Page 39
    CMOS Loads the factory default settings stored in ROM back into CMOS. If you change your system configuration using the SETUP program and then have problems, you can load to ROM values to boot the system and start over. Loads the current values stored in CMOS for all SETUP options. This
  • Epson ActionDesk 4000 | User Manual - Page 40
    . Once you have installed your operating system, install any software you plan to use. See your application program manuals for instructions. You may also want to install the optional extended video drivers for some of your application programs. See Chapter 6 for more information. 2-12 Running
  • Epson ActionDesk 4000 | User Manual - Page 41
    Chapter 3 Using Your Computer This chapter briefly describes the following operations: Inserting and removing diskettes Stopping a command or program Resetting the computer Using the password Changing the processor speed. inserting and Removing Disks To insert a diskette into a 3.5-inch drive, hold
  • Epson ActionDesk 4000 | User Manual - Page 42
    To insert a diskette into a 5.25-inch drive, hold the diskette with the label facing up and the read/write slot leading into the drive. Turn down the latch to secure the diskette in the drive. When you want to remove the diskette, make sure the drive light is off; then press the release button or
  • Epson ActionDesk 4000 | User Manual - Page 43
    Resetting the Computer Occasionally, you may want to clear the computer's current settings or its memory without turning it off. You can do this by resetting the computer. For example, if an error occurs and the computer does not respond to your keyboard entries, you can reset it to reload your
  • Epson ActionDesk 4000 | User Manual - Page 44
    reset button If resetting the computer does not correct the problem, you probably need to turn it off and on again. Remove any diskette(s) from the diskette drive(s). Turn off the computer and wait 20 seconds.
  • Epson ActionDesk 4000 | User Manual - Page 45
    reset the computer by pressing Ctrl + Alt + Del. Note If you want to delete your password, you must run the SETUP program and follow the instructions for deleting a password in Chapter 2. If you do not remember your password, see "Password
  • Epson ActionDesk 4000 | User Manual - Page 46
    programs will work faster. However, certain application programs have specific timing requirements and can run only at the slower speed. See your software manual to determine if this is the case. Some copy-protected programs require the computer to run at slow speed while accessing the program on
  • Epson ActionDesk 4000 | User Manual - Page 47
    Note You can use the commands listed above while you are running a program. However, if the program uses one of these commands for another function, you cannot use it to change the processor speed. The speed setting remains in effect until you do the following: Reset your computer Turn off your
  • Epson ActionDesk 4000 | User Manual - Page 48
    Chapter 4 Installing and Removing Options You can enhance the performance of your computer by adding optional equipment such as system, video, or cache memory modules, option cards, or a microprocessor upgrade. This chapter first describes how to remove your computer's cover to install options and
  • Epson ActionDesk 4000 | User Manual - Page 49
    Removing the Cover You need to remove the computer's cover to install any of the options described in this chapter or to install or remove a disk drive (as described in Chapter 5). Follow these steps to remove the cover: 1. Turn off the computer and then any peripheral devices (including the monitor
  • Epson ActionDesk 4000 | User Manual - Page 50
    6. Grasp the sides of the cover and lift it straight up, as shown below: 7. Set the cover aside. 8. Ground yourself to the computer by touching the metal surface of the back panel. Warning Be sure to ground yourself by touching the back panel of the computer every time you remove the cover. If you
  • Epson ActionDesk 4000 | User Manual - Page 51
    they do not catch on the cover. 4. Insert the front of the cover between the front bezel and the chassis of the computer and guide it straight down. (See the illustration on page 4-3.) 5. Replace the three cover retaining screws. 6. Reconnect the computer to the monitor, printer, keyboard, and any
  • Epson ActionDesk 4000 | User Manual - Page 52
    Locating the Internal Components As you follow the instructions in this chapter, refer to the illustration below to locate the different components inside your computer. optional video micromemory processor sockets option card and connector
  • Epson ActionDesk 4000 | User Manual - Page 53
    .J6,J7.J8 J16 J17 J19 Note These are the only jumpers you may need to change. Other jumpers on the system board are for service purposes only. 4-6 Installing and Removing Options
  • Epson ActionDesk 4000 | User Manual - Page 54
    2 - 3 Disables the IDE hard disk drive controller * Factory setting ** You can use MS-DOS to automatically reassign parallel and serial ports. Check your MS-DOS manual for more information. *** Setting depends on CPU Installing and Removing Options 4-7
