Epson Endeavor User Manual

Epson Endeavor Manual

Epson Endeavor manual content summary:

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    EPSON® Endeavor User's Guide Daily usage, options, diagnostics and troubleshooting
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    installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio and television reception. However, there is no guarantee that interference will not occur in a particular
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    EPSON@ User's Guide a9 This manual is printed on recycled paper and is 100% recyclable.
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    IMPORTANT NOTICE DISCLAIMER OF WARRANTY Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties of merchantability and fitness for a particular purpose or for any indirect,
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    and save them for later reference. 2. Follow all warnings and instructions marked on the computer. 3. Unplug the computer from the wall outlet before cleaning. Use a damp cloth for cleaning; do not use liquid or aerosol cleaners. 4.
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    13. Except as specifically explained in this User's Guide, do not attempt to service the computer yourself. Refer all servicing to qualified service personnel. 14. Unplug the computer from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the
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    tous les avertissements et les instructions indiqués sur l'ordinateur. 3. 5. Ne pas placer l'ordinateur sur un chariot, un support, ou une table instable. 6. Les events dans le inserer la fiche dans la prise, on doit retenir les services d'un electricien ou remplacer la prise. Ne jamais utiliser
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    qui sont énumérées dans les instructions de fonctionnement. Tout ajustement inadequat de tout autre controle peut provoquer un dommage et souvent necessiter des reparations élaborées par un technicien qualifié afin de remettre l'appareil en service. D. Lorsqu'on a echappe l'ordinateur ou que
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    Introduction VGA Utilities 2 Optional Equipment 2 Memory 2 Drives 3 Over Drive Processor 3 Math Coprocessor 3 Alternate VGA Interface 3 How to Use This Manual 4 Chapter 1 Using Your Computer Turning On the Computer l-2 Turning Off the Computer l-5 Using Disks and Disk Drives 1-5 How Disks
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    Changing the Processor Speed l-24 Preparing the Hard Disk for Moving l-26 Using AUTOEXEC.BAT and Other Batch Files l-27 Chapter 2 Installing and Removing Options How to Use This Chapter 2-2 Locating the Internal Components 2-3 Removing the Cover 2-4 Changing the Jumper Settings 2-6 Setting
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    Installing a Drive in a Horizontal Bay 3-17 Attaching Mounting Frames to a Hard Disk 3-19 Installing the Drive 3-20 Connecting the Cables 3-24 Removing a Drive From a Horizontal Bay 3-29 Connecting the Hard Disk Drive Ribbon Cable to the System Board 3-33 Post-installation Procedures 3-36
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    Chapter 6 Troubleshooting Identifying Your System 6-l Error Messages 6-2 The Computer Won't Start 6-6 The Computer Does Not Respond 6-7 Restoring the Power Supply 6-9 Password Problems 6-10 Accessing Your System 6-11 Keyboard Problems 6-12 Monitor Problems 6-13 Diskette Problems 6-15
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    Epson® computer is a fast, high-performance system offering flexibility and expandability in a compact design. It provides the following features: cl 486SX/25, 486DX/33, or 486DX2/50 microprocessor cl 4MB of internal memory, expandable to 32MB cl System and video BIOS option slots Cl Support for up
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    of video memory installed, the VGA controller supports resolutions up to 1024 x 768 in comes with special MS-DOS® VGA drivers and utilities for use with the VGA Utilities Guide for installation instructions. Optional (Installation instructions are provided in Chapters 2 and 3 of this manual.) Memory
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    Drives Your system can support up to three internal mass storage devices, including hard disk drives, diskette drives, a tape drive, or a CD-ROM drive. As your storage needs expand, you
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    the procedure for formatting a hard disk. Chapter 6 contains troubleshooting tips. Appendix A lists the specifications of your computer. At the end of this manual, you'll find a Glossary and an Index. Note Please see the Setup Guide for instructions on setting up your system and running the SETUP
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    Chapter 1 Using Your Computer This chapter briefly describes the following operations: Cl Turning the computer on and off Ll Using disks and disk drives 0 Using special keys on the keyboard Q Stopping a command or program Cl Resetting the computer CI Using a password 0 Changing the processor speed
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    If you want basic information on turning the computer on and off, using your disk drives and keyboard, stopping commands, or resetting the computer, read the first five sections in this chapter. If you are familiar with these aspects of operating a computer, you can skip to page l-23 to learn about
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    operating system diskette each time you turn on your system so the computer can copy the operating system to its memory. See your operating system manual for more information. 3. To turn on the computer, press the power button located on the right side of the front panel, as shown below. power
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    ) to run the SETUP program to correct the information. (See Chapter 2 of the Setup Guide for instructions.) If you do not want to run SETUP, do nothing. After about five seconds your computer such as C : \> or A>. See your application program manuals for further instructions. l-4 Using Your Computer
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    Turning Off the Computer Whenever you turn off your system, follow these steps: 1. Save your data and exit any application program you are using. 2. Check the hard disk drive light and the diskette drive light(s) to make sure they are not on. Do not turn off the computer if a drive light is on,
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    How Disks Store Data Diskettes are made of flexible plastic coated with magnetic material. This plastic is enclosed in a square jacket that is either hard (M-inch diskette) or slightly flexible (5.25-inch diskette). Unlike a diskette, a hard disk is rigid and fixed in place. It is sealed in a
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    Double-sided and high-density diskettes have 80 tracks on each side and double-sided, double-density diskettes have either 40 or 80 tracks on each side. Diskettes can have 8, 9, 15, or 18 sectors per track. A hard disk consists of two or more platters stacked on top of one another and thus has four
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    1.2MB drive-Use 5.25-inch, double-sided, high-density, 96 TPI, 1.2MB diskettes. These diskettes contain 80 tracks per side, 15 sectors per track, and hold up to 1.2MB of information (approximately 500 pages of text). 720KB drive-Use 3.5-inch, double-sided, double-density, 135 TPI, 720KB diskettes.
