Epson ActionDesk 4000 User Manual - Page 112

Software Problems, Printer Problems, application program, reading a, disk., Your application has

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Software Problems The application program does not start. Check that you are following the correct procedure for starting the program and that it is installed correctly. If you do not have a hard disk, make sure the correct diskette is in the diskette drive. If you need help, contact your software manufacturer. The application program is having trouble reading a key disk. You may be running an application that requires a slower processor speed. You need to change the turbo switch jumper, J22. See Chapter 4 for information on changing the jumper. Your application has locked the computer, making if unresponsive to keyboard commands. Reset the computer and try again. If resetting the computer does not help, turn it off, wait 20 seconds, then turn it on again. Some software, like OS/2,®UNIX,® or NetWare 3.11, needs a minimum of 4MB to 8MB of RAM to work correctly. Check your software documentation for the minimum memory requirements. If necessary, add additional memory using the instructions in Chapter 4. Printer Problems The printer does not work at all. Check that the printer has power and is properly connected to the computer. Also make sure your printer has paper in it. 7-10 Troubleshooting

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Software Problems
The
application program
does not
start.
Check that you are following the correct procedure for starting
the program and that it is installed correctly. If you do not have
a hard disk, make sure the correct diskette is in the diskette
drive. If you need help, contact your software manufacturer.
The
application program
is
having
trouble
reading a
key
disk.
You may be running an application that requires a slower
processor speed. You need to change the turbo switch jumper,
J22. See Chapter 4 for information on changing the jumper.
Your application has
locked the computer,
making
if
unresponsive to keyboard
commands.
Reset the computer and try again. If resetting the computer
does not help, turn it off, wait 20 seconds, then turn it on again.
Some software, like OS/2,
®
UNIX,
®
or NetWare 3.11, needs a
minimum of 4MB to 8MB of RAM to work correctly. Check
your software documentation for the minimum memory
requirements. If necessary, add additional memory using the
instructions in Chapter 4.
Printer Problems
The printer does not work at all.
Check that the printer has power and is properly connected to
the computer. Also make sure your printer has paper in it.
7-10 Troubleshooting