  • Epson ActionDesk 4000 | User Manual - Page 55
    External cache jumper settings* Cache size J25 64KB 1-2 128KB 2-3 256KB 2-3 J26 1-2 I 1-2 2-3 J27 J28 Off 2-3 1-2 1 1-2 2-3 2-3 l If you have no external cache installed, the position of these jumpers does not matter. Processor type jumper settings Processor type J17 J19 I
  • Epson ActionDesk 4000 | User Manual - Page 56
    not to bend the jumper pins or damage any components on the main system board. 4. Replace any option cards you removed. See page 4-14 for instructions. Installing and Removing Options 4-9
  • Epson ActionDesk 4000 | User Manual - Page 57
    Installing Memory Modules (SIMMs) Your computer comes with 4MB of memory on a SIMM. By installing additional SIMMs, you can increase the amount of memory in your computer up to 64MB. There are two SIMM sockets on the main system board, and each can contain one memory module. You can install 1MB,
  • Epson ActionDesk 4000 | User Manual - Page 58
    the right side of the system board. 3. Remove any option cards that may be blocking your access to the SIMM sockets. (See page 4-18 for instructions.) installing and Removing Options 4-11
  • Epson ActionDesk 4000 | User Manual - Page 59
    into the socket until it is seated firmly in the slot. Then tilt it upright, as shown below, guiding the hole at each end of the SIMM over the retaining post at each end of the SIMM socket 6. Replace any option cards you removed. (See page 4-14 for instructions.) 4-12 Installing and Removing Options
  • Epson ActionDesk 4000 | User Manual - Page 60
    off and then follow the steps below: 1. Remove any option cards that may be blocking your access to the SIMM sockets. (See page 4-18 for instructions.) 2. Use your fingers or a small screwdriver to carefully pull away the metal tabs that secure the SIMM at each end, as shown below. Installing and
  • Epson ActionDesk 4000 | User Manual - Page 61
    Remove it from the socket. 4. If necessary, follow the same procedure to remove the other SIMM. 5. If you are inserting different SIMMs, follow the instructions on page 4-11 to install your new SIMMs. 6. Replace any option cards you removed, as described below. installing an Option Card This section
  • Epson ActionDesk 4000 | User Manual - Page 62
    or cables. Caution Make sure the power requirements for the option cards you install do not exceed the power supply limitations. See your option card manual(s) for the power requirements. Then check Appendix A for the option slot power limits. Before you install an option card, see if you need to
  • Epson ActionDesk 4000 | User Manual - Page 63
    Remove the two retaining screws securing the power supply to the back of the computer and the third retaining screw holding the power supply to the base of the computer, as shown below. Be careful not to disconnect any of the cables. Slide the power supply out of the way. 2. Remove the retaining
  • Epson ActionDesk 4000 | User Manual - Page 64
    adjust any switches or jumpers on it, if necessary. (Check the option card instructions.) When you handle the card, be careful not to touch any of the remove the card later. 5. Hold the card along the top corners and guide it into the connector, as shown below. (If you are installing a full
  • Epson ActionDesk 4000 | User Manual - Page 65
    Once the connectors reach the slot, push the card in firmly (but carefully) to insert it fully. You should feel the card fit into place. If it does not go in smoothly, do not force it; pull the card all the way out and try again. 6. Secure the end of the card to the computer with the retaining screw
  • Epson ActionDesk 4000 | User Manual - Page 66
    2. Remove the two retaining screws securing the option card connector board to the back of the computer, as shown below. 3. Pull the board straight up and out of its socket and set it aside. Installing and Removing Options 4-19
  • Epson ActionDesk 4000 | User Manual - Page 67
    Replacing the Option Card Connector Board If you removed the option card connector board, follow these steps to replace it. Refer to the option card connector board illustration above. 1. Position the board above its slot and push it straight into the connector, as shown below. 2. Secure the board
  • Epson ActionDesk 4000 | User Manual - Page 68
    (Zig-zag Inline Package) chips. This is useful for running graphics-intensive applications or for supporting high resolutions with many colors. The following table lists the video DRAM ZIP chips that you can your way, remove it. See page 4-18 for instructions. Installing and Removing Options 4-21
  • Epson ActionDesk 4000 | User Manual - Page 69
    Caution To avoid generating static electricity and damaging the memory chips, ground yourself by touching the metal surface on the inside of the computer's back panel. Then remain as stationary as possible while you install them. 3. Remove the memory chips from their package and inspect each one.