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    in a l&MB drive or a 360KB diskette in a 1.2MB drive, make sure you include the correct parameter in your format command. See your operating system manual for instructions. If you have any combination of the above drives (1 &MB, 1.2MB, 720KB, or 360KB) and you are using MS-DOS, you can copy files
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    Caring for Diskettes and Diskette Drives Follow these basic precautions to protect your diskettes and avoid losing data: 0 Remove all diskettes before you turn off the computer. If you have a diskette that contains data you don't want to accidentally write over or erase, be sure you write-protect it
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    CI Do not place diskettes on top of your monitor or near an external hard disk drive. Always hold a 5.25-inch diskette by its protective jacket and never touch the magnetic surface (exposed by the read/write slot). The oils on your fingertips can damage it. Q Never wipe, brush, or try to clean
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    Write-protecting Diskettes You can write-protect a diskette to prevent its data from being altered. When a diskette is write-protected, you can read it and copy data from it, but you cannot store new data on it or delete any files it contains. On a 3.5-inch diskette, the write-protect device is a
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    To write-protect a 5.25-inch diskette, cover the small, rectangular notch (shown below) with an adhesive write-protect tab. Write-protect tabs usually are included in a new package of blank 5.25-inch diskettes. To remove the write protection, peel off the write-protect tab. Note Some program
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    inserting and Removing Diskettes To insert a diskette into a 3.5-inch drive, hold the diskette with the label facing up and the metal shutter leading into the drive as shown in the following illustration. Slide the diskette into the drive until it clicks into place. release button metal shutter When
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    To insert a diskette into a 5.25-inch drive, hold the diskette with the label facing up and the read/write slot leading into the drive, as shown below. latch read/write slot Slide the diskette all the way into the slot. Then turn the latch down to lock it in a vertical position. This keeps the
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    Caution Never remove a diskette or reset or turn off the computer while a diskette drive light is on. You could lose data. Also, remove all diskettes before you turn off the computer. Using a Single Diskette Drive System Most operating systems expect the computer to have at least two diskette drives
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    diskette, so be sure you do not want to save any of the files on a used diskette before you format it. See your operating system manual for instructions on formatting diskettes. Making Backup Copies It is important to make copies of all your data and system diskettes. Make backup (or working) copies
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    systems let you keep related files together in directories and subdirectories so they are easy to find and use. See your operating system manual for instructions on managing your files and directories. Note A hard disk must be partitioned and formatted before you can use it. Be sure you have
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    Backing up the hard disk While the hard disk is very reliable, it is essential to back up your hard disk files to diskettes or tapes in case you lose some data accidentally. Make copies of all your system and application program diskettes before copying the programs to the hard disk. After you
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    Special Keys on the Keyboard Certain keys on your keyboard serve special functions when your computer is running your operating system or application programs, as described in the table below. Special key functions 1-20 Using Your Computer
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    Special key functions (continued) 1 Key Purpose [-)-IF12 Perform special functions within application programs. I- (PrtSc) Prints the screen display on a printer. @bid (Req) Generates the System Request function in some application programs (used with [). [scmw Controls scrolling in some
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    press IBlete_]. The screen goes blank for a moment and then the computer should reload your operating system. If resetting the computer does not correct the problem, you probably need to turn it off and reboot it. Remove any diskette(s) from the diskette drive(s). Turn off the computer and wait 20
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    If you do not know the correct password, see "Password Problems" in Chapter 6. Changing or Deleting a Password To change or delete your password, you must run the SETUP program and follow the instructions for entering a password in Chapter 2 of the Setup Guide. If you do not know your password, see
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    programs will work faster. However, certain application programs have specific timing requirements and can run only at the slower speed. See your software manual to determine if this is the case. Some copy-protected programs require the computer to run at low speed while accessing the program on
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    You can change the processor speed temporarily by entering one of the following commands from the numeric keypad on your keyboard: Ll To select low speed, press [')(~)[-I. Ll To select high speed, press [ctrf) [r)m. (Hold down the [F) key and the [T) key simultaneously and then press the m or I-1
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    locks them securely in position. This protects the hard disk from being damaged if the computer is bumped accidentally. Many hard disk drives, including all Epson drives, automatically park their heads when you turn off the computer. If your hard disk drive does not do this, or if you are not
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    Using AUTOEXEC.BAT and Other Batch files If you are using MS-DOS to access your application programs, you may find that there are commands you need to run frequently. You can automate the execution of these commands by listing them in a special file called a batch file. When you type the name of the
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    on your system board to provide this increased performance. (Alternatively, on the 4865X/25 system you can install a 487SX/25 chip to provide math coprocessor support.) Installing and Removing Options 2-1
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    card Ll Replace the cover. Follow the steps in the first section to remove the cover, and then go to the appropriate section for the instructions you need. When you finish, see the instructions at the end of this chapter to replace the computer's cover. 2-2 Installing and Removing Options
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    Locating the lnternal Components As you follow the instructions in this chapter, refer to the following illustration to locate the different components inside your computer. Installing and Removing Options 2-3
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    Removing the Cover You need to remove the computer's cover to install any of the options described in this chapter or to install or remove a disk drive (as described in Chapter 3). Follow these steps: 1. Turn off the computer and then any peripheral devices (including the monitor and printer). 2.
