Epson ActionDesk 4000 User Manual - Page 111
Password Problems, performance., You hove, your password.
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Note that a physical format is different from software-based formatting commands, such as the MS-DOS FORMAT command. You have been using your hard disk drive successfully for some time but notice a reduction in performance. The data on the disk may have become fragmented. Back up all your data and use a disk compaction utility to reorganize the files on your disk. Check that your IDE drivers are installed correctly (see Chapter 6). Make sure your CONFIG.SYS has not been altered and that it loads the IDE drivers. If you cannot access data on your hard disk or you are seeing read/write errors, the disk may have a physical problem. Contact your service representative. Password Problems You hove forgotten your password. You must discharge your CMOS memory. To do this, you need to change the setting of jumper J34 to position 3-4. See Chapter 4 for details on changing the jumper. When you turn the computer back on after changing J34, the SETUP values are reset to their factory defaults. Both the Supervisor and the User passwords are disabled. Be sure to turn off the computer and set J34 back to 2-3 before you start work. Troubleshooting 7-9