  • Epson ActionDesk 4000 | User Manual - Page 70
    to make sure it is well-seated. 7. Repeat steps 4 through 6 for the other chip. 8. Replace any option cards you removed. See page 4-14 for instructions. 9. Now run SETUP as described in Chapter 2 to enable your system to recognize the increased memory. Installing External Cache You can install 64KB
  • Epson ActionDesk 4000 | User Manual - Page 71
    sockets on the main system board, shown on page 4-5. 2. If there is an option card in your way, remove it. See page 4-18 for instructions. Caution To avoid generating static electricity and damaging the cache chips, ground yourself by touching the metal surface on the inside of the computer's back
  • Epson ActionDesk 4000 | User Manual - Page 72
    , and J28, as described on page 4-8, to correspond to the amount of cache you installed. 9. Replace any option cards you removed. See page 4-14 for instructions. 10. Run SETUP to enable the External Cache option and check that the System shadow and Video shadow options are enabled. You select these
  • Epson ActionDesk 4000 | User Manual - Page 73
    A80486DX2-50 A80486DX2-66 HS-486DX33-9 To upgrade your microprocessor, you perform these general steps (see the page in parentheses for instructions): 1. Remove the option card connector board (see page 4-18). 2. Remove the existing processor chip (see page 4-27). 3. Install the new microprocessor
  • Epson ActionDesk 4000 | User Manual - Page 74
    Replacing the Processor Chip You must remove the option card connector board to remove your existing microprocessor. Refer to page 4-18 to remove the option card connector board, then follow these steps to replace the processor chip: 1. Use the illustration on page 4-5 to locate the microprocessor
  • Epson ActionDesk 4000 | User Manual - Page 75
    5. Position the processor chip over the ZIF socket, aligning the notched edge of the chip (marked with a dot) with pin 1 on the socket, as shown below. A corresponding notch is drawn on the circuit board under the socket. Note If you install the processor chip in the wrong orientation, you may burn
  • Epson ActionDesk 4000 | User Manual - Page 76
    , you must run SETUP to update the computer's configuration. See Chapter 2 for instructions. Additionally, you may need to add some commands to your configuration files. See your operating system manual and the manual that came with your optional equipment. Installing and Removing Options 4-29
  • Epson ActionDesk 4000 | User Manual - Page 77
    remove the computer's cover as described in Chapter 4. Then follow the appropriate instructions in this chapter to install and remove drives: Installing a hard disk drive Post-installation procedures. If you are installing or removing a non-Epson drive, some of the steps in this chapter may not apply
  • Epson ActionDesk 4000 | User Manual - Page 78
    be blocking your access to the hard disk drive area. Once you have installed the drive, replace any option cards you removed. See Chapter 4 for instructions. 5-2 Installing and Removing Drives
  • Epson ActionDesk 4000 | User Manual - Page 79
    Removing the Mounting Frames If there are mounting frames attached to your hard disk drive, you need to remove them before you can install the drive. Follow these steps: 1. On your drive, there may be a plastic guiderail and metal grounding plate attached to one of the mounting frames. If so, remove
  • Epson ActionDesk 4000 | User Manual - Page 80
    need to remove it for any reason, see "Connecting the drive cable to the system board," below, for instructions on reconnecting the cable to the system board. Otherwise, see page 5-6 for instructions on connecting the ribbon cable and power supply cable to the drive. You should connect both the hard
  • Epson ActionDesk 4000 | User Manual - Page 81
    2. Locate the hard disk drive connector on the system board. 3. Position the system board connector on the cable so that the red wire aligns with pin 1 of the connector on the system board. There is a "1" printed on the system board to identify pin 1. 4. Make sure the holes in the cable connector
  • Epson ActionDesk 4000 | User Manual - Page 82
    Connecting the drive and power cables to the drive Follow the steps below to connect the hard disk drive ribbon cable and a power supply cable to the drive: 1. Locate the hard disk drive connector on the end of the hard disk drive ribbon cable. 2. Locate pin 1 on the drive connector. If you do not
  • Epson ActionDesk 4000 | User Manual - Page 83
    Caution If you do not correctly align the holes with the pins, you could severely damage your hard disk drive when you push in the cable connector. 5. Locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) 6.