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    6. Turn the computer around again so that the front panel is facing you. 7. Grasp the sides of the cover and pull it straight toward you until it stops, just before it reaches the front of the computer. Then lift it off at an angle as shown below. 8. Set the cover aside. 9. Ground yourself to the
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    a new microprocessor) 0 Change the processor speed. If you need to change any jumper settings, or if you want to check the current settings, follow the instructions in this section. The following tables list the jumper settings and their functions. 2-6 Installing and Removing Options
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    Adapter, CMOS, and PQFP jumper settings l Factory setting *l Two pin jumpers Processor jumper settings You need to change the processor jumper settings when you upgrade your system by installing a new processor chip. Make sure the jumper settings for J10, Jll, and J12 correspond to the type of chip
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    Note If the microprocessor in your system is a PQFP type, it is surface-mounted on the main system board. This means that if you install an OverDrive processor, you can install it in the empty OverDrive socket. In this case, you need to disable the original microprocessor by moving jumper J23 to
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    to access the jumpers. See page 2-20. 3. If the option card connector board is in your way, you can remove it. See page 2-21 for instructions. Installing and Removing Options 2-9
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    or damage any surrounding components on the main system board. 5. If you removed the option card connector board, replace it now. See page 2-22 for instructions. 6. Replace any option cards you removed. See page 2-16 for
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    Memory Modules (SIMMs) Your computer comes with 4MB of memory installed in a SIMM socket. By installing memory modules-also called SIMMs (single inline memory modules)-you can increase the amount of memory in your computer up to 32MB. There are two SIMM sockets on the main system board, and each can
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    of memory you want. See the table above. Your computer can use any SIMM that complies with industry standards; however, it is best to use Epson SIMM option kits to ensure reliability and compatibility. Once you have the SIMMs you need, you can install them in your computer. Follow the
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    sockets near the front of the computer. 2. Remove any option cards that may be blocking your access to the SIMM sockets. See page 2-20 for instructions. 3. Position the SIMM over the socket at an angle, as shown below. The components on the SIMM should face the outside of the computer. Installing
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    firmly in the slot. Then tilt it upright, as shown below, guiding the hole at each end of the SIMM over the retaining post for the second SIMM. 6. Replace any option cards you removed. See page 2-16 for instructions. 7. The next time you turn on your computer, run the SETUP program so your computer
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    ones, for example), follow the steps below. 1. Remove any option cards that may be blocking your access to the SIMM sockets. See page 2-20 for instructions. 2. Use your fingers or two small screwdrivers to carefully pull away the tabs that secure the SIMM at each end. As you pull away the
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    bottom, it will not fit in any of the option slots in your computer. If you are installing a high-resolution graphics adapter card, follow the instructions below to install the adapter card; then see "Using the Alternate VGA Interface" on page 2-26 to connect the card to the VGA feature connector
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    Follow these steps to install an option card: 1. If this is the first time you are installing a card in the option slot, you need to remove the metal cover for that slot on the inside back panel. Remove the retaining screw securing the option slot cover to the computer. (Keep the screw to secure the
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    switches or jumpers on it, if necessary. (Check the option card instructions.) When you handle the card, be careful not to touch any case you remove the card later. 4. Hold the card along the top comers and guide it into the connector, as shown below. (If you're installing a full-length card
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    computer with the retaining screw. Note If you installed a high-resolution graphics adapter card, see "Using the Alternate VGA Interface," on page 2-26, for further instructions. Installing and Removing Options 2-19
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    slot. 2. Set the card aside with the component side facing up. When you are ready to re-install the option card, see page 2-16 for instructions. 2-20 Installing and Removing Options
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    components on the main system board, such as jumpers or the disk drive controllers. 'Follow these steps: 1. Remove any option cards. (See the instructions above.) 2. Remove the retaining screw securing the bracket on the option card connector board to the power supply. 3. Pull the board straight up
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    . 2. Secure the board to the power supply with its retaining screw. Now you can re-install any option cards you removed. See page 2-16 for instructions. 2-22 Installing and Removing Options
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    with built-in math coprocessor. Complete instructions for installing the processor are provided in the manual that comes with it. Please follow those instructions carefully, along with the following guidelines: Although the OverDrive processor User's Guide instructs you to remove the main system
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    resolutions up to 1024 x 768 on your monitor. The following table lists which video DRAM DIP parts you can install on the main system board. Supported video DRAM chips Installing the Memory Chips You need four memory chips to install the optional memory. For the memory to work properly, you must
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    2. If there is an option card in your way, remove it. See page 2-20 for instructions. Caution To avoid generating static electricity and damaging the memory chips, ground yourself by touching the metal surface on the inside of the computer's back
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    . 9. You may want to run the VGA utility CLMODE to see your increased video memory. For instructions, see the VGA Utilities Guide. Using the Alternate VGA interface Your computer includes an alternate VGA interface (feature connector) on the main system board. This connector allows you to
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    Follow these steps: 1. If you have not already done so, follow the instructions on page 2-16 ("Installing an Option Card") to install the graphics adapter cable to the appropriate interface on the adapter card. (Check your graphics card manual for instructions.) Installing and Removing Options 2-27
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    on the main system board. After you install the card, connect your monitor to the computer. If your monitor came with its own manual, follow the instructions there. Otherwise, just insert your monitor connector into the adapter card port instead of the built-in port. 2-28 Installing and Removing
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    Replacing the Cover When you are ready to replace the computer's cover, follow these steps: 1. Facing the front of the computer, position the cover so the lip on its bottom edge slides under the guiderails along both sides of the computer case, as shown below. 2. Lower the cover and slide it
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    the computer's configuration. See Chapter 2 of the Setup Guide for instructions. Additionally, you may need to add some commands to your configuration files. See your operating system manual and the manual that came with your optional equipment for instructions. You may also want to test a newly
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    in this chapter describe how to install and remove optional Epson drives in your computer. You can use these instructions to install a variety of devices, including diskette drives, hard disk drives, a CD-ROM drive, or a tape drive. Although your drive may look different from the
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    Your computer can hold up to three drives. There are two horizontal drive bays and one vertical drive bay. The upper horizontal bay contains the diskette drive that came with your system. If your system came with only one diskette drive, you can install an additional device of one of the following
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    This Chapter To install or remove a drive, first remove the computer's cover as described on page 2-4. Then see the table below for a guide to the instructions you should follow next in this chapter. After you install or remove your drive(s), replace the computer's cover as described on page 2-29
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    Setting the Hard Disk Drive Jumpers Most hard disk drives have jumpers that must be set for the drive to work properly with the computer. The jumpers tell the computer whether you are using one hard disk drive or two. If you purchased your computer with a hard disk drive already installed, these
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    in the vertical drive bay Q Connecting the cables. Note Before you install a hard disk drive, be sure to check the jumpers on the drive. For instructions, see page 3-4. Installing and Removing Drives 3-5
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    Removing the Mounting Frames Your hard disk drive may have mounting frames attached to it, as shown below. You need to remove these frames before you can install the drive in the vertical bay. mounting frames 3-6 Installing and Removing Drives
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    Follow these steps to remove the mounting frames: 1. On your hard disk drive, there may be a plastic guiderail and metal grounding plate attached to one of the mounting frames. If so, remove the screws securing them to the mounting frame, as shown below, and remove the guiderail and grounding plate.
