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Epson PowerLite Pro Cinema LS10000 User Manual - Page 139

Solving Projector or Remote Control Operation Problems

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Solving Projector or Remote Control Operation Problems Check the solutions in these sections if you have problems operating the projector or remote control. Solutions to Projector Power or Shut-Off Problems Solutions to Problems with the Remote Control Parent topic: Solving Problems Solutions to Projector Power or Shut-Off Problems If the projector does not come on when you press the power button or it shuts off unexpectedly, try the following solutions: • Make sure the power cord is securely connected to the projector and to a working electrical outlet. • The projector's buttons may be locked for security. Unlock the buttons or use the remote control to turn on the projector. • The power cord may be defective. Disconnect the cord and contact Epson. • If the projector's laser shuts off unexpectedly, it may have entered standby mode after a period of inactivity. Press the power button to wake the projector. • If the projector's laser shuts off, the Status light is flashing blue, and the Temp light is orange, the projector has overheated and shut off. Check the solutions for this light status. • If the power button on the remote control does not turn on the projector, check its batteries and make sure the Remote Receiver setting is turned on in the projector's menu, if available. • Make sure Sleep Mode is not enabled. Parent topic: Solving Projector or Remote Control Operation Problems Related references Projector Feature Settings - Settings Menu Projector Light Status Related tasks Unlocking the Projector's Buttons Solutions to Problems with the Remote Control If the projector does not respond to remote control commands, try the following solutions: • Check that the remote control batteries are installed correctly and have power. If necessary, replace the batteries. 139