  • Epson ActionDesk 4000 | User Manual - Page 84
    Installing the Hard Disk Below the Mounting Bracket If you have a 1-inch tall hard disk drive, you can install it below the hard disk drive mounting bracket. Refer to the illustrations below and follow these steps: 1. Remove the screw securing the mounting bracket to the base of the computer, as
  • Epson ActionDesk 4000 | User Manual - Page 85
    4. Align the hard disk drive so that the cables lead toward the diskette drive bays and the four screw holes on the base of the drive are above the four pegs, as shown below. 5. Gently lower the drive over the pegs. When the pegs are inserted in the screw holes on the base of the hard disk drive,
  • Epson ActionDesk 4000 | User Manual - Page 86
    7. Slide the bracket toward the side of the computer, as shown below, until the tabs hold the bracket in place. 8. Secure the mounting bracket with a screw on each side, as shown above. Installing the Hard Disk On the Mounting Bracket You can install a hard disk drive on top of the mounting bracket
  • Epson ActionDesk 4000 | User Manual - Page 87
    both hard disk drives to indicate which is the master and which is the slave drive. See the documentation that came with your drive for instructions. Installing and Removing Drives 5-11
  • Epson ActionDesk 4000 | User Manual - Page 88
    6. Turn the drive and the mounting bracket over, then slide the slots in the mounting bracket under the tabs at the base of the computer until the tabs hold the bracket in place. 7. Secure the mounting bracket with the retaining screw. Note If the drive does not fit within the internal bay, you can
  • Epson ActionDesk 4000 | User Manual - Page 89
    your system. Before you install a drive in the upper drive bay, remove the cover. Once you have the drive installed, replace the cover, following the instructions in Chapter 4. Installing and Removing Drives 5-13
  • Epson ActionDesk 4000 | User Manual - Page 90
    a drive later (or you are installing a drive that you don't need to access). 2. Remove any brackets or mounting frames from the drive. See page 5-3 for instructions. 5-14 Installing and Removing Drives
  • Epson ActionDesk 4000 | User Manual - Page 91
    3. Slide the drive into the bay until it is flush with the front of the computer. 4. Align the slots at the side of the drive bay with the mounting holes in the drive. Then secure both sides of the drive to the drive bay using the retaining screws. Installing and Removing Drives 5-15
  • Epson ActionDesk 4000 | User Manual - Page 92
    Connecting the Drive and Power Cables To connect the drive to the computer, you need to connect both the drive ribbon cable and a power supply cable. Follow the steps below. 1. If you are installing a diskette drive, locate the diskette drive ribbon cable. (The connector in the middle of the cable
  • Epson ActionDesk 4000 | User Manual - Page 93
    3. Locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) 4. Align the notched corners of the power supply cable connector with the notched corners of the drive's power supply connector (such as the one shown below).
  • Epson ActionDesk 4000 | User Manual - Page 94
    ; then pull it out of the slot. 4. Once you have removed the drive, replace the faceplate by inserting one side of the plate, then gently guiding the other side into place. You will hear it snap into place. Reconnecting the Drive and Power Cables to the Diskette Drive in the Lower
  • Epson ActionDesk 4000 | User Manual - Page 95
    2. Identify pin 1 on the drive and align the connector so that the red wire is at pin 1, as shown below. Push in the connector. 3. Locate the multi-colored power supply cable with the small connector. This cable is attached to the system board rather than the power supply. 4. Position the power
  • Epson ActionDesk 4000 | User Manual - Page 96
    Post-installation Procedures After you install or remove your drive(s) and replace the cover on your computer, you need to run the SETUP program to define the correct configuration for your newly installed drive. See Chapter 2 for instructions. 5-20 Installing and Removing Drives
  • Epson ActionDesk 4000 | User Manual - Page 97
    adapter and monitor. Your computer's built-in VGA adapter is 100% compatible with IBM VGA. This adapter allows you to use the computer with Epson VGA monitors, other brands of VGA monitors, and VGA compatible, multifrequency monitors that use analog input. The drivers described in this chapter work