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    Installing the Hard Disk To install the hard disk drive, you first need to attach it to the mounting plate in the vertical drive bay. Follow these steps: 1. Remove the screw securing the mounting plate to the horizontal drive bays and set it aside. Then slide the mounting plate in the direction of
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    2. Turn the hard disk drive so the components face up and the connectors face left. Then place the mounting plate on the hard disk drive and align the four holes in the plate with the four holes in the drive, as shown below. bracket connectors holes The bracket on the mounting plate should be on
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    4. Hold the drive so the mounting plate faces the horizontal drive bays (with the bracket over the top) and the connectors face the back of the computer, as shown below. The two tabs at the bottom of the mounting plate should be just above the two slots in the computer case. 3-10 Installing and
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    5. Lower the tabs into the corresponding slots in the computer case. Slide the drive in the direction of the arrow, until the hole in the bracket is aligned with the hole on top of the horizontal drive bays. bracket 6. Secure the mounting plate with the screw, as shown above. Installing and Removing
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    you areinstalling your computer's first hard disk drive, you need to connect the hard disk drive ribbon cable to the system board now. Follow the instructions on page 3-33 and then return here. 2. The hard disk drive ribbon cable should be connected to the main system board. Locate the free
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    power 4. Make sure the holes in the cable connector fit over all the pins in the hard disk drive connector; then push in the connector. Caution If you do not correctly align the holes with the pins, you could severely damage your hard disk drive when you push in the cable connector. Installing and
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    5. Locate one of the power supply cables that lead from the power supply (behind the horizontal drive bays). The power supply cables may be secured in a plastic band on the side of the power supply. If so, unfasten the band to free the cables. The cables are labelled PA, PB, PC, and PD; you can use
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    Removing a Hard Disk From the Vertcal Bay Follow these steps to remove a hard disk drive from the vertical drive bay: 1. Disconnect the hard disk drive ribbon cable and power supply cable from the back of the drive, as shown below. Grasp the cable connectors and pull them straight out from the
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    2. Remove the retaining screw securing the hard disk drive and mounting plate to the horizontal drive bays. Then slide the hard disk drive and mounting plate in the direction of the arrow, shown below, and lift them out of the computer. 3. Remove the four screws securing the mounting plate to the
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    a drive in a horizontal drive bay. Although the illustrations show a diskette or hard disk drive in the lower bay, you can use these same instructions to install a diskette drive in the upper bay. Here you'll find steps for the following procedures: Attaching the mounting frames to a hard disk
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    Depending on the type of drive you are installing, you may need to attach mounting frames to it before you install it in a horizontal bay. Follow these guidelines: If you are installing a diskette drive, skip to "Installing the Drive" on page 3-20. If you are installing a hard disk drive that has a
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    Attaching Mounting Frames to a Hard Disk To attach mounting frames to a hard disk drive, follow these steps: 1. Locate the two mounting frames and four screws that came with the drive. 2. As shown below, place a mounting frame on top of one side of the drive and align it so that the holes in the
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    Installing the Drive Follow these steps to install the drive in a horizontal drive bay: 1. Locate the two metal guiderails and six screws that came with the computer. 2. Using the appropriate screw holes, attach one guiderail to each side of the drive (or each mounting frame, if attached), as shown
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    3. If you are installing a drive in the lower bay, remove the two, retaining screws securing the metal drive bay cover to the front of the computer and remove the cover. Store it in a safe place and save the screws to use later in these steps. 4. If you are installing a 5.25-inch diskette drive,
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    5. To insert a diskette drive, align the guiderails on each side of the drive with the notches on each side of the drive bay and slide the drive into the bay as far as it will go, as shown below. Secure the guiderails to the computer case with the two retaining screws. 3-22 Installing and Removing
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    6. If you are installing a diskette drive in the lower bay, you need to remove the faceplate on the computer's front panel because it covers this bay. Remove the screws securing the faceplate to the inside of the computer's cover and remove the faceplate, as shown below. Store the faceplate and
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    7. To insert a hard disk drive, align the guiderails on each side of the drive with the notches on each side of the drive bay and slide the drive all the way into the bay, as shown below. Secure the guiderails to the computer case with the two retaining screws. Connecting the Cables To connect the
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    1. Locate the diskette drive ribbon cable. One end of the cable is connected to the system board. If you are installing a second diskette drive in the lower horizontal drive bay, the other end of the cable is connected to the top diskette drive; use the middle connector. If you are installing a
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    are installing your computer's first hard disk drive, you need to connect the hard disk drive ribbon cable to the system board now. Follow the instructions on page 3-33 and then use the middle cable connector to connect the hard disk drive as described below. Notice the small tab in the
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    Note When the hard disk drive ribbon cable is positioned correctly, the red wire on the cable is next to the power supply connector on the hard disk drive, as shown above. Make sure the holes in the cable connector fit over all the pins in the hard disk drive connector; then push in the cable
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    4. Position the power supply cable connector so that its notched comers line up with the notched comers of the drive's power supply connector, as shown below. Make sure the holes fit over all the pins and then push in the connector. diskette drive hard disk drive notched corners Caution If you do
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    a drive from a horizontal drive bay. Although the illustrations show a diskette or hard disk drive in the lower bay, you can use these same instructions to remove a diskette drive from the upper bay. Follow these steps to remove a drive from a horizontal bay: 1. Disconnect the drive ribbon cable and
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    hard disk drive 2. Remove the two retaining screws securing the drive to the drive bay. Then grasp the front of the drive and pull it completely out of the bay. 3-30 Installing and Removing Drives
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    3. If you are leaving the drive bay empty, replace the metal drive bay cover and two retaining screws, as shown below. 4. If you are replacing the drive you removed with another drive, remove the guiderails and screws from the drive and use them to install the other drive as described in "Installing
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    If you removed one hard disk drive and are leaving another one in the computer, you need to set the jumpers on the remaining drive to indicate that you now have only one hard disk drive. See the documentation that came with the drive for the correct jumper settings. 7. If you removed a diskette
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    Connecting the Hard Disk Drive Ribbon Cable to the System Board Follow these steps to connect the hard disk drive ribbon cable to the system board: 1. Locate the hard disk drive connector on the system board. As shown below, it is next to the diskette drive connector, between the option card
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    2. Locate the hard disk drive ribbon cable that came with the computer. It is a flat cable with three connectors: one on each end and one in the middle, as shown below. 3. Select the connector on the end of the longest part of the cable (the main system board connector). Notice the small tab in the
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    Note You may find it easier to plug in the cable connector if you first remove the option card connector board and diskette drive ribbon cable. To remove the option card connector board, see page 2-21. To disconnect the diskette drive ribbon cable, grasp the cable connector and pull it straight out
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    for your new set of drives. See Chapter 2 of the Setup Guide for instructions. 2. If you installed a non-IDE hard disk drive (which All Epson drives are sold already formatted.) Check the manual that came with the drive to see if it is already formatted. If not, see Chapter 5 for instructions.
