HP 2300d Service Manual - Page 197

ENWW Message 51.X PRINTER ERROR alternates with To continue turn off then on 52.X PRINTER ERROR alternates with To continue turn off then on 53.XY.ZZ CHECK RAM/ROM MEMORY 55.X PRINTER ERROR alternates with To continue turn off then on Description Recommended action A temporary printing error occurred. 1 X can equal one of the following: 1 = Beam detect error 2 2 = Laser error Turn the printer power off, and then turn the printer power on. If the message persists, contact an HP-authorized service or support provider (see "Ordering parts and supplies and getting support" on page 242). A temporary printing error occurred. 1 X can equal one of the following: 0 = Scanner error 2 1 = Scanner startup error 2 = Scanner rotation error This error can also indicate a 3 problem with the shutter tab on the print cartridge. Turn the printer power off, and then turn the printer power on. If the message persists, check the print cartridge for damage or try a different print cartridge. If the message persists, contact an HP-authorized service or support provider (see "Ordering parts and supplies and getting support" on page 242). There is a problem with the printer 1 memory. The DIMM that caused the error is not used. X signifies the DIMM type and can equal one of the following: 0 = ROM 2 1 = RAM Y signifies the device location and 3 can equal one of the following: 0 = On board RAM/ROM 1 = DIMM Slot 1 2 = DIMM Slot 2 3 = DIMM Slot 3 ZZ signifies the error number and can equal one of the following: 0 = Unsupported memory (e.g., presence detect bad) 1 = Unrecognized memory (e.g., presence detect bad) 2 = Unsupported memory size 3 = Failed RAM test 4 = Exceeded maximum RAM size 5 = Exceeded maximum ROM size 6 = Invalid DIMM speed You might need to reseat or replace the specified DIMM. Turn the printer power off and then reseat the DIMM that caused the error. Try using a different printer driver or printing a smaller file. If the message persists, contact an HP-authorized service or support provider (see "Ordering parts and supplies and getting support" on page 242). A temporary printing error occurred. 1 X can equal one of the following: 0 = NO_RESET_REPORT 2 1 = NO_ENGINE_RESPONSE 2 = EXCESSIVE_GLITCHES 3 3 = LOST_PPRDY_SIGNAL 4 = COMMUNICATION_TIMEOUT 5 = BAD_TRAY_BIN_REPORTS 6 = ECC7_COMMAND_ERROR 7 = INCOMING_PARITY_ERROR 8 = OUTGOING_PARITY_ERROR 9 = MISSED_INTERRUPT A = HUNG_COMMUNICATIONS B = LOST_XISR_ERROR C = INVALID_BUS_TIMEOUT D = VERY_LATE_ECOMM_ISR Turn the printer power off and then turn the printer power on. Try using a different printer driver or printing a smaller file. If the message persists, contact an HP-authorized service or support provider (see "Ordering parts and supplies and getting support" on page 242). Chapter 7 Troubleshooting 195