  • Epson ActionDesk 4000 | User Manual - Page 98
    for installation instructions.) The resolutions your system can support for each application depend on the size of your video memory. The Drivers diskette that came with your computer contains drivers for Microsoft Windows, version 3.1. Other drivers are available from the Epson
  • Epson ActionDesk 4000 | User Manual - Page 99
    Installing the Windows Drivers If you have not yet installed Windows 3.1, follow the instructions in your Windows documentation to install it. Select VGA as the default display device. Then follow these steps to install the new drivers: 1. Within Windows,
  • Epson ActionDesk 4000 | User Manual - Page 100
    7. Select the driver you want and press Enter. 8. When you see Accept the configuration as shown above, press Enter. 9. Follow the rest of the instructions on the screen and in your Windows documentation to complete the installation. To change your VGA resolution, you can run the Setup program from
  • Epson ActionDesk 4000 | User Manual - Page 101
    to install the IDE drivers: 1. Insert the Drivers diskette in drive A. 2. Log onto drive A. 3. Type the following and press Enter: IDESETUP 4. Follow the instructions on the screen to install the IDE drivers on your hard disk. After installing the drivers, the system reboots. Installing VGA and IDE
  • Epson ActionDesk 4000 | User Manual - Page 102
    Not all hard disk drives can take advantage of this feature. To take advantage of the local bus IDE interface, your hard disk drive must support a 32-bit data path that utilizes double-word I/O. To find out whether your hard drive utilizes double-word I/O, see the hardware specifications for the
  • Epson ActionDesk 4000 | User Manual - Page 103
    The troubleshooting suggestions in this chapter are organized in general categories, such as "The computer will not start." Within each category, a more specific problem is described with possible solutions. If the suggestions here do not solve the problem, contact your Epson service representative
  • Epson ActionDesk 4000 | User Manual - Page 104
    MS-DOS prompt, type TYPE CONFIG.SYS and press Enter to see a listing of your CONFIG.SYS file. This file contains your system configuration information. 7-2 Troubleshooting
  • Epson ActionDesk 4000 | User Manual - Page 105
    start. Check the electrical outlet for power. Turn off your computer and unplug the power cord. Plug a lamp into the outlet and turn it on. Troubleshooting 7-3
  • Epson ActionDesk 4000 | User Manual - Page 106
    the chip. you reset the computer, but if still does not respond. Try turning the computer off, wait 20 seconds, and turn it on again. 7-4 Troubleshooting
  • Epson ActionDesk 4000 | User Manual - Page 107
    manual(s) for the power requirements for your option card(s). Then check Appendix A to see if you have exceeded the option slot power limits. Keyboard Problems the keyboard is lit, press NumLock to turn off the function. Monitor Problems There is no display on the screen. Check that the monitor's
  • Epson ActionDesk 4000 | User Manual - Page 108
    into the wall outlet and turn it on. If the light turns on, your monitor may be faulty. Diskette Problems You see a diskette error message. Reinsert the diskette, making sure you insert it all the way. If the are not inserting a high-density diskette in a double-density drive. 7-6 Troubleshooting
  • Epson ActionDesk 4000 | User Manual - Page 109
    is formatted. See your operating system documentation for instructions on formatting diskettes. You may have a defective to use special utilities or diagnostics to solve this problem. Diskette Drive Problems A newly-installed diskette drive is not working service representative. Troubleshooting 7-7
  • Epson ActionDesk 4000 | User Manual - Page 110
    To take advantage of the local bus IDE interface, your hard disk drive must support a 32-bit data path that utilizes double-word I/O. You see a hard disk system manual for instructions. Also, make sure your hard disk drive has been physically formatted by the manufacturer. (All Epson-supplied
  • Epson ActionDesk 4000 | User Manual - Page 111
    hard disk or you are seeing read/write errors, the disk may have a physical problem. Contact your service representative. Password Problems You hove forgotten your password. You must discharge your CMOS memory. To do this, computer and set J34 back to 2-3 before you start work. Troubleshooting 7-9