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    Chapter 4 Running System Diagnostics You can test the following devices using System diagnostics: Cl System board CI Numeric coprocessor Cs System memory D Diskette drive(s) Ll Hard disk drive(s) Cs Serial port(s) Q Parallel port(s) Q Video adapter 0 Keyboard 0 Dot matrix printer(s). See the table
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    to select Quit and press (z]. Run the SETUP program to make sure any missing devices are configured properly. (See Chapter 2 of the Setup Guide for instructions.) Then run System diagnostics again beginning at step 1. When the list is correct, you can run diagnostic tests on each device. If you do
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    Deleting Tests To remove devices from the Items Detected list so the System diagnostics program cannot test them, follow these steps: 1. Press [y) to select Delete Tests. You see the Delete menu, such as the following: System Board Numeric Coprocessor System Memory Diskette Drive A Hard Disk Drive
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    Adding Tests If you want to add devices to the Items Detected list, follow these steps: 1.Press[c] or[T)t to select Add Tests. You see the Add menu, such as the following: Numeric Coprocessor Diskette Drive B Hard Disk Drive #2 Serial Port COM3 Serial Port COM4 Printer Port LPT2 Printer Port LPT3
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    Running Tests Follow these steps to run a test from the Execute menu: 1. Press [t3 or (T] to select Execute. You see the Execute menu, such as the following: System Board Numeric Coprocessor System Memory Diskette Drive A Hard Disk Drive #1 Serial Port COMl Printer Port LPTl Video Adapter Test
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    to the operating system command prompt. Resuming From an Error If an error prevents a test from running, you see a Runtime Error information box. Follow the instructions on the screen to solve the problem. If an error occurs during a test, the test stops and an error message appears. Follow the
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    System Diagnostic Tests The table below lists all the System diagnostic tests you can run on your system. System diagnostic tests Running System Diagnostics 4 - 7
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    error Refresh error Keyboard controller timeout error Keyboard controller self diagnostic error Keyboard controller write command error CMOS checksum error CMOS shutdown byte error CPU instruction error 4-8 Running System Diagnostics
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    System diagnostic error messages (continued) Running System Diagnostics 4-9
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    sure to back up any data on your hard disk before you format it. If you are unsure whether formatting is necessary, contact your Epson Servicer or call the Epson Connection (800-922-8911) for assistance. In addition to destroying all the data on the hard disk, formatting removes any partitions and
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    Starting the Program Follow these steps to start the hard disk formatting program: 1. Insert the Reference diskette in drive A and log onto drive A. 2. Type HDFMTALL and press [El. You see the Hard Disk Format Menu: 1 - Format 2 - Destructive surface analysis 3 - Non-destructive surface analysis 0 -
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    hard disk drives come with a printed list of bad tracks, but the bad tracks are not flagged on the disk. Other hard disks (such as Epson disks) come with the bad tracks already flagged. Reformatting a Used Disk To reformat a disk you have been using, follow these steps: 1. Use the Non-destructive
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    hard disk drive, you see this prompt: Enter drive number ? (l/2) Select 1 for the first hard disk or 2 for the second hard disk. Then see the instructions below for the Hard Disk Format Menu option you want to use. Option 1, Format If you select Format from the Hard Disk Format Menu, you
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    number for the drive minus 1. Then press (Enterl, 3. Next you see this prompt: Accept recommended skewed sectors per head in format : 0 ? (Y/N) For an Epson hard disk drive, accept the recommended value of 0. For another type of drive, use the value recommended in the documentation for the drive. To
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    To enter a new value, select N. You see the following prompt: Enter new skewed sectors per head in format (O-16): Enter the recommended number, which equals the maximum sector number for the drive minus 1. The maximum sector number depends on the drive type. Then press (Enter]. 4. The program now
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    To add a bad track, follow these steps: 1. Press m. You see this prompt: Enter cylinder number (1 - nnnn): 2. Type the number of the cylinder containing the bad track and press [Enter). You see this prompt: Enter head number (0 - nn): 3. Type the head number for the bad track and press (x). (To
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    Formatting the Disk When you are ready to start formatting the disk, you see the following warning: WARNING! ALL DATA WILL BE DESTROYED IN ALL PARTITIONS OF HARD DISK, NOT JUST IN MS-DOS PARTITION! Do you want to start formatting ? (Y/N) If you are not sure you want to format the hard disk, select
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    occur during this check, all data on the track that caused the error is destroyed. If you think that an unflagged bad track is causing trouble, first run the Non-destructive surface analysis to check the disk surface. To start this test, select Destructive surface analysis from the Hard Disk Format
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    If the program finds an unflagged bad track, the report is followed by a table like this: Write, Read Error Tracks Cylinder Head Cylinder Head Cylinder Head Cylinder Head 237 2 Confirm to register the tracks in the Write, Read Error Track Table as bad tracks. Do you want to register the error tracks
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    disk or ran the Destructive surface analysis option, you must now prepare your hard disk for use with your operating system. See your operating system manual for instructions. Formatting a Hard Disk 5 - 1 1
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    See Chapter 4 for instructions. If the suggestions here or in Chapter 4 do not solve the problem, contact your Authorized Epson Servicer or call the Epson Connection at (800) your configuration, as well as your system BIOS and MS-DOS (or other operating system) version number. Troubleshooting 6-1
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    number of your video BIOS appears at the top of the screen. Next, the system BIOS version number appears in (See Chapter 2 of the Setup Guide for instructions.) 4. If you are using MS- operating system, see the manuals that came with it for instructions on obtaining the version Troubleshooting
