Epson C264011 User Manual - Page 135

Solving Printing Problems, Windows System Requirements, Running a Printer Operation Check

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All lights are off Possible cause The printer is not receiving power. If the printer won't print, first check that: The printer is turned on and the P power light is on, but not flashing. Paper is loaded in the printer. The printer is plugged into a working electrical outlet that's not controlled by a switch or timer. The interface cable is securely connected to the printer and computer. If you still can't print, check the following solutions. Solution Try these solutions: Make sure the printer is turned on. Turn off the power and plug in the power cord securely. Make sure the outlet is operable and not controlled by a switch or timer. Try another outlet. Only the Ppower light is on, but nothing prints Possible cause Solution The interface cable is disconnected. Turn off your printer and computer, then connect the cable securely. Make sure the cable meets the printer's specifications, as described in Windows System Requirements and Macintosh System Requirements. The printer has an internal problem. Turn off the printer and computer, disconnect the interface cable, and run a printer check as described in Running a Printer Operation Check.

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If the printer won’t print, first check that:
The printer is turned on and the
P
power light is on, but not flashing.
Paper is loaded in the printer.
The printer is plugged into a working electrical outlet that’s not
controlled by a switch or timer.
The interface cable is securely connected to the printer and computer.
If you still can’t print, check the following solutions.
All lights are off
Only the
P
power light is on, but nothing prints
Possible cause
Solution
The printer is not
receiving power.
Try these solutions:
Make sure the printer is turned on.
Turn off the power and plug in the power cord securely.
Make sure the outlet is operable and not controlled by a switch or
timer. Try another outlet.
Possible cause
Solution
The interface cable is
disconnected.
Turn off your printer and computer, then connect the cable securely.
Make sure the cable meets the printer’s specifications, as described in
Windows System Requirements
and
Macintosh System Requirements
.
The printer has an
internal problem.
Turn off the printer and computer, disconnect the interface cable, and
run a printer check as described in
Running a Printer Operation Check
.