  • Epson ActionDesk 4000 | User Manual - Page 112
    Problems you need help, contact your software manufacturer. The application program is having trouble reading a key disk. You may be running an application that requires . If necessary, add additional memory using the instructions in Chapter 4. Printer Problems The printer does not work at all. Check
  • Epson ActionDesk 4000 | User Manual - Page 113
    manual for the printer's correct DIP switch or control panel settings. Also, make sure you have the proper drivers installed for your printer and make sure you've selected the correct printer within your software application. Option Card Problems display card in this computer. Troubleshooting 7-11
  • Epson ActionDesk 4000 | User Manual - Page 114
    you are using the proper cable to connect the device to the card. Memory Module Problems The memory count displayed by the power-on diagnostics program is incorrect. You may have came with your mouse for instructions. (You don't need to install a mouse driver for Windows 3.1.) 7-12 Troubleshooting
  • Epson ActionDesk 4000 | User Manual - Page 115
    until it is convenient for you to have it serviced. External Cache Problems The cache displayed by the power-on diagnostics program is instructions on changing the jumper settings or information on installing external cache; see Chapter 2 for instructions on using the SETUP program. Troubleshooting
  • Epson ActionDesk 4000 | User Manual - Page 116
    in EPROM on main system board 1MB DRAM on main system board; expandable to 2MB using two ZIP chips Supports shadowing of system and video BIOS ROM into RAM 8KB of internal cache; supports 64KB, 128KB, or 256KB of external cache using 28-pin, 8 x 8, 20ns DIP chips or 28-pin, 32 x 8, 20ns
  • Epson ActionDesk 4000 | User Manual - Page 117
    to two diskette drives or one diskette drive and one tape drive High-speed, 32-bit local bus IDE interface on main system board supports up to two IDE hard disk drives with built-in controller; BIOS provides hard disk auto-sensing function VGA interface for fixed or multi-frequency
  • Epson ActionDesk 4000 | User Manual - Page 118
    , half-height drives Externally accessible mounts: One 3½-inch wide, third-height drive and one 5¼-inch wide, half-height drive Your system supports the following diskette drives: 3.5-inch diskette drive, 1.44MB (high-density) storage capacity 5.25-inch diskette drive, 1.2MB (high-density) storage
  • Epson ActionDesk 4000 | User Manual - Page 119
    Hard disk drives Other devices 3½-inch form factor hard disk drive(s), up to half-height size; maximum of two drives Epson IDE hard disk drives are available in BOMB, 120MB, 170MB, 240MB, 250MB, and 340MB Half-height tape drive, CD-ROM, or other storage device; 5¼-inch
  • Epson ActionDesk 4000 | User Manual - Page 120
    Option Slot Power limits (Total) Maximum current For all slots +5 volts 4.6 Amps - 5 Volts 0.1 Amps +12 volts 1.8 Amps -12 Volts 0.1 Amps Environmental Requirements Condition Non-operating Operating range range Storage range Temperature 41° to 90°F (5° to 32° C) -4° to 140° F (-20° to 60
  • Epson ActionDesk 4000 | User Manual - Page 121
    HDD w/embedded AT controller 170MB HDD w/embedded At controller 240MB HDD w/embedded At controller 340MB HDD w/embedded At controller Tape backup drive Epson 250 MB tape backup unit Memory expansion kits System memory 4MB SIMM memory expansion kit 8MB SIMM memory expansion kit 160MB SIMM
  • Epson ActionDesk 4000 | User Manual - Page 122
    1000 (2MB) ActionLaser 1500 Stylus 800 Ink Jet Printer Microsoft Windows 3.1,3.5" diskettes Epson MS-DOS 6.0, 3.5" diskettes Epson MS-DOS 5.0, 5.25" diskettes Epson MS-DOS 5.0, 3.5" diskettes Epson OS/2, version 2.0 Product code CO16231 C100011 C094001 C09500l C112001 C030001 C092011 C062001
  • Epson ActionDesk 4000 | User Manual - Page 123
    Hard Disk Drive Types Hard disk drive types Size* Sectors/ Landing Type (MB) Cylinders Heads Track Zone Write Precomp 1 10 306 4 17 305 128 2 21 615 4 17 615 300 3 32 615 6 17 615 300 4 65 940 8 17 940 512 5 49 940 6 17 940 512 6 21 615 4 17 615 None 7
  • Epson ActionDesk 4000 | User Manual - Page 124
    Hard disk drive types (continued) Size* Sectors/ Landing Type (MB) cylinders Heads Track Zone Write Precomp 26 21 614 4 17 614 None 2 7 4 2 820 6 17 820 None 28 42 977 5 17 977 None 29 336 1218 15 36 1218 None 30 159 1224 15 17 1224 None 31 71 823 10 17 823
  • Epson ActionDesk 4000 | User Manual - Page 125