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    option in the SETUP program. (See Chapter 2 of the Setup Guide for instructions on using the SETUP program.) With this option, you can tell the problem, contact your Authorized Epson Servicer as soon as possible. Report any error messages when you request technical assistance. Troubleshooting 6-3
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    proper troubleshooting section in this chapter or offers a solution. If you do not see an error message, read the section that covers your problem. your hard disk. BIOS ROM CHECKSUM ERROR SYSTEM HALTED Your system board may be damaged. Contact your Authorized Epson Servicer. CMOS BATTERY HAS
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    See Chapter 2 of the User's Guide for correct jumper settings and Chapter 2 of the Setup Guide for instructions on running SETUP. DISPLAY TYPE HAS your Authorized Epson Servicer. KEYBOARD ERROR OR NO KEYBOARD PRESENT Your keyboard may not be connected correctly, See "Keyboard Problems." MEMORY
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    If you turn off the computer, always wait at least 20 seconds before turning it back on. This prevents damage to the computer's electrical circuitry. 6-6 Troubleshooting
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    instructions. 4. If the electrical outlet is working and all the connections are secure but your computer still won't start, call your Authorized Epson Servicer. Note If the computer starts but you can't see anything on the screen, see "Monitor Problems , proceed to the next step. Troubleshooting 6-7
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    Epson Servicer. 3. Did you enter the correct password? See "Password Problems" below. 4. Could your software be causing the problem? If you are running an application program, see "Software Problems" later in this chapter. 5. The problem . It should load the operating system. 6-8 Troubleshooting
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    go into latch-off state. This does not damage the power supply, but you must correct the temperature problem before you can use your computer again. See "Restoring the Power Supply" below. Restoring the Power Supply sure there is ample room around your system for air circulation. Troubleshooting 6-9
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    you removed the computer's cover, replace it now. (See Chapter 2 for instructions.) Then turn on the computer. If the power supply shuts off again, contact your Authorized Epson Servicer. Password Problems If you have any trouble using your password, try the following: 1. If you think you know the
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    Access password, follow these steps: 1. Turn off the computer. 2 . Follow the instructions under "Changing the Jumper Settings" in Chapter 2 to disable the password function by . (See Chapter 2 of the Setup Guide for more information about setting a password.) Now go to step 10. Troubleshooting 6-11
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    for instructions.) The computer reboots. If you disabled password security, you do not see the password prompt and can access your computer immediately. If you set a new password, you see the password prompt. Enter your password as described in Chapter 1. Keyboard Problems If you have trouble with
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    Guide. 4. If you still have trouble with the keyboard, run the Keyboard diagnostic test described in Chapter 4. If the diagnostics indicate an error, contact your Authorized Epson Servicer. Monitor Problems For monitor problems and display adapter card manuals for instructions. Troubleshooting 6-13
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    your software. Note If your application program requires a monitor that supports graphics but you have a monochrome monitor, the results will be on the screen. See "Changing the Jumper Settings" in Chapter 2 for instructions. 8. If you still have difficulty with your monitor, run the Video
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    if the diskette is write-protected. Check the program manual.) See Chapter 1 for more information. 5. Is the diskette formatted? A new diskette must be formatted before you can store data on it. See your operating system documentation for instructions on formatting diskettes. Troubleshooting 6-15
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    the diskette incorrectly. This is probably the case if you have one of these problems: Cl Part of a file is missing Ll A file includes parts of other files DOS documentation for instructions. You may also have some special diagnostic software you can use to check your diskettes. 6-16 Troubleshooting
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    as part of your system? (See Chapter 2 of the Setup Guide for instructions.) 4. Try running the Diskette drive diagnostic tests described in Chapter 4. If the diagnostics program indicates an error, contact your Authorized Epson Servicer. 5. If the diskette drive is making loud or unusual noises
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    else installed the drive, consult that person about the problem. 2. If you installed the hard disk in your computer, did you carefully follow all the instructions in Chapter 3? Review the instructions, check all the cable connections, and check the jumper settings on your drive. 6-18 Troubleshooting
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    Setup Guide for instructions.) 2. Partition and format the drive for your operating system. If you are using MS-DOS, instructions for performing these procedures are provided in your MS-DOS manuals. If you are using another operating system, follow the instructions that came with it. Troubleshooting
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    system and copy your files back onto the disk. See Chapter 5 and your operating system manual for instructions. If you cannot access data on your hard disk or you are receiving read/write errors, the disk may have a physical problem. Contact your Authorized Epson Servicer. 6-20 Troubleshooting
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    Software Problems If you have trouble with an application your software manual to see if this is the case, and change the processor speed if necessary. See "Changing the Processor Speed" in Chapter 1 for instructions and information on . Follow the instructions in Chapter 1. Troubleshooting 6-22
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    support. Printer Problems Below are some general steps to follow if you have difficulty with your printer. If the problem persists and you need more detailed information, check your printer manual. You see a port error message if you are having trouble Setup Guide for instructions on Troubleshooting
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    driver, make sure the correct driver is installed. See your application program manual for instructions. Also see your printer manual for additional instructions , if you have one. Chapter 4 describes these tests. Option Card Problems If you install an option card and it does not function properly,
