Epson ActionDesk 4000 User Manual - Page 110

Hard Disk Drive Problems, A newly-installed hard disk, working properly or, performance, expect.

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Hard Disk Drive Problems A newly-installed hard disk drive is not working properly or ifs performance is not what you expect. Make sure you have installed the drive correctly and check all cable connections. Also, check the jumper settings on your drive. Check that you have installed the IDE drivers on your hard disk (see Chapter 6). To take advantage of the local bus IDE interface, your hard disk drive must support a 32-bit data path that utilizes double-word I/O. You see a hard disk drive error when you start your system. Run SETUP and check that your system is auto-sensing the correct drive type. If auto-sensing is enabled and SETUP displays information that does not match your drive, you may need to define your own drive type. See Chapter 2 for setup information. Make sure the jumpers on the system board are set correctly. Jumper J31 enables or disables the IDE hard disk drive controller. See Chapter 4 for jumper information. You are unable to store data on the hard disk drive. If your drive was not configured, make sure you have partitioned and formatted it correctly for your operating system. See your operating system manual for instructions. Also, make sure your hard disk drive has been physically formatted by the manufacturer. (All Epson-supplied drives are physically formatted at the factory.) If it has not been physically formatted, use the format utility that came with the drive to format it before you partition it or install the operating system. 7-8 Troubleshooting

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Hard Disk Drive Problems
A newly-installed hard disk
drive is not
working properly or
ifs
performance
is not
what you
expect.
Make sure you have installed the drive correctly and check all
cable connections. Also, check the jumper settings on your
drive.
Check that you have installed the IDE drivers on your hard
disk (see Chapter 6). To take advantage of the local bus IDE
interface, your hard disk drive must support a 32-bit data path
that utilizes double-word I/O.
You see a hard disk
drive error when you
start your
system.
Run SETUP and check that your system is auto-sensing the
correct drive type. If auto-sensing is enabled and SETUP
displays information that does not match your drive, you may
need to define your own drive type. See Chapter 2 for setup
information.
Make sure the jumpers on the system board are set correctly.
Jumper J31 enables or disables the IDE hard disk drive
controller. See Chapter 4 for jumper information.
You
are
unable to
store
data
on the
hard disk
drive.
If your drive was not configured, make sure you have
partitioned and formatted it correctly for your operating
system. See your operating system manual for instructions.
Also, make sure your hard disk drive has been physically
formatted by the manufacturer. (All Epson-supplied drives are
physically formatted at the factory.) If it has not been physically
formatted, use the format utility that came with the drive to
format it before you partition it or install the operating system.
7-8 Troubleshooting