    -supplied hard disk drive types Epson drive options Cyl Hd 80MB (Conner CP30084E) 903 4 120MB (Conner CP30104H) 762 8 170MB (Conner CP30174E) 903 8 170MB (Quantum ELS170AT) 1011 15 240MB (Quantum LPS240AT) 723
  • Epson ActionDesk 4000 | User Manual - Page 126
    Connector Pin Assignments Parallel Port Connector (CN3) Parallel port connector pin assignments Pin Signal Pin Signal Pin 1 Storbe 10 ACK* 19 2 Data 0 11 Busy 20 3 Data 1 12 PE 21 4 Data 2 13 Select 22 5 Data 3 14 Auto* 23 6 Data 4 15 Error* 24 7 Data 5 8 Data
  • Epson ActionDesk 4000 | User Manual - Page 127
    Serial Port Connectors (CN4 and CN5) Serial port connector pin assignments Pin Signal Pin 1 Data carrier detect 6 2 Receive data 7 3 Transmit data 8 4 Data terminal ready 9 5 Ground Signal Data set ready Request to send Clear to send Ring indicator Keyboard and Mouse Connectors (
  • Epson ActionDesk 4000 | User Manual - Page 128
    VGA Porf Connector (CN2) VGA port connector pin assignments Pin Signal Pin Signal Pin 1 Red 6 red ground 11 2 Green 3 Blue 4 NC 5 Ground 7 Green ground 12 8 Blue ground 13 9 NC 14 10 GND 15 Signal NC Monitor detect Horizontal sync Vertical sync NC DMA Assignments DMA
  • Epson ActionDesk 4000 | User Manual - Page 129
    Hardware In tempts Hardware interrupts IRQ no. Function IRQ0 Timer output IRQl Keyboard IRQ2 Cascade from IRQ controller 2 IRQ3 Serial port 2 IRQ4 Serial port 1 IRQ5 Parallel port 2 IRQ6 FDD controller IRQ7 Parallel port 1 IRQ8 Real-time clock IRQ9 Reserved IRQl0 Reserved
  • Epson ActionDesk 4000 | User Manual - Page 130
    System Memory Map 000FFFFFFh 000FFF0000h 000FE0000h System BIOS ROM: 64KB Duplicated from 0F0000h Reserved for system board: 64KB Duplicated from 0E0000h Extended memory 64MB (Maximum system memory) 00100000h 1MB 000F0000h System BIOS ROM: 64KB Default Shadow RAM duplicated at FF0000h
  • Epson ActionDesk 4000 | User Manual - Page 131
    System I/O Address Map System I/O address map Hex address Assigned device 000-01F 020-03F DMA controller 1, 8237 Interrupt controller 1, 8259, master 022-024 Chip set configuration register 040-05F timer, 8254 060-06F Keyboard controller, 8042 070-07F (CMOS) Real-time clock NMI (non-
  • Epson ActionDesk 4000 | User Manual - Page 132
    System I/O address map (continued) Hex address Assigned device 378-37F 380-38F 390-393 Parallel printer port 1 SDLC, bisynchronous 2 Cluster 3A0-3AF 3B0-3BF SDLC, bisynchronous 1 Monochrome display and printer adapter 3C0-3CF 3D0-3DF 3F0-3F7 Enhanced graphics adapter Color graphics monitor
  • Epson ActionDesk 4000 | User Manual - Page 133
    Glossary Access speed The time it takes for a device, such as memory or a disk drive, to return data. For example, your computer's SIMMs return data requested by the microprocessor at an access speed of 70ns. Address The location where information is stored in a computer's memory. AUTOEXEC.BAT file
  • Epson ActionDesk 4000 | User Manual - Page 134
    Boot The process a computer performs to check its components and then load the operating system into memory. Bus A wire or group of wires that sends information between components in the computer. The speed of a bus increases by the number and width of the channels the bus uses to move data. Cache A
  • Epson ActionDesk 4000 | User Manual - Page 135
    and output operations. See also Microprocessor. Device driver A file containing instructions that allow your computer to recognize and communicate with a device. option slot. Also called video card. This computer does not support optional display adapter cards. (A VGA display adapter is built into
  • Epson ActionDesk 4000 | User Manual - Page 136
    IDE Integrated Drive Electronics. A type of hard disk drive interface in which the controller is on the drive instead of on a controller card. Your computer includes an interface on the main system board for up to two IDE hard disk drives. Internal cache Cache memory built into your microprocessor.
  • Epson ActionDesk 4000 | User Manual - Page 137
    Main system board The circuit board inside your computer containing the circuitry and components your computer needs to operate. Math coprocessor A device that enables the computer to process mathematical calculations faster by using floating point numbers instead of whole numbers. Megabyte (MB) A
  • Epson ActionDesk 4000 | User Manual - Page 138
    Parallel An interface that transmits data simultaneously over separate wires in a cable. See also Serial. Pathname The directory name(s) you specify to locate a file. For example, the pathname for the file SALES, stored in the subdirectory BUSINESS, is \BUSINESS\SALES. Power-on diagnostics Tests