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    port. See Chapter 1 of the Setup Guide for instructions. 2. Did you install the mouse driver correctly? See your software manual and the documentation that came with your mouse for instructions. (If you are using Windows, it has already installed a mouse driver automatically.) 6-24 Troubleshooting
  • Epson Endeavor | User Manual - Page 154
    Memory Module Problems If you added extra memory to your system by installing SIMMs and that See Chapter 2 of the Setup Guide for instructions. 3. If you still have trouble with your SIMMs, write down any error messages that appear and contact your Authorized Epson Servicer. Troubleshooting 6-25
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    lMB, 4MB, or 16MB SIMMs to 32MB (maximum); SIMMs must be 36-bit, fast-page mode type with 70ns (or faster) access speed 128KB system BIOS, video BIOS, and SETUP code located in EPROM on main system board Specifications A-l
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    RAM Shadow RAM Cache Math coprocessor Clock/ calendar 512KB or 1MB DRAM on main system board; 512KB configuration expandable to 1MB Supports shadowing of system and video BIOS ROM into RAM 8KB of internal cache (built into the microprocessor) On 4DX/33 and 4DX2/50 systems, math coprocessor built
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    compatible keyboard interface built into main system board; num lock setting selectable through SETUP; 6-pin, mini DIN connector PS/2 compatible mouse interface built into main system board; 6-pin, mini DIN connector Four 16-bit (or 8-bit) I/O expansion slots, ISA compatible, 8 MHz bus speed; three
  • Epson Endeavor | User Manual - Page 158
    Mass Storage Diskette drives Hard disk drives Other devices Three half-height drives maximum (one vertical mount and two horizontal mounts) configurable using the following: 5.25-inch diskette drive, 1.2MB (high-density) storage capacity 3.5-inch diskette drive, 1.44MB (high-density) storage
  • Epson Endeavor | User Manual - Page 159
    Physical Characteristics Width 14.8 inches (370 mm) Depth 16.5 inches (412 mm) Height 4.8 inches (120 nun) Weight 16.7 lb (7.5 kg), with one diskette drive and one hard disk, but without keyboard Power Supply Type Input ranges Maximum outputs Frequency Option slot power limits 145 Watt,
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    Environmental Requirements A-6 Specifications
  • Epson Endeavor | User Manual - Page 161
    Power Source Requirements 720 Volt power source requirements 240 Volt power source requirements Specifications A-7
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    System Memory Map A-8 Specifications
  • Epson Endeavor | User Manual - Page 163
    GIossary Access speed The length of time it takes for an information storage device, such as memory or a disk drive, to return a piece of data requested by another device. For example, your computer's SIMMs return data requested by the microprocessor at an access speed of 70ns (nanoseconds). Address
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    GIossary Access speed The length of time it takes for an information storage device, such as memory or a disk drive, to return a piece of data requested by another device. For example, your computer's SIMMs return data requested by the microprocessor at an access speed of 70ns (nanoseconds). Address
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    files with the filename extension .BAT. When you type the filename, your operating system executes all the commands in that file sequentially. BIOS Basic Input/Output System. Routines in ROM (Read Only Memory) that handle the transfer of information among various hardware components, and between
  • Epson Endeavor | User Manual - Page 166
    Bit A binary digit (0 or 1). The smallest unit of information a computer can process and store. The value of a bit represents a single electrical pulse through a circuit, or a small spot on a disk, that contains either a 0 or a 1. Boot The process a computer performs to start itself up, check its
  • Epson Endeavor | User Manual - Page 167
    function. Command prompt The symbol or message that displays on the screen to tell you that the operating system is loaded and ready to receive instructions. The default MS-DOS command prompt displays the current drive and directory. If you are logged onto drive C, the command prompt may look like
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    drive connected to a monitor, printer, and keyboard. Control code A command (generated when you hold down [T] and press another key on the keyboard) that instructs the computer to perform a specific function. Conventional memory The memory in the computer below 1MB that is available to MS-DOS and
  • Epson Endeavor | User Manual - Page 169
    cursor The highlighted marker or pointer that shows the screen position at which keystrokes will appear when typed or where the next mouse command will be executed. Cylinders The vertical alignment of tracks in a hard disk that can be lined up under one read/write head. The number of tracks on a
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    Device driver A file containing instructions that allow your computer to recognize and communicate with a device. The device may be a printer, monitor, or other type of device. Diagnostics See System diagnostics
  • Epson Endeavor | User Manual - Page 171
    Display adapter card A circuit board that can be installed in one of the computer's option slots to control the way a monitor displays text and graphics. A VGA display adapter is built into your computer's main system board. Also called video card. DOS Disk Operating System. The generic term for the
  • Epson Endeavor | User Manual - Page 172
    Extended memory Memory above 1MB that is accessed by 386 or 486 microprocessors when they are operating in protected or virtual mode. This memory is available to OS/2 programs, but is available to MS-DOS only if an extended memory manager program is installed. See also Expanded memory and OS/2.
  • Epson Endeavor | User Manual - Page 173
    Format To prepare a new disk (or an old one you want to reuse) so that the data you store on it can be used by your operating system. Formatting divides a disk into tracks and sectors and creates addressable locations where your operating system can find your data. Graphics Screen or file data such
  • Epson Endeavor | User Manual - Page 174
    High-density A type of diskette format that allows you to store more data than on single- or double-density diskettes. A 5.25-inch, high-density diskette can store 1.2MB of data. A 3.5-inch, high-density diskette can store 1.44MB of data. IDE Integrated Drive Electronics. A type of hard disk drive
  • Epson Endeavor | User Manual - Page 175
    also Byte. LIM EMS 4.0 Version 4.0 of the Lotus/Intel/Microsoft Expanded Memory Specification- a description of a capability your computer has for supporting programs that use expanded memory. See also Expanded memory. Main system board The circuit board inside your computer containing the circuitry
  • Epson Endeavor | User Manual - Page 176
    Megabyte (MB) A unit used to measure storage space in a computer's memory or on a disk. One megabyte equals 1024KB (kilobytes). See also Byte. Megahertz (MHz) A unit used to measure oscillation frequency, such as that of a computer's internal clock. A megahertz is one million cycles per second.
