HP 2300d Service Manual - Page 188

Interpreting controlpanel messages, Message, Description, Recommended action

Page 188 highlights

Interpreting control-panel messages Message Access denied menus locked Canceling... [JOBNAME] CANNOT DUPLEX CLOSE REAR BIN CANNOT DUPLEX CLOSE REAR BIN alternates with CANNOT DUPLEX CHECK PAPER Cartridge installed CARTRIDGE FAILURE For help press alternates with RETURN FOR REPLACEMENT Checking paper path Checking printer CHOSEN PERSONALITY NOT AVAILABLE alternates with To continue press Clearing paper path Cleaning... Clearing event log CLOSE TOP COVER Description Recommended action The printer control panel function you are trying to use has been locked to prevent unauthorized access. See your network administrator. The printer is canceling a job. The message continues while the job is stopped, the paper path is cleared, and any remaining incoming data on the active data channel is received and discarded. No action necessary. The printer is unable to print a Shut the rear bin door. duplexed print job because the rear bin is open. The printer is unable to print a duplexed print job because either the rear bin is open or the engine detects a size that cannot be duplexed. Shut the rear bin door or load paper of the correct size. This message appears for No action necessary. approximately 10 seconds after you install a new, genuine HP cartridge. The cartridge is inserted and the shipping protection strip cannot be fully removed. Return the cartridge for replacement and replace the cartridge. The printer is checking for possible jams or paper that was not cleared from the printer. No action necessary. The printer is checking for possible jams or paper that was not cleared from the printer. No action necessary. The printer received a request for a personality (printer language) that does not exist in the printer. The print job is canceled. Print the job using a printer driver for a different printer language, or add the requested language to the printer (if available). To see a list of available personalities, print a configuration page. (See "Printing a configuration page" on page 199.) The printer jammed or the printer was turned on and media was detected in a wrong location. The printer is automatically attempting to eject the pages. Wait for the printer to finish trying to clear the pages. If it cannot, a jam message appears on the control panel display. The cleaning page is being processed. No action necessary. The printer is clearing the event log. No action necessary. The printer detects that the top cover is not closed. Close the top cover. 186 Troubleshooting ENWW

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186
Troubleshooting
ENWW
Interpreting control-panel messages
Message
Description
Recommended action
Access denied
menus locked
The printer control panel function
you are trying to use has been
locked to prevent unauthorized
access.
See your network administrator.
Canceling...
[JOBNAME]
The printer is canceling a job. The
message continues while the job is
stopped, the paper path is cleared,
and any remaining incoming data
on the active data channel is
received and discarded.
No action necessary.
CANNOT DUPLEX
CLOSE REAR BIN
The printer is unable to print a
duplexed print job because the rear
bin is open.
Shut the rear bin door.
CANNOT DUPLEX
CLOSE REAR BIN
alternates with
CANNOT DUPLEX
CHECK PAPER
The printer is unable to print a
duplexed print job because either
the rear bin is open or the engine
detects a size that cannot be
duplexed.
Shut the rear bin door or load paper
of the correct size.
Cartridge installed
This message appears for
approximately 10 seconds after you
install a new, genuine HP cartridge.
No action necessary.
CARTRIDGE FAILURE
For help press
alternates with
RETURN FOR
REPLACEMENT
The cartridge is inserted and the
shipping protection strip cannot be
fully removed.
Return the cartridge for
replacement and replace the
cartridge.
Checking paper path
The printer is checking for possible
jams or paper that was not cleared
from the printer.
No action necessary.
Checking printer
The printer is checking for possible
jams or paper that was not cleared
from the printer.
No action necessary.
CHOSEN PERSONALITY NOT
AVAILABLE
alternates with
To continue press
The printer received a request for a
personality (printer language) that
does not exist in the printer. The
print job is canceled.
Print the job using a printer driver
for a different printer language, or
add the requested language to the
printer (if available).
To see a list of available
personalities, print a configuration
page. (See “Printing a configuration
page” on page 199.)
Clearing paper path
The printer jammed or
the printer
was turned on and media was
detected in a wrong location. The
printer is automatically attempting to
eject the pages.
Wait for the printer to finish trying to
clear the pages. If it cannot, a jam
message appears on the control
panel display.
Cleaning...
The cleaning page is being
processed.
No action necessary.
Clearing event log
The printer is clearing the event log.
No action necessary.
CLOSE TOP COVER
The printer detects that the top
cover is not closed.
Close the top cover.