Section	Page
Contents	3
Introduction to Your Projector	10
Projector Features	10
Product Box Contents	11
Additional Components	12
Optional Equipment and Replacement Parts	13
Warranty and Registration Information	14
Notations Used in the Documentation	14
Where to Go for Additional Information	14
Projector Part Locations	15
Projector Parts - Front/Top	15
Projector Parts - Rear	16
Projector Parts - Interface Ports	17
Projector Parts - Base	18
Projector Parts - Control Panel and Projector Lights	19
Projector Parts - Remote Control	20
Setting Up the Projector	24
Projector Placement	24
Projector Setup and Installation Options	24
Projection Distance	26
Removing and Attaching the Cable Cover	28
Projector Connections	29
Connecting to Video Sources	29
Connecting to an HDMI Video Source	30
Attaching and Removing the HDMI Cable Clip	30
Connecting to an MHL-Compatible Device	31
Connecting to a Component Video Source	32
Connecting to a Composite Video Source	32
Connecting to Computer Sources	33
Connecting to a Computer for VGA Video	33
Connecting to a Computer for HDMI Video	34
Connecting to External Speakers	34
Connecting to a Trigger Out Port	35
Installing Batteries in the Remote Control	36
Using the Projector on a Network	38
Wired Network Monitoring and Control	38
Connecting to a Wired Network	38
Selecting Wired Network Settings	39
Restricted IP Addresses	42
Setting Up Projector Network E-Mail Alerts	42
Network Projector E-mail Alert Messages	44
Setting Up Network Monitoring	44
Controlling a Networked Projector Using a Web Browser	45
Using Basic Projector Features	48
Turning On the Projector	48
Turning Off the Projector	50
Viewing 3D Images	51
Pairing the 3D Glasses with the Projector	53
Charging the 3D Glasses	54
3D Viewing Range	55
Selecting the Language for the Projector Menus	55
Adjusting the Image Height	56
Adjusting the Image Position Using Lens Shift	57
Image Shape	59
Adjusting Keystone with the Control Panel	59
Resizing the Image with the Zoom Feature	60
Focusing the Image with the Lens Button	61
Adjusting the Color Convergence (Panel Alignment)	62
Remote Control Operation	65
Selecting an Image Source	67
Projection Modes	69
Changing the Projection Mode Using the Menus	69
Image Aspect Ratio	70
Changing the Image Aspect Ratio	70
Available Image Aspect Ratios	71
Color Mode	72
Changing the Color Mode	73
Available Color Modes	73
Adjusting the Lens Iris	74
Changing the Super-resolution Setting	75
Changing the Super-resolution/4K Enhancement Setting	76
Using Picture in Picture	77
Available Picture in Picture Options	79
Adjusting Projector Features	80
Shutting Off the Picture Temporarily	80
Locking the Projector's Buttons	81
Unlocking the Projector's Buttons	82
Saving Settings to Memory and Using Saved Settings	82
Saving the Lens Position and Using Saved Lens Positions	83
Using WirelessHD	86
WirelessHD Transmission Range	86
WirelessHD Remote Control Operation	89
Connecting the WirelessHD Transmitter	90
Viewing WirelessHD Content	92
Switching WirelessHD Sources	93
Using the WirelessHD Picture in Picture Feature	94
Adjusting the Menu Settings	95
Using the Projector's Menus	95
Image Quality Settings - Image Menu	97
Input Signal Settings - Signal Menu	100
Projector Feature Settings - Settings Menu	105
Projector Memory Options - Memory Menu	112
Projector Information Display - Info Menu	113
Projector Reset Options - Reset Menu	114
Maintaining and Transporting the Projector	116
Projector Maintenance	116
Cleaning the Lens	116
Cleaning the 3D Glasses	117
Cleaning the Projector Case	117
Air Filter and Vent Maintenance	117
Cleaning the Air Filter	118
Replacing the Air Filter	122
Replacing the Remote Control Batteries	125
Transporting the Projector	127
Solving Problems	128
Projection Problem Tips	128
Projector Light Status	128
Solving Image Problems	132
Solutions When No Image Appears	132
Solutions When \	133
Displaying From a PC Laptop	133
Displaying From a Mac Laptop	134
Solutions When \	134
Solutions When Only a Partial Image Appears	134
Solutions When the Image is Not Rectangular	135
Solutions When the Image Contains Noise or Static	135
Solutions When the Image is Fuzzy or Blurry	136
Solutions When the Image Brightness or Colors are Incorrect	136
Solutions to Panel Alignment Problems	137
Solutions When a 3D Image Does Not Display Correctly	137
Solutions When a WirelessHD Source Does Not Display Correctly	138
Solving Projector or Remote Control Operation Problems	139
Solutions to Projector Power or Shut-Off Problems	139
Solutions to Problems with the Remote Control	139
Solving Network Problems	140
Solutions When Network Alert E-Mails are Not Received	140
Solutions When You Cannot Access the Projector Through the Web	141
Where to Get Help	141
Technical Specifications	143
General Projector Specifications	143
Projector Light Source Specifications	145
Remote Control Specifications	145
Projector Dimension Specifications	146
Projector Electrical Specifications	146
Projector Environmental Specifications	147
Projector Safety and Approvals Specifications	147
Supported Video Display Formats	148
Notices	152
Recycling	152
Important Safety Information	152
Laser Safety Information	153
Laser Optical Path	154
Important Safety Instructions	154
Restriction of Use	157
FCC Compliance Statement	157
Wireless Telegraphy Act Regulations	158
Trademarks	158
Open Source Software License	159
Copyright Notice	203
A Note Concerning Responsible Use of Copyrighted Materials	204

Match case Limit results 1 per page

Solving Projector or Remote Control Operation Problems

Check the solutions in these sections if you have problems operating the projector or remote control.

Solutions to Projector Power or Shut-Off Problems

Solutions to Problems with the Remote Control

Parent topic:

Solving Problems

Solutions to Projector Power or Shut-Off Problems

If the projector does not come on when you press the power button or it shuts off unexpectedly, try the

following solutions:

• Make sure the power cord is securely connected to the projector and to a working electrical outlet.

• The projector's buttons may be locked for security. Unlock the buttons or use the remote control to

turn on the projector.

• The power cord may be defective. Disconnect the cord and contact Epson.

• If the projector's laser shuts off unexpectedly, it may have entered standby mode after a period of

inactivity. Press the power button to wake the projector.

• If the projector's laser shuts off, the Status light is flashing blue, and the Temp light is orange, the

projector has overheated and shut off. Check the solutions for this light status.

• If the power button on the remote control does not turn on the projector, check its batteries and make

sure the

Remote Receiver

setting is turned on in the projector's menu, if available.

• Make sure

Sleep Mode

is not enabled.

Parent topic:

Solving Projector or Remote Control Operation Problems

Related references

Projector Feature Settings - Settings Menu

Projector Light Status

Related tasks

Unlocking the Projector's Buttons

Solutions to Problems with the Remote Control

If the projector does not respond to remote control commands, try the following solutions:

• Check that the remote control batteries are installed correctly and have power. If necessary, replace

the batteries.

139