  • Epson ActionDesk 4000 | User Manual - Page 139
    Refresh rate The frequency with which a monitor can redraw a screen image. The faster the refresh rate, the less the screen will flicker. Reset To restart a computer without turning it off. You can reset your computer by pressing Ctrl Alt Del. Resetting erases all data stored in RAM and reloads your
  • Epson ActionDesk 4000 | User Manual - Page 140
    In a hierarchical disk directory structure, a group of files in a directory within another directory or the root directory. True Color A VGA feature that supports 24-bit-per-pixel color, which enables your VGA interface to display 16.8 million colors. The screen image looks more like a photograph
  • Epson ActionDesk 4000 | User Manual - Page 141
    Write-protect To protect the data on a diskette from being changed by setting the write-protect switch on a 3.5-inch diskette or by placing a write-protect tab over the notch on a 5.25-inch diskette. You cannot change data on a write-protected diskette. ZIf socket Zero Insertion Force. The type of
  • Epson ActionDesk 4000 | User Manual - Page 142
    banks, 4-24-25 configuration, 4-23-24 configuring, 2-6 external, 2-6, 4-5, 4-23-26 installing, 4-23-26 internal, Intro-1, A-1 jumpers, 4-8, 4-23-26 location, 4-5 problems with, 7-13 setting in SETUP, 4-25 sockets, 4-5, 4-22, 4-24 upgrades, Intro-3 Card, see Option cards CD-ROM, Intro-4,5-1, 5-13
  • Epson ActionDesk 4000 | User Manual - Page 143
    drive, 4-7, A-2 hard disk drive, 4-7, A-2 parallel port, A-2 problems, 7-13 VGA, Intro-2, A-2 Conventional memory, 2-4 Coprocessor, math CTRL ALT DEL, 3-3, 3-5, 7-4 CTRL BREAK, 3-2 CTRL C, 3-2 Cursor, 2-2 Customer support, Intro-6-7 D Data, losing, 3-2 Date, setting, 2-3 Daylight savings time, 2-3 DB
  • Epson ActionDesk 4000 | User Manual - Page 144
    Intro-3 Environmental conditions, 1-1 requirements, A-5 Epson Connection, Intro-6-7 Errors diskette drive, 7-7 hard disk drive, 7-8 keyboard, 7-5 read/write, 7-9 Extended memory, 2-4, A-15 VGA, Intro-3, 2-12 External cache, 2-6, 4-5, 4-23-26 External device problems, 7-12 F Faceplate removing, 5-14
  • Epson ActionDesk 4000 | User Manual - Page 145
    5-6 connector, 5-5-7 controller, 4-7, A-2 double-word I/O, 6-6, 7-8 Epson-supplied, A-10 errors, 7-8 formatting, 7-8 installing, Intro-4,5-1-20 jumpers, video memory, 6-2, A-2 Humidity, A-5 I I/O expansion slots, A-3 problems, 7-13 IDE drivers, Intro-3,2-6,6-1, 6-5-6, 7-8-9 IDE hard disk drive,
  • Epson ActionDesk 4000 | User Manual - Page 146
    A-2 configuration, 4-10-11 conventional, 2-4 expansion kits, A-6 extended, 2-4, A-15 installing, Intro-3, 4-10-12 insufficient, 7-10 modules, see SIMMs problems, 7-12 Memory RAM, Intro-1-3,2-4, A-1-2 removing, 4-13-14 ROM, 2-1, 2-7, 2-11, A-1 SIMMs, see SIMMs size, 2-4 standard, A-1 system, Intro
  • Epson ActionDesk 4000 | User Manual - Page 147
    , 4-5, 4-18-20 connectors, 4-17 DIP switches, 7-11 display adapter, 2-4 installing, Intro-3, 4-14-18 power requirements, 4-15, 7-11 problems, 7-11 removing, 4-8, 4-18 video, 2-4 Option slots cover, 4-15 length, Intro-1, A-3 power limits, 4-15, 7-5, A-5 Optional equipment, 1-2, 4-1 Optional memory
  • Epson ActionDesk 4000 | User Manual - Page 148
    Processor speed changing, 3-6-7, A-1 fast, 3-6-7, A-1 keyboard command, 3-6-7 normal, 4-7 problems, 7-10 slow, 3-6-7, 7-10-11, A-1 turbo, 4-7 PS/2 compatible keyboard, A-1 RS-232C ports, A-2; see also Serial ports S Safety instructions, iii-viii, 1-1-2, 4-1 Screen colors, 6-4 Screen resolutions,
  • Epson ActionDesk 4000 | User Manual - Page 149
    option, 2-10 T Tag SRAM, 4-24 Tape drive, Intro-4,5-1, 5-13, A-4, A-6 Technical support, Intro-6-7 Temperature, A-5 Text mode, 6-2 Time, setting, 2-3 Timing requirements, 3-6 Troubleshooting, 7-1-14 True Color support, Intro-1, A-2 TURBO light, 1-7,3-6 Turbo speed, 4-7 Turning off computer, 1-10
  • Epson ActionDesk 4000 | User Manual - Page 150
    U User password, 2-9-10, 3-4-5 User-defined hard disk drive, 2-5-6 Utility, disk compaction, 7-9 V VESA drivers, 6-2 VGA connector, 1-3-5, A-13 controller, Intro-2, A-2 drivers, Intro-3,2-12,6-1-5 IBM, 6-1 interface, Intro-2, A-2 monitor, 1-4-5, 6-1-2, 7-6 port, Intro-1, 1-34,2-4, A-13 resolutions,
  • Epson ActionDesk 4000 | User Manual - Page 151
    4002497
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151