Epson PowerLite 81p User Manual - Page 92

Where To Get Help, Telephone Support Services - troubleshooting

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■ If you're running Windows 98 or Me, you may need to install USB drivers from your Windows CD-ROM. After you install the drivers, restart both the computer and the projector to resynchronize the setup. Where To Get Help Epson provides technical assistance through electronic support services 24 hours a day, as listed in the following table. Service World Wide Web Presenters Online Access From the Internet, you can reach Epson's product support page at http://support.epson.com. After selecting your product, you can access troubleshooting information, download product documentation, and receive technical advice through e-mail. Access tips, templates, and training for developing successful presentations at http://www.presentersonline.com 92 Solving Problems Telephone Support Services To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the Epson PrivateLine Support card included in your Start Here kit. This is the fastest way of speaking to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of these numbers: ■ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday ■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply.

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92
Solving Problems
■
If you’re running Windows 98 or Me, you may need to install
USB drivers from your Windows CD-ROM. After you install the
drivers, restart both the computer and the projector to
resynchronize the setup.
Where To Get Help
Epson provides technical assistance through electronic support
services 24 hours a day, as listed in the following table.
Telephone Support Services
To use the Epson PrivateLine Support service, call (800) 637-7661
and enter the PIN on the Epson PrivateLine Support card included in
your Start Here kit. This is the fastest way of speaking to a live
representative, and it’s free. This service is available 6
AM
to 6
PM
,
Pacific Time, Monday through Friday, for the duration of your
warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
■
U.S.: (562) 276-4394, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday
■
Canada: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday
Toll or long distance charges may apply.
Service
Access
World Wide Web
From the Internet, you can reach
Epson’s product support page at
After selecting
your product, you can access troubleshooting
information, download product
documentation, and receive technical advice
through e-mail.
Presenters Online
Access tips, templates, and training for
developing successful presentations at