  • Epson Endeavor | User Manual - Page 177
    Microprocessor A small CPU contained on one semiconductor chip. See also CPU. Modem MOdulator/DEModulator. A device that allows a computer to transfer data to and from another computer by transmitting signals over telephone lines. Monitor The hardware device that contains the video screen and
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    Multifrequency monitor A monitor that accepts input at different frequencies and can display in a variety of resolutions. Multitasking The ability of a computer and an operating system to work on more than one command or task at a time. The tasks are actually not performed at the same time, but they
  • Epson Endeavor | User Manual - Page 179
    Option card A circuit board you can install inside the computer to provide additional capabilities, such as a modem or an additional I/O port. Option cards plug directly into the special option slots so you do not have to alter a computer's circuitry to enhance your system. See also Bus. OS/2
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    Partition (1) The area an operating system defines on a hard disk so you can use that area as though it were a physically separate device; (2) to divide a hard disk into separate logical areas. You can create a primary partition and one or more extended partitions on a hard disk. Password The unique
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    a socket designed to hold it. On your system, the processor may be surface mounted. Processor speed See Operating speed. Program A file containing coded instructions that tell the computer what to do and how to do it. See also File. Prompt A message displayed by the operating system or a program
  • Epson Endeavor | User Manual - Page 182
    Read/write head The physical device inside a disk or tape drive that reads data from and writes data to the magnetic surface of the disk or tape. Real-time clock A clock inside the computer that keeps track of the time and date, even when the computer is turned off, by using power from a backup
  • Epson Endeavor | User Manual - Page 183
    your computer that automatically copies the contents of the system, video, and any external BIOS ROMs into the RAM area of memory to speed up processing. SIMM See Memory module. Software The collection of instructions (or programs) that tell your computer hardware to perform the tasks and functions
  • Epson Endeavor | User Manual - Page 184
    Subdirectory In a hierarchical disk directory structure, a group of files in a directory that is contained within another directory or the root directory. Surface mounted A method of connecting a device (such as a microprocessor chip) directly to the surface of the system board instead of soldering
  • Epson Endeavor | User Manual - Page 185
    areas. On a tape cassette, the tracks run parallel to the edge of the tape. See also Sector. Unix A powerful operating system that supports multitasking and is especially suited to multi-user environments. UNIX is compatible with a range of computers, from personal computers to mainframes. See also
  • Epson Endeavor | User Manual - Page 186
    2-26-27, 6-9, 6-14, A-3 Altitude, A-6 Application programs, 6-23 Authorized Epson Servicer, 5-1, 6-1, 6-3, 6-5-6, 6-8, 6-10, 6-13, 6-17, 6-20, DISKCOPY, 1-9 Batch files, l-27 Battery, CMOS, 4-9, 6-4 Bay, see Drive bay BIOS, system (ROM), Intro-l, 6-l-2, A-l, A-2, A-8 video (VGA), Intro-l, A-2, A-8
  • Epson Endeavor | User Manual - Page 187
    installing, 3-2-3, 3-17-28 latch, l-15, 3-21 location, 2-3, 3-2 post-installation, 3-3, 3-36 power supply cable, 3-24, 3-27-29 precautions, l-10-11 problems, l-8-11, 6-5, 6-17 read/write heads, 1-7 release button, l-14, 3-21 removing diskettes from, l-14-15 removing from computer, 2-4, 3-3, 3-29-32
  • Epson Endeavor | User Manual - Page 188
    l-6-9 DRAM video chips, installing, 2-24-26 supported, 2-24 Drive bay, cover, 3-21, 3- Epson Servicer, 5-1, 6-l, 6-3, 6-5-6, 6-8, 6-10, 6-13, 6-17, 6-20, 6-25 Error messages, MS-DOS, 6-16 power-on diagnostics, 6-4-6, 6-25 system diagnostics, 4-6, 4-8-9 Extended memory, A-8 External device, problems
  • Epson Endeavor | User Manual - Page 189
    , 1-19 preparing for use, l-18, 3-36, 6-19 primary, 3-4 problems, 6-18-20 read/write heads, l-7, 1-26,6-20 reformatting, 5-3 removing 1-26 Heads, read/write, l-7, 1-26, 6-20 Height, A-5 Help, Epson Connection, 5-1, 6-l High-density diskette, l-7-9 High-resolution graphics adapter card, Intro
  • Epson Endeavor | User Manual - Page 190
    6-12-13 error messages, 4-8, 6-5, 6-12-13 halt on error, 6-3 interface, Intro-l, A-3 num lock mode, l-20-21, 6-12, A-3 port, Intro-l, A-3 problems, 6-12-13 special keys, l-20-21 specifications, A-4 speed commands, l-24, A-l tests, 4-1, 4-8, 6-12-13 Key disk, l-24 Key-way, diskette drive connector
  • Epson Endeavor | User Manual - Page 191
    , 6-5, 6-13-14 Mounting frames, attaching, 3-19 removing, 3-6-7 Mounting plate, hard disk, 3-9-11, 3-16 Mouse, driver, 6-24 interface, Intro-l, A-3 port, Intro-l, A-3 problems, 6-24 MS-DOS, batch files, 1-27 copying files, 1-9 error messages, 6-16 hard disk drive, 6-19-20 printer commands, 6-22
  • Epson Endeavor | User Manual - Page 192
    deleting, l-23 disabling, 2-7,6-10-12 entering, l-23 jumper, 2-7, 6-11 problems, 6-10-12 PAUSE key, l-21, 6-21 Physical characteristics, A-5 Physical formatting 23 error messages, 49 parallel interface, Intro-l, 6-22-23, A-3 problems, 6-22-23 serial interface, Intro-l, 6-23, A-3 Processor, installing
  • Epson Endeavor | User Manual - Page 193
    26, 2-28, A-2 ROM, 6-2, A-l ROM BIOS, version, 6-l Runtime errors, 4-6 S Safety precautions A-3 port diagnostics, 4-1, 4-7, 4-9, 6-23 Servicer, Epson, 5-1, 6-l, 6-3, 6-5-6, 6-8, 6-10, 2-11 installing, Intro-2, 2-l, 2-11-14, A-l locating, 2-3 problems, 6-25 removing, 2-15-16 SETUP, 2-14, 2-16, 2-30
  • Epson Endeavor | User Manual - Page 194
    , 6-8, 6-13, A-3 BIOS, 6-2, A-2, A-8 built-in-port, Intro-l-2, A-3 card, see Video cards controller, Intro-l-2, A-2 device drivers, Intro-2 VGA, display adapter 2-26-28, 2-30 jumpers, 2-7, 2-16, 2-28, 6-9, 6-13-14, 6-23 problems, 6-13-14, 6-23 removing, 2-20 test, 4-8, 6-14 Video chip sockets, 2-24
  • Epson Endeavor | User Manual - Page 195
    W Weight, A-5 Wet bulb, A-6 Width, A-5 Windows, 2-26 Write-protecting diskettes, l-10, l-12-13, 6-15 Write-protect notch, l-13, 6-15 Write-protect switch, l-12, 6-15 Write-protect tab, l-13, 6-15 X XCOPY command, l-9 10 Index
  • Epson Endeavor | User Manual - Page 196
    Hong Kong Ltd. 25/F., Harbour Centre, 25 Harbour Road Wanchai, Hong Kong Phone: 831-4600 Fax: 572-5792 Telex: 65542 EPSCO HX Epson Electronics Trading Ltd. Taiwan Branch lOF, No. 287, Nanking E. Road, Sec. 3, Taipei, Taiwan R.O.C. Phone: 886-2-717-7360 Free phone: 886-080-211172 Fax: 886-2-712-
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EPSON
®
Endeavor
User’s
Guide
Daily usage, options, diagnostics
and troubleshooting